System of conducting procedure for service contract of service institution and consumer in place of both service institution and consumer and method using the system

• US 20020029174A1
• Filed: 08/27/2001
• Published: 03/07/2002
• Est. Priority Date: 09/06/2000
• Status: Abandoned Application

• Current Assignee: NEC Corporation
• Original Assignee: NEC Corporation
• Inventors: Shimura, Satoshi
• Application Number:
  US09/938,588
• Publication Number:
  US 20020029174A1
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/016 After-sales
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

A system of the present invention comprises a service provider for making a predetermined contract with a service institution and a predetermined contract with a consumer to conduct, in place of the service institution and the consumer, a procedure associated with a service contract of the service institution and the consumer. Specifically, the service provider makes registration, changes, or deletion of personal information of the consumer in the service institution, registration, changes, or deletion of a service offered by the service institution to which the consumer subscribes, and sorts or lists service information provided by the service institution.

Claims

1. A service contract procedure conducting system comprising:

a service institution for offering various kinds of services through a network;

a consumer terminal for make registration of any of said services offered by said service institution to obtain said service; and

a service provider for making a predetermined contract with a consumer using said consumer terminal and a predetermined contract with said service institution to conduct, in place of said consumer and said service institution, a procedure associated with a service contract including said registration of said service between said service institution and said consumer under said predetermined contracts with said service provider.

2. The system according to claim 1, wherein said consumer terminal transmits personal information of said consumer to said service provider through said network when said consumer makes said predetermined contract with said service provider, and

said service provider accesses a database of said service institution under said predetermined contract with said service provider through said network to register said personal information of said consumer transmitted from said consumer terminal on said database.

3. The system according to claim 2, wherein, when the registration of said personal information of said consumer is completed, said service provider notifies said consumer terminal of the completion through said network.

4. The system according to claim 3, wherein, when said personal information of said consumer registered with said service institution is changed and deleted, said consumer terminal transmits details on the change and deletion of said personal information to said service provider through said network, and

said service provider accesses said database of said service institution under said predetermined contract with said service provider through said network to change and delete said personal information of said consumer transmitted from said consumer terminal on said database.

5. The system according to claim 4, wherein, when the change and deletion of said personal information of said consumer is completed, said service provider notifies said consumer terminal of the completion through said network.

6. The system according to claim 5, wherein said service institution transmits service information provided by said service institution to said service provider through said network when said service institution makes said predetermined contract with said service provider, and thereafter, updates and transmits said service information as appropriate to said service provider.

7. The system according to claim 6, wherein said service provider sorts said services offered by said service institution and presents a list of said sorted services to said consumer terminal through said network in response to a request from said consumer terminal.

8. The system according to claim 7, wherein, when said consumer is registered as a subscriber to any of said services offered by said service institution, said consumer terminal causes said service provider to present a list of said services offered by said service institution to make a selection of said service from said presented services to which said consumer wishes to subscribe, and

said service provider accesses said database of said service institution offering said service selected by said consumer terminal through said network to register said consumer as a subscriber to said service on said database.

9. The system according to claim 8, wherein said service institution previously has notified said service provider through said network of details on essential personal information of said consumer required at the time of registration of said consumer as a subscriber to said service offered by said service institution, and

said service provider previously has notified said consumer terminal of said details on said essential personal information notified by said service institution, and registers said consumer as a subscriber to said service only when said essential personal information is registered.

10. The system according to claim 9, wherein, when the registration of said consumer is completed as a subscriber to said service offered by said service institution, said service provider notifies said consumer terminal of the completion through said network.

11. The system according to claim 10, wherein, when any of services subscribed to by said consumer of said services offered by said service institution is changed and deleted, said consumer terminal causes said service provider to present a list of said services subscribed to by said consumer, selects any of said presented services which said consumer wishes to change and delete, and transmits details on the change and deletion of said selected service to said service provider through said network, and

said service provider accesses said database of said service institution offering said service selected by said consumer terminal through said network to change and delete said service transmitted from said consumer terminal on said database.

