PRODUCT CONVERSATIONS AMONG SOCIAL GROUPS
First Claim
1. A method of presenting a conversation about a product among users of a social group on a device having a processor and a conversation store, the method comprising:
- executing on the processor instructions configured to;
initiate in the conversation store a conversation record about the product for the social group;
upon receiving a comment about the product from a user of the social group, store the comment in the conversation record; and
upon receiving from a user of the social group a presenting request to present the conversation about the product;
retrieve from the conversation store the conversation record, andpresent to the user the at least one comment about the product in the conversation record.
2 Assignments
0 Petitions
Accused Products
Abstract
Conversations about products and product areas arise among users who also participate in social networks. These conversations often occur over generalized communications channels, such as email or social network messages, which may be unstructured and ephemeral. Such conversations may be promoted among the users of a social group (such as a highly interconnected set of users), and may be restricted to the members of the social group in order to promote reliable discussion and personalized recommendations. The social network may also store such conversations as a product review database that is searchable by members of the social group, evaluate the conversation to identify a consensus recommendation of a product in a product area or a consensus opinion of the social group about a product or recommendation, and compute an aggregated user rating of a product based on the user ratings of the product by various members of the social group.
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Citations
20 Claims
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1. A method of presenting a conversation about a product among users of a social group on a device having a processor and a conversation store, the method comprising:
executing on the processor instructions configured to; initiate in the conversation store a conversation record about the product for the social group; upon receiving a comment about the product from a user of the social group, store the comment in the conversation record; and upon receiving from a user of the social group a presenting request to present the conversation about the product; retrieve from the conversation store the conversation record, and present to the user the at least one comment about the product in the conversation record. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A system configured to present a conversation about a product among users of a social group on a device having a conversation store, the system comprising:
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a conversation initiating component configured to initiate in the conversation store a conversation record about the product for the social group; a comment storing component configured to, upon receiving a comment about the product from a user of the social group, store the comment in the conversation record; and a conversation presenting component configured to, upon receiving from a user of the social group a presenting request to present the conversation about the product; retrieve from the conversation store the conversation record, and present to the user the at least one comment about the product in the conversation record.
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20. A computer-readable storage medium comprising instructions that, when executed by a processor of a device having a conversation store, present a conversation about a product among users of a social group comprising an initiating user submitting an initiating request to initiate the conversation record about the product for the social group in the conversation store and at least one associated user having an association with the initiating user by:
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upon receiving from a user a search query about a product; determining whether a conversation record about the product for a social group including the user exists in the conversation store; upon determining that a conversation record about the product for a social group including the user exists in the conversation store, presenting to the user the at least one comment about the product in the conversation record; and upon determining that a conversation record about the product for a social group including the user does not exist in the conversation store; presenting to the user an offer to initiate a conversation about the product for the social group in the conversation store; and upon receiving from the user an acceptance of the offer; initiating in the conversation store the conversation record about the product for the social group, and inviting at least one user of the social group to submit a comment about the product; upon receiving an initiating request from a user of the social group for a product recommendation of a product in the product area; determine whether a conversation record about the product area for a social group including the user exists in the conversation store; and upon determining that a conversation record about the product area for a social group including the user does not exist in the conversation store; initiating in the conversation store the conversation record about the product area for the social group, and inviting at least one user of the social group to submit a comment about at least one product in the product area; upon receiving a comment from a user of the social group about the product; determining whether a conversation record about the product for a social group including the user exists in the conversation store; upon determining that a conversation record about the product for a social group including the user does not exist in the conversation store; initiating in the conversation store the conversation record about the product for the social group, and inviting at least one user of the social group to submit a comment about the product; store the comment in the conversation record; and notify at least one other user of the social group regarding the comment about the product; upon receiving from a user of the social group a presenting request to present the conversation about the product; retrieving from the conversation store the conversation record; retrieving at least one public review of at least one product having at least one comment in the conversation record, and presenting to the user the at least one comment about the product in the conversation record and the at least one public review of the at least one product.
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Specification