SYSTEMS AND METHODS FOR OPERATING COMMUNICATION PROCESSES USING A PERSONALIZED COMMUNICATION WEB SERVER
First Claim
1. A method comprising:
- providing a plurality of preprogrammed processes and preprogrammed software tools stored in libraries and sites accessible to an authorized user, wherein the plurality of preprogrammed processes and software tools are available to said authorized user for supporting creation and qualification of an identified personalized preprogrammed process governed by personalized communication rules, access rules and activation restrictions;
storing a personalized preprogrammed process and related parameters at personalized sites accessible to authorized personalized communication web-based server;
receiving an activation message submitted by a process initiator through at least one accessible communication network, said activation message including identifiers of both the authorized initiator and a personalized preprogrammed process to be activated;
identifying and validating the activation message and then authorizing or rejecting the activation of the personalized preprogrammed process; and
managing and maintaining an activated personalized preprogrammed process per its embedded personalized communication rules, access rules and activation restrictions utilizing the personalized communication web-based server and accessible communication networks.
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Abstract
System and methods are disclosed for employing personalized switching and routing Communication Web Server (PCWS), enabling prompt activation, maintaining, monitoring and documenting of personalized communication processes, created and stored by PCWS authorized users, using PCWS guided procedure. Processes are either adopted for personalization from qualified process libraries offered by the PCWS, or customized by users utilizing the PCWS software. Thus, unskilled users can personalize complex “soft-switch” tasks for optimizing communication processes through a multitude of alternative channels, networks and devices with one or many communicating entities. The system'"'"'s processes can be programmed to transfer information in forms such as audio, data, or video. Once personalized and stored in the PCWS site, remote activation of a process requires no more than an authorized initiator'"'"'s submission of short, prompt Activation Message (AM) to the PCWS, wherein the AM contains the necessary identifiers of the message sender and the activated process.
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Citations
21 Claims
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1. A method comprising:
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providing a plurality of preprogrammed processes and preprogrammed software tools stored in libraries and sites accessible to an authorized user, wherein the plurality of preprogrammed processes and software tools are available to said authorized user for supporting creation and qualification of an identified personalized preprogrammed process governed by personalized communication rules, access rules and activation restrictions; storing a personalized preprogrammed process and related parameters at personalized sites accessible to authorized personalized communication web-based server; receiving an activation message submitted by a process initiator through at least one accessible communication network, said activation message including identifiers of both the authorized initiator and a personalized preprogrammed process to be activated; identifying and validating the activation message and then authorizing or rejecting the activation of the personalized preprogrammed process; and managing and maintaining an activated personalized preprogrammed process per its embedded personalized communication rules, access rules and activation restrictions utilizing the personalized communication web-based server and accessible communication networks. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A system enabling prompt activation of personalized preprogrammed processes upon submitting an authorized activation message to a personalized communication web-based server, the system comprising:
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means for providing a plurality of preprogrammed processes and preprogrammed software tools stored in libraries and sites accessible to an authorized user, wherein the plurality of preprogrammed processes and software tools are available to said authorized user for supporting creation and qualification of an identified personalized preprogrammed process governed by personalized communication rules, access rules and activation restrictions; means for storing the personalized preprogrammed process and related parameters at personalized sites accessible to an authorized personalized communication web-based server; means for receiving an activation message submitted by a process initiator through at least one accessible communication network, said message includes identifiers of both the authorized initiator and a personalized preprogrammed process to be activated; means for identifying and validating the activation message and then authorizing or rejecting the activation of the personalized preprogrammed process; and means for managing and maintaining the activated personalized preprogrammed process per its embedded personalized communication rules, access rules and activation restrictions by utilizing said personalized communication web-based server and accessible communication networks. - View Dependent Claims (20, 21)
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Specification