12. The system according to claim 11, wherein, when the change and deletion of said service is completed, said service provider notifies said consumer terminal of the completion through said network.

13. The system according to claim 12, wherein said service provider sorts services subscribed to by said consumer of said services offered by said service institution and presents a list of said sorted services to said consumer terminal through said network in response to a request from said consumer terminal.

14. The system according to claim 13, wherein said service provider accesses said database of said service institution under said predetermined contract with said service provider through said network when said service provider makes said predetermined contract with said consumer, searches said database for services subscribed to by said consumer of said services offered by said service institution, sorts said services subscribed to by said consumer based on the search result, and presents a list of said sorted services to said consumer terminal through said network.

15. The system according to claim 13, wherein said service provider causes said consumer to register services subscribed to by said consumer of said services offered by said service institution through said consumer terminal when said service provider makes said predetermined contract with said consumer, sorts said services subscribed to by said consumer based on the registration result, and presents a list of said sorted services to said consumer terminal through said network.

17. The provider according to claim 16, wherein, when said provider makes said predetermined contract with said consumer, said provider causes said consumer terminal to transmit thereto personal information of said consumer through said network, and said provider accesses a database of said service institution under said predetermined contract with said provider through said network to register said personal information of said consumer transmitted from said consumer terminal on said database.

18. The provider according to claim 17, wherein, when the registration of said personal information of said consumer is completed, said provider notifies said consumer terminal of the completion through said network.

19. The provider according to claim 18, wherein, when a change or deletion in said personal information of said consumer is requested from said consumer terminal, said provider accesses said database of said service institution under said predetermined contract with said provider through said network to change and delete said personal information of said consumer transmitted from said consumer terminal on said database.

20. The provider according to claim 19, wherein, when the change and deletion of said personal information of said consumer is completed, said provider notifies said consumer terminal of the completion through said network.

21. The provider according to claim 20, wherein said provider sorts said services offered by said service institution and presents a list of said sorted services to said consumer terminal through said network in response to a request from said consumer terminal.

22. The provider according to claim 21, wherein said provider presents a list of said services offered by said service institution to said consumer terminal to make a selection of any of said presented services to which said consumer wishes to subscribe, and accesses said database of said service institution offering said service selected by said consumer terminal through said network to register said consumer as a subscriber to said service on said database.

23. The provider according to claim 22, wherein said provider causes said service institution to previously notify said service provider through said network of details on essential personal information of said consumer required at the time of registration of said consumer as a subscriber to said service offered by said service institution, and previously has notified said consumer terminal of said details on said essential personal information notified by said service institution, and registers said consumer as a subscriber to said service only when said essential personal information is registered.

24. The provider according to claim 23, wherein, when the registration of said consumer is completed as a subscriber to said service offered by said service institution, said provider notifies said consumer terminal of the completion through said network.

25. The provider according to claim 24, wherein, when a change and deletion in any of services subscribed to by said consumer is requested from said consumer terminal, said provider accesses said database of said service institution offering said service to which the change and election is requested through said network to change and delete said service transmitted from said consumer terminal on said database.

26. The provider according to claim 25, wherein, when the change and deletion of said service is completed, said provider notifies said consumer terminal of the completion through said network.

27. The system according to claim 26, wherein said provider sorts services subscribed to by said consumer of said services offered by said service institution and presents a list of said sorted services to said consumer terminal through said network in response to a request from said consumer terminal.

28. The provider according to claim 27, wherein said provider accesses said database of said service institution under said predetermined contract with said service provider through said network when said provider makes said predetermined contract with said consumer, searches said database for services subscribed to by said consumer of said services offered by said service institution, sorts said services subscribed to by said consumer based on the search result, and presents a list of said sorted services to said consumer terminal through said network.

29. The provider according to claim 27, wherein said provider causes said consumer to register services subscribed to by said consumer of said services offered by said service institution through said consumer terminal when said service provider makes said predetermined contract with said consumer, sorts said services subscribed to by said consumer based on the registration result, and presents a list of said sorted services to said consumer terminal through said network.

