Method and Apparatus for Generating and Managing Service Requests
First Claim
Patent Images
1. A method comprising facilitating a processing of and/or processing:
- (1) data and/or (2) information and/or (3) at least one signal;
the (1) data and/or (2) information and/or (3) at least one signal based at least in part on the following;
at least one record of at least one transaction between a user and at least one service provider;
at least one aggregation of the at least one record with one or more other records, the one or more other records relating to one or more other transactions between the user and the at least one service provider, one or more other service providers, or a combination thereof; and
at least one determination to cause, at least in part, one or more actions for resulting in presentation of at least a portion of the aggregation at one or more devices associated with the user.
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Accused Products
Abstract
An example approach is provided for generating and managing service requests. One or more service requests are generated. Further, the one or more requests are assigned to one or more service providers and are aggregated. Furthermore, one or more updates are presented on at least a portion of the aggregation.
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Citations
21 Claims
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1. A method comprising facilitating a processing of and/or processing:
- (1) data and/or (2) information and/or (3) at least one signal;
the (1) data and/or (2) information and/or (3) at least one signal based at least in part on the following;at least one record of at least one transaction between a user and at least one service provider; at least one aggregation of the at least one record with one or more other records, the one or more other records relating to one or more other transactions between the user and the at least one service provider, one or more other service providers, or a combination thereof; and at least one determination to cause, at least in part, one or more actions for resulting in presentation of at least a portion of the aggregation at one or more devices associated with the user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
- (1) data and/or (2) information and/or (3) at least one signal;
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10. An apparatus comprising:
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at least one processor; and at least one memory including computer program code for one or more programs, the at least one memory and the computer program code configured to, with the at least one processor, cause the apparatus to perform at least the following, process at least one record of at least one transaction between a user and at least one service provider; process at least one aggregation of the at least one record with one or more other records, the one or more other records relating to one or more other transactions between the user and the at least one service provider, one or more other service providers, or a combination thereof; and determine to cause, at least in part, one or more actions for resulting in presentation of at least a portion of the aggregation at one or more devices associated with the user. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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19. A computer-readable storage medium carrying one or more sequences of one or more instructions which, when executed by one or more processors, cause an apparatus to at least perform the following:
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determining at least one record of at least one transaction between a user and at least one service provider; determining an aggregation of the at least one record with one or more other records, the one or more other records relating to one or more other transactions between the user and the at least one service provider, one or more other service providers, or a combination thereof; and determining to cause, at least in part, one or more actions for resulting in presentation of at least a portion of the aggregation at one or more devices associated with the user. - View Dependent Claims (20)
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21-45. -45. (canceled)
Specification