SYSTEM AND METHOD FOR MULTI-MODEL, CONTEXT-AWARE VISUALIZATION, NOTIFICATION, AGGREGATION AND FORMATION

• US 20120331404A1
• Filed: 09/07/2012
• Published: 12/27/2012
• Est. Priority Date: 07/30/2010
• Status: Active Grant

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Buford, John F., Krishnaswamy, Venkatesh
• Granted Patent: US 9,799,004 B2
• Time in Patent Office: Days
• US Class Current: 715/757
• CPC Class Codes: G06F 16/3334 Selection or weighting of terms from queries, including natural language queries
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services

Abstract

Systems, methods, and non-transitory computer-readable storage media for context-aware visualization, notification, aggregation, and formation in a multi-model collaboration space. The system first finds contextually related content from a multi-model collaboration space, wherein the multi-model collaboration space includes disjoint collaboration tools. The system then generates a unified content view of the multi-model collaboration space, wherein the unified content view presents the contextually related content from the multi-model collaboration space.

Claims

1. A method comprising:

finding contextually related content from a multi-model collaboration space, wherein the multi-model collaboration space comprises disjoint collaboration tools; and

generating a unified content view of the multi-model collaboration space, wherein the unified content view presents the contextually related content from the multi-model collaboration space.

2. The method of claim 1, further comprising:

receiving user input associated with a collaboration activity; and

initiating a context aware collaboration activity via the unified content view, wherein the context aware collaboration activity is associated with the collaboration activity.

3. The method of claim 1, wherein the contextually related content comprises at least one of a message, a document, an appointment, a calendar, a call, a group, a folder, a webpage, a database, a communication, a news feed, and a conference.

4. The method of claim 1, further comprising updating the unified content view based on at least one of a collaboration activity and a context.

5. The method of claim 1, wherein activities in the unified content view are semantically labeled and associated based on a context.

6. The method of claim 1, wherein the multi-model collaboration space comprises a plurality of collaboration spaces, wherein each of the plurality of collaboration spaces can be independently browsed and searched within the unified content view, and wherein the unified content view presents respective contextually related content from each respective collaboration space from the plurality of collaboration spaces.

7. The method of claim 1, wherein generating the unified content view comprises visually arranging a plurality of collaboration spaces from the multi-model collaboration space and presenting respective contextually related content from each respective collaboration space of the plurality of collaboration spaces.

8. The method of claim 1, further comprising synchronizing related content from a plurality of collaboration spaces in the multi-model collaboration space.

9. The method of claim 1, wherein finding the contextually related content from the multi-model collaboration space is triggered by at least one of a request, an event, a schedule, an activity, an input, a communication, and a parameter.

10. The method of claim 1, wherein finding the contextually related content comprises searching the multi-model collaboration space for content based on a name, a group, a meeting, a communication, a title, a relationship, an input, a date, a time, an interaction, a location, a participation, a membership, an object, a document, a message, an attachment, a view, and a tracking.

11. The method of claim 1, wherein content associated with a collaboration is presented in a pane flipper with icons representing associated documents, wherein the icons are selected based on a context, and wherein rows in the pane flipper are labeled according to at least one of a context, a subject, a preference, and an attribute.

12. The method of claim 11, wherein panes in the pane flipper represent at least one of different dates, different perspectives, different versions, different attributes, and different views.

13. The method of claim 1, further comprising notifying a user of an item appearing in a collaboration space, wherein the item is associated with a current activity.

14. The method of claim 1, further comprising adding new contextually relevant content to a collaboration space in the multi-model collaboration space based on a user context, wherein the new contextually relevant content is from an outside source.

15. The method of claim 1, wherein the multi-model collaboration space is represented with a resource dimension, a time dimension, and a semantic dimension, and wherein the multi-model collaboration space comprises shared resources.

16. A system comprising:

a processor; and

a computer-readable storage medium having stored therein instructions which, when executed by the processor, cause the processor to perform a method comprising;

finding contextually related content from a multi-model collaboration space, wherein the multi-model collaboration space comprises disjoint collaboration tools; and

generating a unified content view of the multi-model collaboration space, wherein the unified content view presents the contextually related content from the multi-model collaboration space.

17. The system of claim 16, wherein the computer-readable storage medium stores additional instructions which result in the method further comprising updating the unified content view based on at least one of a collaboration activity and a context.

18. A non-transitory computer-readable storage medium having stored therein instructions which, when executed by a processor, cause the processor to perform a method comprising:

finding contextually related content from a multi-model collaboration space, wherein the multi-model collaboration space comprises disjoint collaboration tools; and

generating a unified content view of the multi-model collaboration space, wherein the unified content view presents the contextually related content from the multi-model collaboration space.

19. The non-transitory computer-readable storage medium of claim 18, storing additional instructions which result in the method further comprising updating the unified content view based on at least one of a collaboration activity and a context.

20. The non-transitory computer-readable storage medium of claim 18, storing additional instructions which result in the method further comprising:

receiving user input associated with a collaboration activity; and

initiating a context aware collaboration activity via the unified content view, wherein the context aware collaboration activity is associated with the collaboration activity.