User interface

• US 9,218,129 B2
• Filed: 08/29/2011
• Issued: 12/22/2015
• Est. Priority Date: 08/29/2011
• Status: Active Grant

• Current Assignee: NCR Corporation
• Original Assignee: NCR Corporation
• Inventors: Smith, Andrew W. D.
• Primary Examiner(s): Bost, Dwayne
• Assistant Examiner(s): MARTINEZ QUILES, IVELISSE
• Application Number:
  US13/220,058
• Publication Number:
  US 20130050088A1
• Time in Patent Office: 1,576 Days
• Field of Search: 345173-174
• US Class Current: 1/1
• CPC Class Codes: G06F 3/04886 by partitioning the display area of the touch-screen or the surface of the digitising tablet into independently controllable areas, e.g. virtual keyboards or menus
• CPC Class Codes: G06F 3/04895 Guidance during keyboard input operation, e.g. prompting
• CPC Class Codes: G07F 19/205 Housing aspects of ATMs
• CPC Class Codes: G07F 7/1033 Details of the PIN pad

Abstract

A user interface comprising: (i) a physical keypad comprising a plurality of keys, and (ii) a touch-sensitive display for presenting a screen. The screen comprises: (a) an image illustrating the physical keypad; and (b) a transaction option depicted on one of the keys of the physical keypad. A user is able to select the transaction option either by pressing the transaction option on the touch-sensitive display or by pressing a physical key corresponding to the key on which the transaction option is depicted.

Claims

1. A public access transaction terminal user interface comprising:

(i) a physical keypad comprising a plurality of keys including screen navigation keys, the plurality of keys being arranged in a layout, each screen navigation key backlit by a Light Emitting Diode (LED) and include a raised portion on that screen navigation key'"'"'s upper surface, and each screen navigation key in a shape of a diamond, wherein each raised portion and each shape for each screen navigation key is adapted to assist a visually impaired user in ascertaining a direction associated with that screen navigation key, and wherein each screen navigation key is arranged with remaining screen navigation keys as a navigation keypad having four screen navigation keys, each screen navigation key abutting the remaining screen navigation keys, and wherein a first key of the four screen navigation keys when activated moves a transaction option presented on a particular screen to a next transaction option, and a second key of the four screen navigation keys when activated moves the transaction option presented on a particular screen to a previous transaction option, and a third key of the four screen navigation keys when activated selects the transaction option presented on the particular screen or decrements a transaction amount, and a fourth key of the for screen navigation keys when activated selects the transaction option presented on the particular screen or increments the transaction amount; and

(ii) a touch-sensitive display for presenting a screen, where the screen comprises;

(a) an image illustrating both the plurality of keys and the layout of the physical keypad; and

(b) the transaction option depicted on the third or fourth key in the image of the physical keypad;

both the physical keypad and the image on the touch-sensitive display being active at the same time so that a user is able to select the transaction option either by pressing the transaction option on the touch-sensitive display or by pressing a physical key from the plurality of keys of the physical keypad corresponding to the one key on which the transaction option is depicted.

2. A user interface according to claim 1, wherein the screen further comprises a navigation option depicted on another of the keys, so that selection of that navigation key advances to a screen presenting another transaction option, which replaces the transaction option depicted on the one of the keys.

3. A user interface according to claim 1, wherein the physical keypad comprises a plurality of keys configured to indicate directions to the user.

4. A user interface according to claim 3, wherein the plurality of keys comprise the directions up, down, left, and right.

5. A user interface according to claim 4, wherein the plurality of keys are spatially arranged to indicate a direction each key represents.

6. A user interface according to claim 4, wherein the left and right keys are used for navigating through a menu.

7. A user interface according to claim 4, wherein the up and down keys are used for displaying transaction options.

8. A user interface according to claim 1 further comprising:

an audio source for playing a voice message informing a user which the physical key corresponds to the transaction option depicted.

