Receiving and Reporting Page-Specific User Feedback Concerning One or More Particular Web Pages of a Website
First Claim
1. A system for receiving page-specific user feedback concerning a particular web page of a website, comprising:
- a comment icon viewable on the particular web page and soliciting one or more page-specific open-ended comments concerning the particular web page from a user that has accessed the particular web page; and
software associated with the comment icon and operable to;
in response to the user selecting the comment icon, automatically communicate a request for a comment window to a remote computer system that is separate from a computer system hosting the website, the comment window allowing the user to provide the one or more page-specific open-ended comments concerning the particular web page;
receive the comment window from the remote computer system;
present the comment window to the user; and
receive the one or more or more page-specific open-ended comments concerning the particular web page from the user for reporting to a website owner, the one or more page-specific open-ended comments concerning the particular web page being provided using the comment window.
6 Assignments
0 Petitions
Accused Products
Abstract
A method for receiving page-specific user feedback concerning a particular web page of a website includes using a comment icon viewable on the page to solicit one or more page-specific open-ended comments concerning the page from a user. In one embodiment, the method includes using software associated with the comment icon to automatically communicate a request for a comment window to a remote computer system that is separate from a computer system hosting the website in response to the user selecting the comment icon, receive the comment window from the remote computer system, present the comment window to the user, and receive one or more or more page-specific open-ended comments concerning the page from the user provided using the comment window for reporting to a website owner. In another embodiment, the method includes using software associated with the icon and incorporated into a computer system of the user for purposes of research concerning one or more particular web pages to determine a page identifier of the page in response to the user accessing the page and receive the page-specific user feedback concerning the page from the user for reporting in association with the determined page identifier of the page to an entity sponsoring the research.
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Citations
17 Claims
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1. A system for receiving page-specific user feedback concerning a particular web page of a website, comprising:
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a comment icon viewable on the particular web page and soliciting one or more page-specific open-ended comments concerning the particular web page from a user that has accessed the particular web page; and software associated with the comment icon and operable to; in response to the user selecting the comment icon, automatically communicate a request for a comment window to a remote computer system that is separate from a computer system hosting the website, the comment window allowing the user to provide the one or more page-specific open-ended comments concerning the particular web page; receive the comment window from the remote computer system; present the comment window to the user; and receive the one or more or more page-specific open-ended comments concerning the particular web page from the user for reporting to a website owner, the one or more page-specific open-ended comments concerning the particular web page being provided using the comment window. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method for receiving page-specific user feedback concerning a particular web page of a website, comprising:
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using a comment icon viewable on the particular web page to solicit one or more page-specific open-ended comments concerning the particular web page from a user that has accessed the particular web page; and using software associated with the comment icon to; in response to the user selecting the comment icon, automatically communicate a request for a comment window to a remote computer system that is separate from a computer system hosting the website, the comment window allowing the user to provide the one or more page-specific open-ended comments concerning the particular web page; receive the comment window from the remote computer system; present the comment window to the user; and receive the one or more or more page-specific open-ended comments concerning the particular web page from the user for reporting to a website owner, the one or more page-specific open-ended comments concerning the particular web page being provided using the comment window. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A system for receiving page-specific user feedback concerning a particular web page of a website, comprising:
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means for soliciting one or more page-specific open-ended comments concerning the particular web page from a user that has accessed the particular web page; and means for; in response to the user selecting the comment icon, automatically communicating a request for a comment window to a remote computer system that is separate from a computer system hosting the website, the comment window allowing the user to provide the one or more page-specific open-ended comments concerning the particular web page; receiving the comment window from the remote computer system; presenting the comment window to the user; and receiving the one or more or more page-specific open-ended comments concerning the particular web page from the user for reporting to a website owner, the one or more page-specific open-ended comments concerning the particular web page being provided using the comment window.
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Specification