Methods, systems, and products for creating message logs
First Claim
1. A computing system for creating a call message log, the system comprising:
- a processor communicating with memory;
the processor monitoring for an end of a communication and storing an entry in the call message log for the communication;
the processor receiving a selection of a field within the entry and receiving a request for information correlated to the selected field;
the processor determining there are different categories of information correlated to the selected field and presenting the different categories of information that are correlated to the selected field;
the processor receiving another selection that selects a category from the different categories of information;
the processor obtaining categorical information correlated to the selected field;
the processor querying for a preference for presentation of the information correlated to the selected field;
the processor querying for a device preference for presentation of additional information correlated to a device that originated the communication;
the processor tagging data in the entry with a path route to retrieve a substance of the communication; and
when the communication is an unanswered call, then the processor substituting “
unanswered call”
in a subject field of the entry that corresponds to the communication.
7 Assignments
0 Petitions
Accused Products
Abstract
Methods, systems, and products are disclosed for creating a message log. The message log tracks non-recorded communications sent by and received by a user. One such system, for example, includes a processor communicating with memory. A communications manager is stored in the memory. The communications manager includes computer-readable instructions for storing an entry in the message log for each non-recorded communication sent by and received by a user. The message log may track any of wireline communications, voice mail communications, email communications, facsimile communications, pager communications, instant messages, electronic chat room communications, and unanswered telephone call attempts to contact the user.
-
Citations
12 Claims
-
1. A computing system for creating a call message log, the system comprising:
-
a processor communicating with memory; the processor monitoring for an end of a communication and storing an entry in the call message log for the communication; the processor receiving a selection of a field within the entry and receiving a request for information correlated to the selected field; the processor determining there are different categories of information correlated to the selected field and presenting the different categories of information that are correlated to the selected field; the processor receiving another selection that selects a category from the different categories of information; the processor obtaining categorical information correlated to the selected field; the processor querying for a preference for presentation of the information correlated to the selected field; the processor querying for a device preference for presentation of additional information correlated to a device that originated the communication; the processor tagging data in the entry with a path route to retrieve a substance of the communication; and when the communication is an unanswered call, then the processor substituting “
unanswered call”
in a subject field of the entry that corresponds to the communication. - View Dependent Claims (2, 3, 4, 5)
-
-
6. A method for creating a call message log for communications, comprising:
-
monitoring for an end of a communication; storing an entry in the call message log for a communication; receiving a selection of a field within the entry; receiving a request for information correlated to the selected field; determining there are different categories of information correlated to the selected field; presenting the different categories of information that are correlated to the selected field; receiving another selection that selects a category from the different categories of information; obtaining categorical information correlated to the selected field; querying for a preference for presentation of the information correlated to the selected field; querying for a device preference for presentation of additional information correlated to a device that originated the communication; tagging data in the entry with a path route to retrieve a substance of the communication; and when the communication is an unanswered call, then substituting “
unanswered call”
in a subject field of the entry that corresponds to the communication. - View Dependent Claims (7, 8, 9, 10)
-
-
11. A computer program product comprising a computer readable storage medium storing computer readable instructions for performing a method, the method comprising:
-
monitoring for an end of a communication; storing an entry in a call message log for a communication; receiving a selection of a field within the entry; receiving a request for information correlated to the selected field; determining there are different categories of information correlated to the selected field; presenting the different categories of information that are correlated to the selected field; receiving another selection that selects a category from the different categories of information; obtaining categorical information correlated to the selected field; querying for a preference for presentation of the information correlated to the selected field; querying for a device preference for presentation of additional information correlated to a device that originated the communication; tagging data in the entry with a path route to retrieve a substance of the communication; and when the communication is an unanswered call, then substituting “
unanswered call”
in a subject field of the entry that corresponds to the communication. - View Dependent Claims (12)
-
Specification