Systems and methods for establishing a telecommunications bridge between a user device and a node

• US 20110080871A1
• Filed: 09/13/2010
• Published: 04/07/2011
• Est. Priority Date: 09/11/2009
• Status: Active Grant

• Current Assignee: Enversa Companies LLC
• Original Assignee: Enversa Companies LLC
• Inventors: Beck, Scott Neil, Toback, David Stephen, Tonini, Gerardo Ettore, Pickren, Marc Andrew
• Granted Patent: US 8,665,785 B2
• Time in Patent Office: Days
• US Class Current: 370/328
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/42119 where the identifier is a Uniform Resource Locator
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 3/527 Centralised call answering arrangements not requiring operator intervention
• CPC Class Codes: H04W 76/11 Allocation or use of connection identifiers

Abstract

Systems and methods for establishing a telecommunications bridge between a user device and a node are provided herein. In some embodiments a method for establishing a telecommunications bridge between a user device and a node includes receiving a request to establish a telecommunications bridge, the request including information indicative of a user device, and a campaign identifier corresponding to at least one node, comparing the campaign identifier to a campaign database, the campaign database including information indicative of campaign identifiers associated with at least one node, and establishing the telecommunications bridge between a user device and at least one node.

Claims

1. A method for establishing a telecommunications bridge between a node and a user device, the method comprising:

receiving a request to establish a telecommunications bridge, the request including information indicative of a user device, and a campaign identifier corresponding to at least one node;

comparing the campaign identifier to a campaign database, the campaign database including information indicative of campaign identifiers associated with at least one node; and

establishing the telecommunications bridge between a user device and at least one node via a campaign management module based upon at least a portion of the information included in the request.

2. The method according to claim 1, wherein information indicative of the user device includes at least one of an IP address, a wireless ANI, SIM card data, temporal data, location data, and carrier information.

3. The method according to claim 1, wherein the campaign identifier includes any of a bar code, a URI, a URL, a vanity dialing code, an image, an SMS message, an audio recording, a video recording, input provided by means of a touch-screen interface or motion detection sensor, end user device Global Positioning System (GPS) data, end-user device compass coordinates.

4. The method according to claim 3, wherein if the campaign identifier includes a vanity dialing code, the vanity dialing code includes a multi-character string associated with at least one node.

5. The method according to claim 1, wherein the telecommunications bridge is adapted to utilize one or more communication protocols including any of an end-to-end telecommunications voice channel, telecommunications signaling channel, TCP/IP, POP3, SMTP, FTP, SMS, IP-based network socket, or combinations thereof.

6. The method according to claim 1, wherein receiving a request includes:

selecting a toll free phone number based upon information indicative of the user device included in the request; and

establishing an end-to-end telecommunications channel between the user device and a campaign management module utilizing the selected toll free phone number, the end-to-end telecommunications channel including a signaling band having at least a portion of the information included in the request.

7. The method according to claim 1, wherein establishing the telecommunications bridge includes:

locating one or more servicer providers corresponding to the campaign identifier by searching the campaign database; and

establishing an end-to-end telecommunications channel between the located node and the user device.

8. The method according to claim 7, further comprising delivering an error message to the user device when received the campaign identifier is not included in the campaign database.

9. The method according to claim 7, wherein the end-to-end telecommunications channel between user device and the node is adapted to be held open after the node has terminated communication to allow one or more informational campaigns to be delivered to the user device.

10. The method according to claim 9, wherein the one or more informational campaigns includes any of an advertisement, a video, a discount, an audio message, a public service announcement, an emergency alert message, an SMS message, a location, directions, a menu, an email message, a ringtone, a coupon, a hyperlink, a web page, an interactive voice response (IVR) application, an information collection system, a sweepstakes or raffle entry, a program enrollment, form, questionnaire, or combinations thereof.

11. The method according to claim 2, wherein the temporal data associated with the user device is utilized to determine one or more informational campaigns selected for delivery to the user device.

12. The method according to claim 2, wherein the location data of the user device is utilized to determine one or more informational campaigns selected for delivery to the user device.

13. The method according to claim 1, further comprising associating at least one node with one or more campaign identifiers.

14. A system for establishing a telecommunications bridge between a node and a user device, the system comprising:

a campaign management module comprising;

an input module adapted to receive a request to establish a telecommunications bridge, the request including information indicative of a user device, and a campaign identifier corresponding to at least one node;

an analysis module adapted to compare the campaign identifier to a campaign database, the campaign database including information indicative of campaign identifiers associated with at least one node; and

a communications module adapted to establish a telecommunications bridge between a user device and at least one node based upon at least a portion of the information included in the request.

15. The system according to claim 14, wherein the request to establish a telecommunications bridge is received by at least a portion of a core network that is adapted to:

evaluate the campaign identifier included in a request;

select a toll free phone number based upon at least a portion of the information included in the request; and

establish an end-to-end telecommunications channel between the user device and a campaign management module utilizing the selected toll free phone number the end-to-end telecommunications channel including a signaling band having at least a portion of the information included in the request.

16. The system according to claim 14, wherein the campaign identifier includes any of information indicative of a bar code, a URI, a URL, a vanity dialing code, an audio recording, a video recording, input provided by means of a touch-screen interface or motion detection sensor, end user device Global Positioning System (GPS) data, end-user device compass coordinates.

17. The system according to claim 14, wherein the request further includes information indicative of at least one of temporal data, location data, and carrier information that affect the selection of one or more informational campaigns delivered to the user device.

18. The system according to claim 14, wherein if the campaign identifier includes a vanity dialing code, the vanity dialing code includes a multi-character string associated with at least one node.

19. The system according to claim 14, wherein the communications module is adapted to utilize one or more communication protocols including any of an end-to-end telecommunications channel, TCP/IP, POP3, SMTP, FTP, SMS, IP-based network sockets, or combinations thereof.

20. The system according to claim 14, wherein the communications module is adapted to deliver an error message to the user device when the received campaign identifier is not included in a campaign identifier database.

21. The system according to claim 14, wherein the communications module is adapted to establish an end-to-end telecommunications channel between the user device and the node that is configured to be held open after the node has terminated communication to allow one or more informational campaigns to be delivered to the user device.

23. The system according to claim 14, wherein the campaign management module further comprises a campaign database module adapted to associate at least one a node with one or more campaign identifiers.

22. The system according to claim 22, wherein the one or more informational campaigns includes any of an advertisement, a video, a discount, an audio message, an SMS message, a location, directions, a menu, an email message, a ringtone, a coupon, a hyperlink, a web page, an interactive voice response (IVR) application, an information collection system, a sweepstakes or raffle entry, a program enrollment, form, questionnaire, or combinations thereof.