Method, system, and computer program product for customer-level data verification

• US 20070284433A1
• Filed: 06/08/2006
• Published: 12/13/2007
• Est. Priority Date: 06/08/2006
• Status: Active Grant

• Current Assignee: Liberty Peak Ventures, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Inventors: Domenica, Danielle R., Duggal, Chanderpreet, Biffle, Janet L., Siddharth, Rahul S., Ramesh, Pradeep V., Gomes, Kristin Hoyne
• Granted Patent: US 9,195,985 B2
• Time in Patent Office: Days
• US Class Current: 235/379
• CPC Class Codes: G06Q 20/102 Bill distribution or payments
• CPC Class Codes: G06Q 20/40 Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
• CPC Class Codes: G06Q 20/401 Transaction verification
• CPC Class Codes: G06Q 20/4016 involving fraud or risk level assessment in transaction processing

Abstract

A system, method, and computer program to reduce incorrectly declined transactions and improve risk calculation accuracy by reducing error probability during fraud detection. The tool first receives at least one data element as well as transaction account data and/or financial transaction instrument data. Then a customer is determined from a first record associated with the transaction account data and/or financial transaction instrument data. A record search is performed to identify at least one additional record associated with the customer. Finally, the data element is compared to the information contained in the additional record to create a comparison result that verifies a customer address. The comparison result may be used as an input to transaction risk calculations. The comparison result may also be provided to a merchant system and/or merchant for use in a decision-making process, for example, to verify customer identity.

Claims

1. A method for verifying a first data element, comprising the steps of:

receiving;

transaction instrument data associated with a first transaction instrument; and

a second data element;

determining a customer from the transaction instrument data;

identifying a second transaction instrument associated with the customer; and

comparing the second data element with a customer record associated with the second transaction instrument to create a comparison result that verifies the first data element.

2. The method of claim 1, further comprising the step of receiving at least one of a stand-alone request or an authorization request.

3. The method of claim 1, wherein the transaction instrument data is received at least in part from one of a point-of-sale device, a sales platform, a computer, or a website.

4. The method of claim 1, wherein the transaction instrument data includes an account number.

5. The method of claim 1, wherein at least one of the first data element and the second data element is at least one of a name, a phone number, an address, a postal code, an e-mail address, an IP address, a complete social security number, a partial social security number, an account number, a customer code, a personal identification number, or a customer-specific alphanumeric identifier.

6. The method of claim 1, wherein the determining step is based in part on a customer number.

7. The method of claim 1, wherein the customer record is at least one of a name, a phone number, an address, a postal code, an e-mail address, an IP address, a complete social security number, a partial social security number, an account number, a customer code, a personal identification number, or a customer-specific alphanumeric identifier.

8. The method of claim 1, further comprising the step of:

providing the comparison result to a merchant.

9. The method of claim 1, further comprising the step of:

calculating a transaction risk based in part on the comparison result.

10. The method of claim 1, further comprising the step of:

deciding an authorization result based in part on the comparison result.

11. The method of claim 1, wherein the comparison result indicates the customer record.

12. A system for verifying a first data element, comprising:

a processor; and

a memory in communication with the processor, wherein the memory stores a plurality of processing instructions for directing a processor to;

receive;

transaction instrument data associated with a first transaction instrument; and

a second data element;

determine a customer from the transaction instrument data;

identify a second transaction instrument associated with the customer; and

compare the second data element with a customer record associated with the second transaction instrument to create a comparison result that verifies the first data element.

13. The system of claim 12, wherein the plurality of processing instructions further comprises directing a processor to receive at least one of a stand-alone request or an authorization request.

14. The system of claim 12, wherein the transaction instrument data is received at least in part from one of a point-of-sale device, a sales platform, a computer, or a website.

15. The system of claim 12, wherein the transaction instrument data includes an account number.

16. The system of claim 12, wherein at least one of the first data element and the second data element is at least one of a name, a phone number, an address, a postal code, an e-mail address, an IP address, a complete social security number, a partial social security number, an account number, a customer code, a personal identification number, or a customer-specific alphanumeric identifier.

17. The system of claim 12, wherein the plurality of processing instructions further comprises directing a processor to determine a customer based in part on a customer number.

18. The system of claim 12, wherein the customer record is at least one of a name, a phone number, an address, a postal code, an e-mail address, an IP address, a complete social security number, a partial social security number, an account number, a customer code, a personal identification number, or a customer-specific alphanumeric identifier.

19. The system of claim 12 wherein the plurality of processing instructions further comprises directing a processor to provide the comparison result to a merchant.

20. The system of claim 12, wherein the plurality of processing instructions further comprises directing a processor to calculate a transaction risk based in part on the comparison result.

21. The system of claim 12, wherein the plurality of processing instructions further comprises directing a processor to decide an authorization result based in part on the comparison result.

22. The system of claim 12, wherein the comparison result indicates the customer record.

23. A computer program product comprising a tangible computer useable medium having control logic stored therein for causing a computer to verify a first data element, the control logic comprising:

first computer readable program code means for causing the computer to receive;

transaction instrument data associated with a first transaction instrument; and

a second data element;

second computer readable program code means for causing the computer to determine a customer from the transaction instrument data;

third computer readable program code means for causing the computer to identify a second transaction instrument associated with the customer; and

fourth computer readable program code means for causing the computer to compare the second data element with a customer record associated with the second transaction instrument to create a comparison result that verifies the first data element.

24. The computer program product of claim 23, the control logic further comprising a fifth computer readable program code means for causing the computer to receive at least one of a stand-alone request and an authorization request.

25. The computer program product of claim 23, wherein at least one of the transaction instrument data and the data element is received from at least one of a point-of-sale device, a sales platform, or a website.

26. The computer program product of claim 23, wherein the transaction instrument data includes an account number.

27. The computer program product of claim 23, wherein at least one of the first data element and the second data element is at least one of a name, a phone number, an address, a postal code, an e-mail address, an IP address, a complete social security number, a partial social security number, an account number, a customer code, a personal identification number, or a customer-specific alphanumeric identifier.

28. The computer program product of claim 23, wherein the customer is determined at least in part from a customer number.

29. The computer program product of claim 23, wherein the customer record is at least one of a name, a phone number, an address, a postal code, an e-mail address, an IP address, a complete social security number, a partial social security number, an account number, a customer code, a personal identification number, or a customer-specific alphanumeric identifier.

30. The computer program product of claim 23, the control logic further comprising a fifth computer readable program code means for causing the computer to provide the comparison result to a merchant.

31. The computer program product of claim 23, the control logic further comprising a fifth computer readable program code means for causing the computer to calculate a transaction risk based in part on the comparison result.

32. The computer program product of claim 23, the control logic further comprising a fifth computer readable program code means for causing the computer to decide an authorization result based in part on the comparison result.

33. The computer program product of claim 23, wherein the comparison result indicates the customer record.