Data analysis system and method

• US 7,114,647 B2
• Filed: 11/18/2003
• Issued: 10/03/2006
• Est. Priority Date: 11/19/2002
• Status: Expired due to Fees

• Current Assignee: Guest Technologies
• Original Assignee: Safetzone Technologies
• Inventors: Gross, Y-Tin, Couch, Eric, Giraldin, Patrick W., Giraldin, Timothy W., Crowley, Martin F., Kelly, Regan E.
• Primary Examiner(s): Le, Thien M.
• Assistant Examiner(s): Hess, Daniel A.
• Application Number:
  US10/716,691
• Publication Number:
  US 20040103020A1
• Time in Patent Office: 1,050 Days
• Field of Search: 235/375, 340/825.49, 340/150, 340/5.2, 705/14, 705/26, 705/10, 705/13, 455/456.1, 455/458, 455/459
• US Class Current: 235/375
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G07C 11/00 Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
• CPC Class Codes: G07C 2011/02 related to amusement parks
• CPC Class Codes: G07C 2011/04 related to queuing systems
• CPC Class Codes: G07C 9/27 with central registration
• CPC Class Codes: G07C 9/28 the pass enabling tracking or indicating presence

Abstract

A system and method of communication for a confined area of a facility are disclosed. Personal identification information of a guest is received into at least one of a set of stations distributed throughout the confined area to register the guest. Demographic information regarding the registered guest is received. The movement of the guest is monitored over time, and the guest movement information is stored. Reports are created on the demographic and movements of the guest.

Claims

1. A method of communication for a facility comprising:

locating monitoring equipment in each of a plurality of zones covering substantially the entire facility;

receiving personal identification information of a plurality of guests into at least one of a set of stations distributed throughout the entire facility;

receiving demographic information regarding the registered guests;

continually monitoring movement of the guests over time within the entire facility as they pass through the zones;

determining at any time locations within the entire facility of all members of a group;

displaying the locations of all members of the group to any of the members of the group, the group inducing at least two of the plurality of guests,

storing guest movement infiltration;

creating reports on the demographics and continuous movements of the guests as they move about the entire facility;

determining guest common traffic patterns anywhere throughout the entire facility at any time based on the continuous movements of the guests throughout the entire facility; and

analyzing the traffic patterns of the guests to determine timing and location of amenities within the entire facility.

2. A method according to claim 1, further including storing information relating to the cashless spending history of the guests at various stations throughout the facility.

3. A method according to claim 2, further including determining spending habits of the guests in response to the stored cashless spending history.

4. A system method according to claim 1, further including sorting information relating to habits of the guests while using the facility as to the demographic information of the guests.

5. A method according to claim 4, further including storing attraction reservations entered by the guests.

6. A method according to claim 5, further including creating reports an the cashless spending habits of the guests and on the attraction reservations made by the guests.

7. A system of communication for a facility comprising:

means for locating monitoring equipment in each of a plurality of zones covering substantially the entire facility;

means for receiving personal identification information of a plurality of guests into at least one of a set of stations distributed throughout the entire facility;

means for receiving demographic information regarding the registered guests;

means for continually monitoring movement of the guests over time within the entire facility as they pass through the zones;

means for determining at any time locations within the entire facility of all members of a group;

means for displaying the locations of all members of the group to any of the members of the group, the group including at least two of the plurality of guests,

means for storing guest movement information;

means for creating reports on the demographics and continuous movements of the guests as they move about the entire facility;

means for determining guest common traffic patterns anywhere throughout the entire facility at any time base one the continuous movements of the guests throughout the entire facility; and

means for analyzing the traffic patterns of the guests to determine timing and location of amenities within the entire facility.

8. A system according to claim 7, further including means for storing information relating to the cashless spending history of the guests at various stations throughout the facility.

9. A system according to claim 8, further including means for determining spending habits of the guests in response to the stored cashless spending history.

10. A system according to claim 7, further including means for sorting information relating to habits of the guests while using the facility as to the demographic information of the guests.

11. A system according to claim 10, further including means for storing attraction reservations entered by the guests.

12. A system according to claim 11, further including means for creating reports on the cashless spending habits of the guests arid on the attraction reservations made by the guests.

13. A software system of communication for a facility, comprising:

module for locating monitoring equipment in each of a plurality of zones covering substantially the entire facility;

module for receiving personal Identification information of a plurality of guests into at least one of a set of stations distributed throughout the entire facility;

module for receiving demographic information regarding the registered guests;

module for continually monitoring movement of the guests over time within the entire facility as they pass through the zones;

module for determining at any time locations within the entire facility of all members of a group;

module for displaying the locations of all members of the group to any of the members of the group, the group including at least two of the plurality of guests,

module for storing guest movement information;

module for creating reports on the demographics and continuous movements of the guests as they move about the entire facility; and

module for determining guest common traffic patterns anywhere throughout the entire facility at any time based on the continuous movements of the guests throughout the entire facility; and

module for analyzing the traffic patterns of the guests to determine timing and location of amenities within the entire facility.

14. A software system according to claim 13, further including module for storing information relating to the cashless spending history of the guests at various stations throughout the facility.

15. A software system according to claim 14, further including module for determining spending habits of the guests in response to the stored cashless spending history.

16. A software system according to claim 13, further including module for sorting information relating to habits of the guests while using the facility as to the demographic information of the guests.

17. A software system according to claim 16, further including module for storing attraction reservations entered by the guests.

18. A software system according to claim 17, further including module for creating reports on the cashless spending habits of the guests and on the attraction reservations made by the guests.