INTERACTIVE VALET PARKING MANAGEMENT SYSTEM
First Claim
Patent Images
1. A system which allows a user obtain valet services, the system comprising:
- an incoming interaction pre-processor, wherein the incoming interaction pre-processor is configured to;
receive an incoming interaction; and
determine the type of interaction;
a processing system, wherein the processing system provides the interactions to the proper provider; and
a provider management module, wherein the provider management module is configured to allow each provider to modify desired parameters.
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Abstract
One example embodiment includes a system which allows a user to obtain valet services. The system includes an incoming interaction pre-processor. The incoming interaction pre-processor is configured to receive an incoming interaction and determine the type of interaction. The system also includes a processing system, where the processing system provides the interactions to the proper provider. The system further includes a provider management module, where the provider management module is configured to allow each provider to modify desired parameters.
126 Citations
20 Claims
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1. A system which allows a user obtain valet services, the system comprising:
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an incoming interaction pre-processor, wherein the incoming interaction pre-processor is configured to; receive an incoming interaction; and determine the type of interaction; a processing system, wherein the processing system provides the interactions to the proper provider; and a provider management module, wherein the provider management module is configured to allow each provider to modify desired parameters. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A system for allowing a user to interact with a valet service, the system comprising:
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an incoming interaction pre-processor, wherein the incoming interaction pre-processor is configured to; receive an incoming interaction; and determine the type of interaction; a processing system, wherein the processing system is configured to; stores interaction rules for each provider; and provides the interactions to the proper provider; and a provider management module, wherein the provider management module is configured to allow each provider to modify desired parameters. - View Dependent Claims (12, 13, 14, 15, 16, 17)
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18. A system for allowing a user to interact with a valet service, the system comprising:
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an incoming interaction pre-processor, wherein the incoming interaction pre-processor is configured to; receive an incoming interaction, wherein the incoming interaction is received from a customer; and determine the type of interaction, wherein determining the type interaction includes determining the services requested by the user; a processing system, wherein the processing system is configured to; store interaction rules for each provider; and determine a proper provider to provide the service to the user; provide at least a portion of the request to the proper provider; and withhold at least a portion of the request from the proper provider; and a provider management module, wherein the provider management module is configured to; store parameters for each provider; and allow each provider to modify the stored parameters. - View Dependent Claims (19, 20)
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Specification