Client identification system using video conferencing technology
First Claim
1. A system for identifying a client, comprising:
- a client device having a video camera and a voice transmitting and receiving device capable of transmitting a client'"'"'s image and voice via a communication carrier system and a communications network to a user terminal, whereby the user terminal permits an authentication of the client'"'"'s image and voice in real time;
wherein, real-time dialogue of a non-confidential nature between the client and a live person at the user terminal acts to authenticate the client, wherein said real-time dialogue authentication does not rely on previously stored client responses, and wherein, said real-time dialogue authentication comprises of small talk.
1 Assignment
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Accused Products
Abstract
A system and process for identifying a client, comprising a client device having a video camera and a voice transmitting and receiving device capable of transmitting a client'"'"'s image and voice via a communication carrier system and a communications network to a user terminal, whereby the user terminal permits an authentication of the client'"'"'s image and voice in real time. Another aspect of the present invention includes a method of identifying a fraudster, comprising the steps of using a client device having a video camera and voice transmitting and receiving device to initiate an authentication of a client'"'"'s identity, transmitting the fraudster'"'"'s image and voice over a communication carrier system and a communications network to a user terminal, comparing the fraudster'"'"'s image and voice to client data, and storing the fraudster data.
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Citations
20 Claims
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1. A system for identifying a client, comprising:
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a client device having a video camera and a voice transmitting and receiving device capable of transmitting a client'"'"'s image and voice via a communication carrier system and a communications network to a user terminal, whereby the user terminal permits an authentication of the client'"'"'s image and voice in real time; wherein, real-time dialogue of a non-confidential nature between the client and a live person at the user terminal acts to authenticate the client, wherein said real-time dialogue authentication does not rely on previously stored client responses, and wherein, said real-time dialogue authentication comprises of small talk. - View Dependent Claims (2, 3, 4, 5, 6, 7, 18)
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8. A method of identifying a client, comprising the steps of:
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using a client device having a video camera and voice transmitting and receiving device to initiate an authentication of a client'"'"'s identity; transmitting a client'"'"'s image and voice over a communication carrier system and a communications network to a user terminal; and authenticating the client'"'"'s image and voice in real time; wherein, real-time dialogue of a non-confidential nature between the client and a live person at the user terminal acts to authenticate the client, wherein said real-time dialogue authentication does not rely on previously stored client responses, and wherein, said real-time dialogue authentication comprises of small talk. - View Dependent Claims (9, 10, 11, 12, 19)
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13. A method of identifying a fraudster, comprising the steps of:
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using a client device having a video camera and voice transmitting and receiving device to initiate an authentication of a client'"'"'s identity; transmitting the fraudster'"'"'s image and voice over a communication carrier system and a communications network to a user terminal; comparing the fraudster'"'"'s image and voice to client data; and storing the fraudster data; wherein, real-time dialogue of a non-confidential nature between the fraudster and a live person at the user terminal acts to authenticate the fraudster, wherein said dialogue authentication does not rely on previously stored client responses, and wherein, said real-time dialogue authentication comprises of small talk. - View Dependent Claims (14, 15, 16, 17, 20)
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Specification