SYSTEMS AND METHODS UTILIZING FACIAL RECOGNITION AND SOCIAL NETWORK INFORMATION ASSOCIATED WITH POTENTIAL CUSTOMERS
First Claim
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1. A computer implemented method, comprising:
- obtaining a social network identifier associated with a potential customer based on image information that includes the potential customer'"'"'s face;
collecting social network information in accordance with the social network identifier; and
automatically identifying an offer to be provided to the potential customer based at least in part on the collected social network information.
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Abstract
According to some embodiments, an online connection may be established with a remote potential customer. Image information, including the potential customer'"'"'s face, may be captured and used to obtain a social network identifier associated with the potential customer. Social network information may then be collected, and an offer to be provided to the potential customer may be automatically identified based at least in part on the collected social network information. According to some embodiments, customer relationship management information may also be used to identify to offer.
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Citations
22 Claims
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1. A computer implemented method, comprising:
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obtaining a social network identifier associated with a potential customer based on image information that includes the potential customer'"'"'s face; collecting social network information in accordance with the social network identifier; and automatically identifying an offer to be provided to the potential customer based at least in part on the collected social network information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A non-transitory, computer-readable medium storing program code executable by a computer to:
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capture image information associated with a potential customer, the image information including the potential customer'"'"'s face; obtain a social network identifier associated with the potential customer based on the image information; collect social network information in accordance with the social network identifier; and automatically identify an offer to be provided to the potential customer based at least in part on the collected social network information. - View Dependent Claims (17, 18, 19, 20)
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21. A system, comprising:
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a communication device to establish an online connection with a remote potential customer; and a sales engine coupled to the communication device, to; capture image information associated with the online connection, the image information including the potential customer'"'"'s face, obtain a social network identifier associated with the potential customer based on the image information, collect social network information in accordance with the social network identifier, and automatically identify an offer to be provided to the potential customer based at least in part on the collected social network information. - View Dependent Claims (22)
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Specification