9. A user interface according to claim 1, wherein the transaction option depicted on one of the keys includes text on the illustration of said one of the keys.

10. A user interface according to claim 1, wherein the physical keypad is a navigation keypad, and the user interface further comprises an encrypting numeric keypad.

11. A public access transaction terminal including a user interface comprising:

(i) a physical keypad comprising a plurality of keys including screen navigation keys, the plurality of keys being arranged in a layout, each screen navigation key backlit by a Light Emitting Diode (LED) and include a raised portion on that screen navigation key'"'"'s upper surface, and each screen navigation key in a shape of a diamond, wherein each raised portion and each shape for each screen navigation key is adapted to assist a visually impaired user in ascertaining a direction associated with that screen navigation key, and wherein each screen navigation key is arranged with remaining screen navigation keys as a navigation keypad having four screen navigation keys, each screen navigation key abutting the remaining screen navigation keys, and wherein a first key of the four screen navigation keys when activated moves a transaction option presented on a particular screen to a next transaction option, and a second key of the four screen navigation keys when activated moves the transaction option presented on a particular screen to a previous transaction option, and a third key of the four screen navigation keys when activated selects the transaction option presented on the particular screen or decrements a transaction amount, and a fourth key of the for screen navigation keys when activated selects the transaction option presented on the particular screen or increments the transaction amount, and

(ii) a touch-sensitive display for presenting a screen, where the screen comprises;

(a) an image illustrating both the plurality of keys and the layout of the physical keypad;

(b) the transaction option depicted on the third or fourth key in the image of the physical keypad;

both the physical keypad and the image on the touch-sensitive display being active at the same time so that a user is able to select the transaction option either by pressing the transaction option on the touch-sensitive display or by pressing a physical key corresponding to the one key on which the transaction option is depicted; and

(iii) a payment mechanism.

12. A public access terminal according to claim 11, wherein the terminal further comprises a numeric keypad separate from the physical keypad.

13. A public access terminal according to claim 11, wherein the terminal comprises an automated teller machine.

14. A method of receiving transaction information from a user to perform a transaction at a public access transaction terminal, the method comprising:

presenting a screen depicting an image of both keys and layout of a physical keypad, the physical keypad including screen navigation keys, and each screen navigation key backlit by a Light Emitting Diode (LED) and include a raised portion on that screen navigation key'"'"'s upper surface, and each screen navigation key in a shape of a diamond, wherein each raised portion and each shape for each screen navigation key is adapted to assist a visually impaired user in ascertaining a direction associated with that screen navigation key, and wherein each screen navigation key is arranged with remaining screen navigation keys as a navigation keypad having four screen navigation keys, each screen navigation key abutting the remaining screen navigation keys, and wherein a first key of the four screen navigation keys when activated moves a transaction option presented on a particular screen to a next transaction option, and a second key of the four screen navigation keys when activated moves the transaction option presented on a particular screen to a previous transaction option, and a third key of the four screen navigation keys when activated selects the transaction option presented on the particular screen or decrements a transaction amount, and a fourth key of the for screen navigation keys when activated selects the transaction option presented on the particular screen or increments the transaction amount;

including on the screen the transaction option associated with a transaction option key as the third or fourth navigation key in the image and a corresponding key of the physical keypad where both the physical keypad and the image thereof are active at the same time; and

receiving a transaction request from the user, where the transaction request is provided either by touching the transaction option key, or by pressing the corresponding key on the physical keypad.

15. A method according to claim 14, wherein the method comprises the further steps of:

presenting a transaction amount screen depicting the physical keypad;

presenting a transaction amount on the transaction amount screen; and

including an amount increment option associated with another key on the physical keypad, and an amount decrement option associated with yet another key on the physical keypad.

16. A method according to claim 14, wherein the method comprises the further steps of:

including on the screen a forward navigation option associated with another key on the physical keypad; and

including on the screen a backward navigation option associated with yet another key on the physical keypad.