Methods, systems, and computer program products for providing message management services
First Claim
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1. A method, comprising:
- presenting a listing of voicemail messages from a voicemail inbox via a voicemail system, the voicemail messages comprising communication detail components and content;
receiving a request from a recipient to create a reminder to take action on a voicemail message in the listing before the recipient opens the voicemail message, the request received in response to the recipient selecting a reminder option for handling the voicemail message;
creating a reminder that includes the communication detail components, the creating a reminder including generating an email message and appending a voice recording of the recipient to the email message; and
sending the reminder to a location, the reminder including information related to an action to be taken specified by the recipient of the voicemail message.
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Abstract
A method, system, and computer program product for creating a reminder to take action on a message is provided. The method includes presenting a message that includes communication detail components and content. The method also includes receiving a request to create a reminder to take action on the message and creating a reminder that includes at least the communication detail components. The method further includes sending the reminder to a location. The location and information is related to an action to be taken and is specified by a recipient of the message.
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Citations
24 Claims
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1. A method, comprising:
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presenting a listing of voicemail messages from a voicemail inbox via a voicemail system, the voicemail messages comprising communication detail components and content; receiving a request from a recipient to create a reminder to take action on a voicemail message in the listing before the recipient opens the voicemail message, the request received in response to the recipient selecting a reminder option for handling the voicemail message; creating a reminder that includes the communication detail components, the creating a reminder including generating an email message and appending a voice recording of the recipient to the email message; and sending the reminder to a location, the reminder including information related to an action to be taken specified by the recipient of the voicemail message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system, comprising:
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a computer processing device; and a message management application executing on the computer processing device, the message management application performing a method, comprising; presenting a listing of voicemail messages, the voicemail messages comprising communication detail components and content; receiving a request from a recipient to create a reminder to take action on a voicemail message in the listing before the recipient opens the voicemail message, the request received in response to the recipient selecting a reminder option for handling the voicemail message; creating a reminder that includes the communication detail components, the creating a reminder including generating an email message and appending a voice recording of the recipient to the email message; and sending the reminder to a location, the reminder including information related to an action to be taken specified by the recipient of the voicemail message. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A computer program product comprising a non-transitory storage medium including instructions embodied thereon, which when executed by a computer cause the computer to implement a method, the method comprising:
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presenting a listing of voicemail messages, the voicemail messages comprising communication detail components and content; receiving a request from a recipient to create a reminder to take action on a voicemail message in the listing before the recipient opens the voicemail message, the request received in response to the recipient selecting a reminder option for handling the voicemail message; creating a reminder that includes the communication detail components, the creating a reminder including m message and appending a voice recording of the recipient to the email message; and sending the reminder to a location, the reminder including information related to an action to be taken specified by the recipient of the voicemail message. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24)
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Specification