Account and customer creation in an on-line banking model

• US 8,712,804 B2
• Filed: 09/09/2010
• Issued: 04/29/2014
• Est. Priority Date: 04/17/2000
• Status: Expired due to Term

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services Limited (Accenture PLC)
• Inventors: Wottowa, Kennard L., Henry, Michael, Storts, William E.
• Primary Examiner(s): Poinvil, Frantzy
• Application Number:
  US12/878,682
• Publication Number:
  US 20110010203A1
• Time in Patent Office: 1,328 Days
• Field of Search: 705 3- 44
• US Class Current: 705/4
• CPC Class Codes: G06Q 20/10 specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
• CPC Class Codes: G06Q 20/386 using messaging services or messaging apps using mobile network messaging services for payment, e.g. SMS G06Q20/3255
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03
• CPC Class Codes: G06Q 40/06 Asset management; Financial planning or analysis
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

A system, method and article of manufacture are provided for account and customer creation in an online banking model. An application is received from a customer. The application includes information relating to the user and also documentation relating to the user. A first computer is utilized to create a profile for the customer based on the application received from the customer. The first computer is also utilized to create an account for the customer. Information relating to the created profile and account is transmitted from the first computer to a second computer where a notification is generated. The notification indicates that the account has been created. The notification is transmitted from the second computer to the customer utilizing a network.

Claims

1. A method for providing a financial service to a customer of a financial institution, comprising:

displaying, via a computer system of a third party, an electronic banking service of the financial institution, wherein the third party is distinct from the financial institution;

displaying, via the third party computer system, information associated with financial products and services of the third party;

providing, via the third party computer system, an integrated interface to the electronic banking service of the financial institution and the financial products and services of the third party;

displaying, via the third party computer system, financial advisory content related to the financial products and services through at least one of fund selection tools, asset allocation tools, portfolio tracking and planning tools, and financial calculators;

receiving, via the third party computer system, instructions from the customer to initiate a payment to a payee, wherein the customer and the payee each has a plurality of payment accounts with different financial institutions distinct from the third party;

determining, via the third party computer system, that the payee and the customer each has a payment account with a common financial institution;

automatically selecting, by the third party computer system, the payment account with the common financial institution from among the plurality of payment accounts for each one of the customer and the payee;

transmitting, via the third party computer system, an instruction to the common financial institution to adjust account balances of the payment account of the payee with the common financial institution and the payment account of the customer with the common financial institution; and

notifying the customer, via the third party computer system, that the payment has been initiated.

2. The method of claim 1, further including:

providing, via the computer system, a personalized portal within the electronic banking service, said personalized portal providing at least one of personal finance management information, a find-a-fund function, a find-a-loan function, a news portal, an investments buyer'"'"'s guide, and an insurance buyer'"'"'s guide.

3. The method of claim 1, wherein receiving the instructions from the customer includes:

receiving, from the customer, an application to purchase the financial products or services.

4. The method of claim 1, wherein the financial products and services include at least one of credit cards, loans, insurance, and investments.

5. The method of claim 1, wherein the customer accounts include one or more investment accounts, one or more banking accounts, one or more insurance products, and a buyer'"'"'s advocate function.

6. The method of claim 5, wherein the banking accounts include at least one of a credit card account, a deposit account, and a loan, and wherein the banking services include at least one of an account statement, bill payment, and a fund transfer.

7. The method of claim 5, wherein the investment accounts include at least one of unit trust products and brokerage link services.

8. A computer-readable medium containing instructions operable to cause a computer system to perform a method for providing a financial service to a customer of a financial institution, the method comprising:

displaying, via the computer system, an electronic banking service of the financial institution, wherein the computer system is associated with a third party distinct from the financial institution;

displaying, via the third party computer system, information associated with financial products and services of the third party;

providing, via the third party computer system, an integrated interface to the electronic banking service of the financial institution and the financial products and services of the third party;

displaying, via the third party computer system, financial advisory content related to the financial products and services through at least one of fund selection tools, asset allocation tools, portfolio tracking and planning tools, and financial calculators;

receiving, via the third party computer system, instructions from the customer to initiate a payment to a payee, wherein the customer and the payee each has a plurality of payment accounts with different financial institutions distinct from the third party;

