Information processing apparatus and computer readable medium

• US 8,738,416 B2
• Filed: 02/16/2011
• Issued: 05/27/2014
• Est. Priority Date: 08/13/2010
• Status: Expired due to Fees

• Current Assignee: Fuji Xerox Company Limited (Fujifilm Holdings Corporation)
• Original Assignee: Fuji Xerox Company Limited (Fujifilm Holdings Corporation)
• Inventors: Ueno, Yuichi, Ueda, Manabu, Shimada, Yuhei
• Primary Examiner(s): FEENEY, BRETT A
• Application Number:
  US13/028,739
• Publication Number:
  US 20120041799A1
• Time in Patent Office: 1,196 Days
• US Class Current: 705/7.28
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/0635 Risk analysis of enterprise or organisation activities
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations
• CPC Class Codes: G06Q 10/06395 Quality analysis or management

Abstract

An information processing apparatus includes a difference calculation module, an addition module, and an output module. The difference calculation module calculates a difference between a first information amount that is generated between a first person in charge and a second person in charge when a business that constitutes a business process is finished and a second information amount that is estimated to be generated between the first person in charge and the second person in charge when the business that constitutes the business process is finished. The addition module adds the differences calculated by the difference calculation module in a combination of the first person in the business process and the second person in the business process or in other business process related to the business process. The output module outputs the sum of the differences calculated by the addition module as risks of the business processes.

Claims

1. An information processing apparatus comprising:

one or more processors configured to;

calculate a difference between a first communication amount that is generated between a first person in charge and a second person in charge when a business that constitutes a business process is finished and a second communication amount that is to be generated between the first person in charge and the second person in charge when the business that constitutes the business process is finished;

add the calculated differences in a combination of the first person in charge in the business process and the second person in charge in the business process or in another business process related to the business process; and

output the sum of the calculated differences as a risk evaluation E(P,t) of the business processes calculated according to;

2. The information processing apparatus according to claim 1, wherein the one or more processors are further configured to:

calculate, prior to calculating the difference, the first communication amount in accordance with a ratio of periods in which the business processes and a business process related to the first person in charge and the second person in charge except for the business processes overlap each other.

3. The information processing apparatus according to claim 1, wherein the one or more processors are configured to perform the calculation and the addition in a period from the start of the business process to a current time and add the results of the addition, and

output the added results as risks in the business process.

4. The information processing apparatus according to claim 1, wherein the one or more processors are configured to:

add a value based on the number of business processes that are executed by the first person in charge or the second person in charge to the result of the added differences to generate a final result, and

output the final result as risks in the business process.

5. The information processing apparatus according to claim 1, wherein the one or more processors are configured to:

subtract the first communication amount that is generated between the first person in charge and the second person in charge when the business is finished from the second communication amount that is to be generated between the first person in charge and the second person in charge when the business is finished, and

if the value of the result of subtraction is equal to or larger than 0, determine the result as the calculated difference, while if the value of the result of subtraction is smaller than 0, determine 0 as the calculated difference.

6. The information processing apparatus according to claim 1, wherein the one or more processors are configured to:

compare the risks of the business processes in the case where the finished business process is the subject and the risks of the business processes in the case where an interrupted business process is the subject and output the comparison result.

7. A non-transitory computer readable medium storing a program causing a computer to execute a process for information processing, the process comprising:

calculating a difference between a first communication amount that is generated between a first person in charge and a second person in charge when a business that constitutes a business process is finished and a second communication amount that is to be generated between the first person in charge and the second person in charge when the business that constitutes the business process is finished;

adding the calculated differences in a combination of the first person in charge in the business process and the second person in charge in the business process or in another business process related to the business process; and

outputting the added differences risk a evaluation E(P,t) of the business processes calculated according to;