INTELLIGENT VACATION RESPONDER
First Claim
1. A method comprising:
- receiving an incoming message in an inbox of a respondent that has an autoreply message activated;
identifying from content of at least one of the incoming message and the autoreply message whether at least one pre-established condition is present that triggers an update to the autoreply message prior to transmitting the autoreply message; and
in response to at least one pre-established condition being present, autonomously updating the autoreply message to include at least one of additional content and modified content, wherein the update that is applied to the autoreply message is based on which pre-established condition is identified.
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Accused Products
Abstract
A method, a system, and computer program product for generating and transmitting intelligent autoreply messages in reply to an incoming message. The method includes receiving an incoming message in an inbox of a respondent that has an autoreply message activated and identifying, from content of at least one of the incoming message and the autoreply message, whether at least one pre-established condition is present that triggers an update to the autoreply message prior to transmitting the autoreply message. In response to at least one pre-established condition being present, the autoreply message is autonomously updated to create a modified autoreply message that includes at least one of (i) additional content and (ii) modified content. The type of update that is applied to the autoreply message is based on which pre-established condition is identified.
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Citations
20 Claims
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1. A method comprising:
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receiving an incoming message in an inbox of a respondent that has an autoreply message activated; identifying from content of at least one of the incoming message and the autoreply message whether at least one pre-established condition is present that triggers an update to the autoreply message prior to transmitting the autoreply message; and in response to at least one pre-established condition being present, autonomously updating the autoreply message to include at least one of additional content and modified content, wherein the update that is applied to the autoreply message is based on which pre-established condition is identified. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system comprising:
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a transceiver component that receives an incoming message for an inbox of a respondent that has an autoreply message activated; an autoreply analysis component that; identifies from content of at least one of the incoming message and the autoreply message whether at least one pre-established condition is present that triggers an update to the autoreply message prior to transmitting the autoreply message; and in response to at least one pre-established condition being present, autonomously updates the autoreply message to include at least one of additional content and modified content, wherein the update that is applied to the autoreply message is based on which pre-established condition is identified. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A computer program product comprising:
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a computer readable storage device; and program code on the computer readable storage device that when executed within a processor provides the functionality of; receiving an incoming message in an inbox of a respondent that has an autoreply message activated; identifying from content of at least one of the incoming message and the autoreply message whether at least one pre-established condition is present that triggers an update to the autoreply message prior to transmitting the autoreply message; and in response to at least one pre-established condition being present, autonomously updating the autoreply message to include at least one of additional content and modified content, wherein the update that is applied to the autoreply message is based on which pre-established condition is identified. - View Dependent Claims (18, 19, 20)
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Specification