Communication system employing a context engine
First Claim
1. A communication system employable with a communication device coupled to an E-commerce database via a communication network, comprising:
- an input engine configured to receive a query from said communication device directed to said E-commerce database;
a context engine configured to create a database representation of information within said E-commerce database and generate a representation of said query to match said information in said database representation;
a commerce portal browser configured to access and deliver an associated web page from said E-commerce database based on said match with said database representation; and
a response engine configured to process said associated web page and provide a response in a format consistent with said communication device based thereon.
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Abstract
A communication system employable with a communication device coupled to an E-commerce database via a communication network, and method of operating the same. In one embodiment, the communication system includes an input engine configured to receive a query from the communication device directed to the E-commerce database. The communication system also includes a context engine configured to create a database representation of information within the E-commerce database and generate a representation of the query to match the information in the database representation. The communication system further includes a commerce portal browser configured to access and deliver an associated web page from the E-commerce database based on the match with the database representation. The communication system still further includes a response engine configured to process the associated web page and provide a response in a format consistent with the communication device based thereon.
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Citations
20 Claims
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1. A communication system employable with a communication device coupled to an E-commerce database via a communication network, comprising:
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an input engine configured to receive a query from said communication device directed to said E-commerce database;
a context engine configured to create a database representation of information within said E-commerce database and generate a representation of said query to match said information in said database representation;
a commerce portal browser configured to access and deliver an associated web page from said E-commerce database based on said match with said database representation; and
a response engine configured to process said associated web page and provide a response in a format consistent with said communication device based thereon. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method of operating a communication system employable with a communication device coupled to an E-commerce database via a communication network, comprising:
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receiving a query from said communication device directed to said E-commerce database;
creating a database representation of information within said E-commerce database;
generating a representation of said query to match said information in said database representation;
accessing and delivering an associated web page from said E-commerce database based on said match with said database representation;
processing said associated web page; and
providing a response in a format consistent with said communication device based thereon. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification