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Method and system for the police response dispatch protocol of an emergency dispatch system

  • US 20070116189A1
  • Filed: 09/25/2002
  • Published: 05/24/2007
  • Est. Priority Date: 09/26/2001
  • Status: Active Grant
First Claim
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1. A method for managing the process of dispatching police in response to calls for assistance, comprising the steps of:

  • providing instructions to a police dispatcher, including instructions to inquire for specific information, receive said specific information and to use said specific information in said method to determine a determinate value;

    receiving a call from a caller for police assistance;

    inquiring for specific information, including inquiring if the caller is in danger from a third party;

    upon determining that a caller is in danger, inquiring for critical caller information and providing critical caller instructions to allow the caller to communicate safely;

    instructing the caller in determining the type of call;

    assigning a determinate value to said call; and

    directing a dispatch of police assistance based on said determinate value.

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