System and Method for Facilitated Collaboration between Automotive Mechanics
First Claim
1. A method of operating a vehicle diagnostic system comprising:
- retrieving diagnostic data from a first processor in a first vehicle using a first diagnostic tool in response to connection of the diagnostic tool to the processor by a first user;
transmitting with the first diagnostic tool the diagnostic data to a server;
transmitting with the first diagnostic tool a request for assistance regarding a vehicle issue corresponding to the diagnostic data to the server;
identifying with the server registration data associated with a second user who has received diagnostic data from a second processor in a second vehicle with a second diagnostic tool that corresponds to the diagnostic data retrieved from the first processor in the first vehicle; and
transmitting a communication notification from the server to an electronic communication device that is associated with the second user to establish a communication channel between the first user and the second user for communication regarding the vehicle issue.
1 Assignment
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Accused Products
Abstract
A method for facilitating communication for diagnosis of automotive repair issues includes retrieving diagnostic data from a first processor in a first vehicle using a first diagnostic tool, and transmitting the diagnostic data to a server with a request for assistance from a first user who operates the first diagnostic tool. The server identifies a second user who has received diagnostic data from a second processor in a second vehicle with a second diagnostic tool that corresponds to the diagnostic data retrieved by the first processor in the first vehicle, and the server transmits a communication notification to an electronic communication device that is associated with the second user to establish a communication channel between the first user and second user regarding the vehicle issue.
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Citations
19 Claims
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1. A method of operating a vehicle diagnostic system comprising:
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retrieving diagnostic data from a first processor in a first vehicle using a first diagnostic tool in response to connection of the diagnostic tool to the processor by a first user; transmitting with the first diagnostic tool the diagnostic data to a server; transmitting with the first diagnostic tool a request for assistance regarding a vehicle issue corresponding to the diagnostic data to the server; identifying with the server registration data associated with a second user who has received diagnostic data from a second processor in a second vehicle with a second diagnostic tool that corresponds to the diagnostic data retrieved from the first processor in the first vehicle; and transmitting a communication notification from the server to an electronic communication device that is associated with the second user to establish a communication channel between the first user and the second user for communication regarding the vehicle issue. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method of operating a vehicle diagnostic system comprising:
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retrieving diagnostic data from a first processor in a first vehicle using a first diagnostic tool in response to connection of the diagnostic tool to the processor by a first user; transmitting with the first diagnostic tool the diagnostic data to a server; identifying with the server a first repair procedure in a plurality of repair procedures with reference to a plurality of rankings for the plurality of repair procedures corresponding to the diagnostic data from the first diagnostic tool, the first repair procedure having a highest ranking in the plurality of rankings; transmitting with the server the first repair procedure to the first diagnostic tool; transmitting feedback from the first diagnostic tool corresponding to effectiveness of the first repair procedure; and updating with the server the ranking associated with the first repair procedure in response to the feedback. - View Dependent Claims (11, 12)
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13. A vehicle diagnostic system comprising:
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a first diagnostic tool associated with a first user; a second diagnostic tool associated with a second user; a server; and an electronic communication device associated with the second user; the first diagnostic tool being configured to; retrieve diagnostic data from a first processor in a first vehicle; transmit the diagnostic data to the server; and transmit a request for assistance regarding a vehicle issue corresponding to the diagnostic data to the server; and the server being configured to; identify registration data associated with a second user who has received diagnostic data from a second processor in a second vehicle with the second diagnostic tool that corresponds to the diagnostic data retrieved from the first processor in the first vehicle; and transmit a communication notification from the server to the electronic communication device that is associated with the second user to establish a communication channel between the first user and the second user for communication regarding the vehicle issue. - View Dependent Claims (14, 15, 16, 17, 18)
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19-24. -24. (canceled)
Specification