determining, via the third party computer system, whether the payee and the customer each has a payment account with a common financial institution;

when both the payee and the customer have payment accounts with a common financial institution, automatically selecting, by the third party computer system, the payment account with the common financial institution from among the plurality of payment accounts for each one of the customer and the payee, and transmitting an instruction to the common financial institution to adjust account balances of the payment account of the payee with the common entity financial institution and the payment account of the customer with the common financial institution;

when the payee and the customer do not both have payment accounts with a common financial institution, transmitting, via the third party computer system, an instruction to an automated clearing house to withdraw the payment from a payment account of the customer with a first financial institution and to deposit the payment to a payment account of the selected payee with a second financial institution; and

notifying the customer, via the third party computer system, that he payment has been initiated.

9. The computer-readable medium of claim 8, the method further including:

providing, via the computer system, a personalized portal within the electronic banking service, said personalized portal providing at least one of personal finance management information, a find-a-fund function, a find-a-loan function, a news portal, an investments buyer'"'"'s guide, and an insurance buyer'"'"'s guide.

10. The computer-readable medium of claim 8, wherein receiving the instructions from the customer includes:

receiving, from the customer, an application to purchase the financial products or services.

11. The computer-readable medium of claim 8, wherein the financial products and services include at least one of credit cards, loans, insurance, and investments.

12. The computer-readable medium of claim 8, wherein the customer accounts includes one or more investment accounts, one or more banking accounts, one or more insurance products, and a buyer'"'"'s advocate function.

13. The computer-readable medium of claim 12, wherein the banking accounts include at least one of a credit card account, a deposit account, and a loan, and wherein the banking services include at least one of an account statement, bill payment, and a fund transfer.

14. The computer-readable medium of claim 12, wherein the investment accounts include at least one of unit trust products and brokerage link services.

15. A system for providing a financial service to a customer of a financial institution,

wherein the system is associated with a third party distinct from the financial institution and comprises:

at least one memory to store data and instructions; and

at least one processor configured to access the at least one memory and, when executing the instructions, to;

cause an electronic banking service of the financial institution to be displayed to the customer;

cause information associated with financial products and services of the third party to be displayed to the customer;

provide the customers with an integrated interface to the electronic banking service of the financial institution and the financial products and services of the third party;

cause financial advisory content to be displayed to the customer, wherein the financial advisory content is related to the financial products and services through at least one of fund selection tools, asset allocation tools, portfolio tracking and planning tools, and financial calculators;

receive instructions from the customer to initiate a payment to a payee, wherein the customer and the payee each has a plurality of payment accounts with different financial institutions distinct from the third party;

determine whether the payee and the customer each has a payment account with a common financial institution;

when both the payee and the customer have payment accounts with a common financial institution, automatically select the payment account with the common financial institution from among the plurality of payment accounts for each one of the customer and the payee, and transmit an instruction to the common financial institution to adjust account balances of the payment account of the payee with the common financial institution and the payment account of the customer with the common financial institution;

when the payee and the customer do not both have payment accounts with a common financial institution, transmit an instruction to an automated clearing house to withdraw the payment from a payment account of the customer with a first financial institution and to deposit the payment to a payment account of the selected payee with a second financial institution; and

notify the customer that the payment has been initiated.

16. The system of claim 15, wherein the at least one processor is further configured to:

provide a personalized portal within the electronic banking service, said personalized portal providing at least one of personal finance management information, a find-a-fund function, a find-a-loan function, a news portal, an investments buyer'"'"'s guide, and an insurance buyer'"'"'s guide.

17. The system of claim 15, wherein when the at least one processor is configured to receive the instructions from the customer, the at least one processor is further configured to:

receive, from the customer, an application to purchase the financial products or services.

18. The system of claim 15, wherein the financial products and services include at least one of credit cards, loans, insurance, and investments,

19. The system of claim 15, wherein the customer accounts include at least one or more investment accounts, one or more banking accounts, one or more insurance products, and a buyer'"'"'s advocate function.

20. The system of claim 19, wherein the banking accounts include at least one of a credit card account, a deposit account, and a loan, and wherein the banking services include at least one of an account statement, bill payment, and a fund transfer.

21. The system of claim 19, wherein the investment accounts include at least one of unit trust products and brokerage link services.