Management system and management method for fee-based service as well as recording medium on which program therefor is recorded
First Claim
1. A management system for a fee-based service wherein a particular equipment of a business unit provided at a predetermined service providing place is used with payment of a charge by a user who comes to the service providing place at which the equipment is provided, comprising:
- a user side communication terminal;
a business unit side communication terminal connectable to said user side communication terminal over a communication line; and
control and management means for communicating with said user side communication terminal through said business unit side communication terminal, controlling the particular equipment and managing a service by which the particular equipment is utilized;
said control and management means being operable to start the service in which the particular equipment is utilized when the user inputs at least address information of said user side communication terminal and pays a predetermined charge for the service and issue, when an event of the service comes to an end, a notification of the end of the event to said user side communication terminal, through which the address information has been inputted, through said business unit side communication terminal.
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Accused Products
Abstract
The invention provides a management system and a management method for a fee-based service by which an efficient service free from wasteful time can be provided to both of a business unit which provides the service and a user who makes use of the service. The management system for a fee-based service includes a user side communication terminal, a business unit side communication terminal connectable to the user side communication terminal over a communication line, and a control and management apparatus for communicating with the user side communication terminal through the business unit side communication terminal, controlling a particular equipment and managing a service by which the particular equipment such as a washing machine is utilized. The control and management apparatus starts the service in which the particular equipment is utilized when the user inputs at least address information of the user side communication terminal and pays a predetermined charge for the service and issues, when an event of the service comes to an end, a notification of the end of the event to the user side communication terminal, through which the address information has been inputted, through the business unit side communication terminal.
25 Citations
42 Claims
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1. A management system for a fee-based service wherein a particular equipment of a business unit provided at a predetermined service providing place is used with payment of a charge by a user who comes to the service providing place at which the equipment is provided, comprising:
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a user side communication terminal;
a business unit side communication terminal connectable to said user side communication terminal over a communication line; and
control and management means for communicating with said user side communication terminal through said business unit side communication terminal, controlling the particular equipment and managing a service by which the particular equipment is utilized;
said control and management means being operable to start the service in which the particular equipment is utilized when the user inputs at least address information of said user side communication terminal and pays a predetermined charge for the service and issue, when an event of the service comes to an end, a notification of the end of the event to said user side communication terminal, through which the address information has been inputted, through said business unit side communication terminal. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30)
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31. A management method for a fee-based service for controlling, by a control and management system, a particular equipment of a business unit provided at a predetermined service providing place so that a user can use the particular equipment with payment of a charge and managing the service by said control and management system, comprising the steps of:
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starting, when the user inputs at least address information of a user side communication terminal and pays a predetermined charge for the service to said control and management system, operation of the service in which the particular equipment is utilized and locking the particular equipment to inhibit use of the particular equipment by another person;
issuing, when an event of the service comes to an end, a notification of the end of the event to said user side communication terminal, through which the address information has been inputted, through a business unit side communication terminal; and
permitting, if the user inputs unique user identification information to said control and management system, the user to acquire a result of the service from the particular equipment. - View Dependent Claims (32, 33, 34, 35, 36, 37, 38, 39, 40, 41)
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42. A recording medium on which a program for controlling, by a control and management system, a particular equipment of a business unit provided at a predetermined service providing place so that a user can use the particular equipment with payment of a charge and managing the service by said control and management system, the program comprising the steps of:
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starting, when the user inputs at least address information of a user side communication terminal and pays a predetermined charge for the service to said control and management system, operation of the service in which the particular equipment is utilized and locking the particular equipment to inhibit use of the particular equipment by another person;
issuing, when an event of the service comes to an end, a notification of the end of the event to said user side communication terminal, through which the address information has been inputted, through a business unit side communication terminal; and
permitting, if the user inputs unique user identification information to said control and management system, the user to acquire a result of the service from the particular equipment.
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Specification