30. A method of conducting a service contract procedure using the system according to claim 1, said method comprising the steps of, when said consumer makes said predetermined contract with said service provider:

transmitting personal information of said consumer to said service provider from said consumer terminal through said network; and

accessing, by said service provider, a database of said service institution under said predetermined contract with said service provider through said network to register said personal information of said consumer transmitted from said consumer terminal on said database.

31. The method according to claim 30, wherein, when the registration of said personal information of said consumer is completed, said service provider notifies said consumer terminal of the completion of the registration of said personal information of said consumer through said network.

32. The method according to claim 31, further comprising the steps of, when a change and deletion is made in said personal information of said consumer registered with said service institution:

transmitting details on the change and deletion of said personal information from said consumer terminal to said service provider through said network; and

accessing, by said service provider, said database of said service institution under said predetermined contract with said service provider through said network to change and delete said personal information of said consumer transmitted from said consumer terminal on said database.

33. The method according to claim 32, wherein, when the change and deletion of said personal information of said consumer is completed, said service provider notifies said consumer terminal of the completion of the change and deletion of said personal information of said consumer through said network.

34. The method according to claim 33, wherein said service institution transmits service information provided by said service institution to said service provider through said network when said service institution makes said predetermined contract with said service provider, and thereafter, updates and transmits said service information as appropriate to said service provider.

35. The method according to claim 34, further comprising the steps of, when said consumer is registered as a subscriber to any of said services offered by said service institution:

presenting a list of said services offered by said service institution to said consumer terminal from said service provider through said network;

selecting, by said consumer terminal, said service from said list of said services presented by said service provider to which said consumer wishes to subscribe, and

accessing, by said service provider, said database of said service institution offering said service selected by said consumer terminal through said network to register said consumer as a subscriber to said service on said database.

36. The method according to claim 35, further comprising the steps of:

previously notifying, by said service institution, said service provider through said network of details on essential personal information of said consumer required at the time of registration of said consumer as a subscriber to said service offered by said service institution, and

previously notifying, by said service provider, said consumer terminal of said details on said essential personal information notified by said service institution,

wherein said service provider registers said consumer as a subscriber to said service only when said essential personal information is registered.

37. The method according to claim 36, wherein, when the registration of said consumer is completed as a subscriber to said service offered by said service institution, said service provider notifies said consumer terminal of the completion of the registration of said consumer as a subscriber to said service through said network.

38. The method according to claim 37, further comprising the steps of, when any of services subscribed to by said consumer of said services offered by said service institution is changed and deleted:

presenting a list of said services subscribed to by said consumer to said consumer terminal from said service provider through said network;

selecting, by said consumer terminal, any of said services presented by said service provider which said consumer wishes to change and delete, and transmitting details on the change and deletion of said selected service to said service provider through said network, and

accessing, by said service provider, said database of said service institution offering said service selected by said consumer terminal through said network to change and delete said service transmitted from said consumer terminal on said database.

39. The method according to claim 38, wherein, when the change and deletion of said service subscribed to by said consumer is completed, said service provider notifies said consumer terminal of the completion of the change and deletion of said service through said network.

40. The method according to claim 39, wherein, when said service provider makes said predetermined contract with said consumer, said service provider accesses said database of said service institution under said predetermined contract with said service provider through said network, searches said database for services subscribed to by said consumer of said services offered by said service institution, sorts said services subscribed to by said consumer based on the search result, and presents a list of said sorted services to said consumer terminal through said network.

41. The method according to claim 39, wherein, when said service provider makes said predetermined contract with said consumer, said service provider causes said consumer to register services subscribed to by said consumer of said services offered by said service institution through said consumer terminal, sorts said services subscribed to by said consumer based on the registration result, and presents a list of said sorted services to said consumer terminal through said network.

16. A service provider connected to a service institution for offering various kinds of services through a network and to a consumer terminal for making a registration of any of said services offered by said service institution to obtain said service, said service provider making a predetermined contract with a consumer using said consumer terminal and a predetermined contract with said service institution to conduct, in place of said consumer and said service institution, a procedure associated with a service contract including said registration of said service between said consumer and said service institution under said predetermined contracts with said service provider.