METHOD AND SYSTEMS FOR SERVICING A SUBSCRIBER VEHICLE
First Claim
1. A method for servicing a subscriber vehicle, comprising:
- via a telematics unit of the subscriber vehicle, establishing a connection with a communications device at a third party facility;
during the connection, authenticating the telematics unit of the subscriber vehicle so that the telematics unit is allowed to access a network of the third party facility;
sending a packet data message from the authenticated telematics unit of the subscriber vehicle to a telematics service center utilizing the network of the third party facility, the packet data message including an internet protocol address of the third party facility and identification information of the subscriber vehicle;
identifying the subscriber vehicle from the identification information included in the packet data message, the identifying being accomplished via a processor operatively associated with the telematics service center, the processor executing computer readable code encoded on a non-transitory, tangible computer readable medium;
identifying, via the processor, the third party facility from the internet protocol address included in the packet data message;
upon identifying the third party facility, via the telematics service center, establishing a direct connection between the telematics service center and the third party facility;
sending a notification message from the telematics service center to the third party facility via the direct connection established therebetween, the notification message indicating that the subscriber vehicle is available for servicing; and
upon receiving the notification message from the telematics service center, via the third party facility, communicating with the telematics unit of the subscriber vehicle for servicing.
2 Assignments
0 Petitions
Accused Products
Abstract
A method for servicing a subscriber vehicle involves establishing a connection, via a telematics unit, with a communications device at a third party facility. A packet data message is sent from the telematics unit to a telematics service center. The packet data message includes identification information of the vehicle, and is sent using an internet protocol address of the third party facility. Via a processor associated with the telematics service center, the subscriber vehicle is identified from the identification information, and the third party facility is identified from the internet protocol address. A notification message is sent from the telematics service center to the third party facility, where the message indicates that the subscriber vehicle is available for servicing. Also disclosed herein are systems for accomplishing the same.
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Citations
21 Claims
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1. A method for servicing a subscriber vehicle, comprising:
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via a telematics unit of the subscriber vehicle, establishing a connection with a communications device at a third party facility; during the connection, authenticating the telematics unit of the subscriber vehicle so that the telematics unit is allowed to access a network of the third party facility; sending a packet data message from the authenticated telematics unit of the subscriber vehicle to a telematics service center utilizing the network of the third party facility, the packet data message including an internet protocol address of the third party facility and identification information of the subscriber vehicle; identifying the subscriber vehicle from the identification information included in the packet data message, the identifying being accomplished via a processor operatively associated with the telematics service center, the processor executing computer readable code encoded on a non-transitory, tangible computer readable medium; identifying, via the processor, the third party facility from the internet protocol address included in the packet data message; upon identifying the third party facility, via the telematics service center, establishing a direct connection between the telematics service center and the third party facility; sending a notification message from the telematics service center to the third party facility via the direct connection established therebetween, the notification message indicating that the subscriber vehicle is available for servicing; and upon receiving the notification message from the telematics service center, via the third party facility, communicating with the telematics unit of the subscriber vehicle for servicing. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 10, 11, 12, 21)
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9. (canceled)
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13. A system for servicing a subscriber vehicle, comprising:
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a third party facility to service the subscriber vehicle; a wireless access point at the third party facility and defined by a communications device to which a telematics unit of a subscriber vehicle establishes a connection; an internet protocol address of the third party facility; a network of the third party facility, the network being i) accessible by the telematics unit of the subscriber vehicle after authentication and ii) usable by the authenticated telematics unit to transmit data to a telematics service center; a packet data message to be sent from the authenticated telematics unit to the telematics service center, the packet data message including the data which contains identification information of the subscriber vehicle and the internet protocol address of the third party facility; the telematics service center to receive the packet data message from the authenticated telematics unit, and to identify i) the third party facility from the internet protocol address and ii) the subscriber vehicle from the identification information of the subscriber vehicle; a communications module at the telematics service center to establish a direct connection between the telematics service center and the third party facility upon identifying the third party facility from the internet protocol address included in the packet data message; and a server operatively associated with the third party facility and in selective communication with the telematics service center, the server to receive a notification message from the telematics service center during the direct connection, the notification message indicating that the subscriber vehicle is available for servicing. - View Dependent Claims (14, 15, 16)
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17. A system for servicing a subscriber vehicle, comprising:
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a telematics unit of the subscriber vehicle to establish a connection with a communications device defining a wireless access point at a third party facility, the telematics unit being authenticated so that the telematics unit is allowed to access a network of the third party facility; an internet protocol address of the third party facility; a packet data message to be transmitted from the telematics unit of the subscriber vehicle to a telematics service center utilizing the network of the third party facility, the packet data message including identification information of the subscriber vehicle and the internet protocol address of the third party facility; and the telematics service center in selective communication with a server of the third party facility, the telematics service center including; a processor to execute computer readable code encoded on a non-transitory, tangible computer readable medium for i) identifying the subscriber vehicle from the identification information included in the packet data message and ii) the third party facility from the internet protocol address of the third party facility; and a communications module to establish a direct connection between the telematics service center and the third party facility, and to send a notification message to the server of the third party facility during the direct connection, the notification message indicating that the subscriber vehicle is available for service. - View Dependent Claims (18, 19, 20)
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Specification