Method and apparatus for operating a self-service checkout terminal to access a customer account

• US 20020079367A1
• Filed: 12/27/2000
• Published: 06/27/2002
• Est. Priority Date: 12/27/2000
• Status: Abandoned Application

• Current Assignee: NCR Corporation
• Original Assignee: NCR Corporation
• Inventors: Montani, John J.
• Application Number:
  US09/749,158
• Publication Number:
  US 20020079367A1
• Time in Patent Office: Days
• US Class Current: 235/383
• CPC Class Codes: A47F 9/047 for recording self-service articles without cashier or assistant
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G07G 1/0054 with control of supplementary check-parameters, e.g. weight or number of articles
• CPC Class Codes: G07G 3/006 False operation

Abstract

A method of operating a self-service checkout terminal includes the step of generating an item-entered control signal when an item code associated with a item for purchase is entered into the self-service checkout terminal by a user. The method also includes the step of entering a record corresponding to the item for purchase in a transaction table in response to generation of the item-entered control signal. The method yet further includes the step of determining an identification code associated with an RF label imbedded in a user identification device of the user and generating a label-detected control signal in response thereto. In addition, the method includes the step of retrieving payment information included in a user profile associated with the user in response to generation of the label-detected control signal. Yet further, the method includes the step of retrieving retail history information included in the user profile associated with the user in response to generation of the label-detected control signal. Moreover, the method includes the step of performing a user-specific retail function based on the retail history information of the user profile. A self-service checkout terminal is also disclosed

Claims

1. A method of operating a self-service checkout terminal, comprising the steps of:

generating an item-entered control signal when an item code associated with a item for purchase is entered into said self-service checkout terminal by a user;

entering a record corresponding to said item for purchase in a transaction table in response to generation of said item-entered control signal;

determining an identification code associated with an RF label imbedded in a user identification device of said user and generating a label-detected control signal in response thereto;

retrieving payment information included in a user profile associated with said user in response to generation of said label-detected control signal;

retrieving retail history information included in said user profile associated with said user in response to generation of said label-detected control signal; and

performing a user-specific retail function based on said retail history information of said user profile.

2. The method of claim 1, further comprising the step of operating a payment device so as to tender payment for said item for purchase based on said payment information.

3. The method of claim 1, wherein said determining step includes the steps of:

generating an RF interrogation signal with an RF transceiver associated with said self-service checkout terminal,

generating an RF identification signal which includes said identification code with an RF transponder associated with said RF label imbedded in said user identification device of said user in response to generation of said RF interrogation signal, and

receiving said RF identification signal with said RF transceiver associated with said self-service checkout terminal.

4. The method of claim 1, wherein:

said self-service checkout terminal is electrically coupled to a network memory device via a network,

said payment information retrieving step includes the step of retrieving said payment information included in said user profile associated with said user from said network memory device via said network, and

said retail history information retrieving step includes the step of retrieving said retail history information included in said user profile associated with said user from said network memory device via said network.

5. The method of claim 1, wherein said step of performing said user-specific retail function based on said retail history information included in said user profile includes the step of generating a user-specific retail message.

6. The method of claim 5, wherein said step of generating said user-specific retail message includes the step of displaying a user-specific advertisement on a display monitor associated with said self-service checkout terminal.

7. The method of claim 5, wherein said step of generating said user-specific retail message includes the step of printing a user-specific voucher with a printer associated with said self-service checkout terminal.

8. The method of claim 1, wherein said RF label imbedded in said user identification device of said user includes a passive RF label.

9. The method of claim 1, wherein said user identification device includes a user card having said RF label imbedded therein.

10. A method of operating a self-service checkout terminal having (i) a signal transceiver and (ii) a scanner associated therewith, said method comprising the steps of:

generating an item-entered control signal when an item code associated with a item for purchase is scanned with said scanner by a user;

entering a record corresponding to said item for purchase in a transaction table in response to generation of said item-entered control signal;

generating an interrogation signal with said signal transceiver;

receiving an identification signal which was generated by a transponder associated with an electronic label imbedded in a user identification device of said user in response to generation of said interrogation signal and generating a label-detected control signal in response thereto;

retrieving payment information included in a user profile associated with said user in response to generation of said label-detected control signal;

retrieving retail history information included in said user profile associated with said user in response to generation of said label-detected control signal; and

performing a user-specific retail function based on said retail history information of said user profile.

11. The method of claim 10, further comprising the step of operating a payment device so as to tender payment for said item for purchase based on said payment information.

12. The method of claim 10, wherein:

said self-service checkout terminal is electrically coupled to a network memory device via a network, and

said payment information retrieving step includes the step of retrieving said payment information included in said user profile associated with said user from said network memory device via said network, and

said retail history information retrieving step includes the step of retrieving said retail history information included in said user profile associated with said user from said network memory device via said network.

13. The method of claim 10, wherein said step of performing said user-specific retail function includes the step of displaying a user-specific advertisement on a display monitor associated with said self-service checkout terminal.

14. The method of claim 10, wherein said step of performing said user-specific retail function includes the step of printing a user-specific voucher with a printer associated with said self-service checkout terminal.

15. The method of claim 10, wherein said user identification device includes a user card having said electronic label imbedded therein.

17. The self-service checkout terminal of claim 16, further comprising a payment device, wherein said plurality of instructions, when executed by said processing unit, further causes said processing unit to operate said payment device so as to tender payment for said item for purchase based on said payment information.

18. The self-service checkout terminal of claim 16, further comprising a communication device for electrically coupling said self-service checkout terminal to a network memory device via a network, wherein said plurality of instructions, when executed by said processing unit, further causes said processing unit to operate said communication device so as to retrieve said payment information and said retail history information included in said user profile associated with said user from said network memory device via said network.

19. The self-service checkout terminal of claim 17, wherein:

said output device includes a display monitor, and

said plurality of instructions, when executed by said processing unit, further causes said processing unit to display a user-specific advertisement on said display monitor based on said retail history information.

20. The self-service checkout terminal of claim 17, wherein:

said output device includes a printer, and

said plurality of instructions, when executed by said processing unit, further causes said processing unit to print a user-specific voucher with said printer based on said retail history information.

16. A self-service checkout terminal, comprising:

a transceiver for (i) transmitting an interrogation signal, and (ii) receiving an identification signal generated with a transponder associated with an electronic label imbedded in a user identification device of a user;

a scanner for allowing said user to scan an item code associated with an item for purchase;

an output device for performing a user-specific retail function;

a processing unit electrically coupled to each of said transceiver, said scanner, and said output device; and

a memory device electrically coupled to said processing unit, wherein said memory device has stored therein a plurality of instructions which, when executed by said processing unit, causes said processing unit to;

(a) generate an item-entered control signal when said item code associated with said item for purchase is scanned with said scanner by said user,

(b) enter a record corresponding to said item for purchase in a transaction table in response to generation of said item-entered control signal,

(c) transmit said interrogation signal with said signal transceiver,

(d) receive said identification signal with said signal transceiver if said identification signal is generated by said transponder associated with said electronic label imbedded in said user identification device of said user and generate a label-detected control signal in response thereto,

(e) retrieve payment information included in a user profile associated with said user in response to generation of said label-detected control signal,

(f) retrieve retail history information included in said user profile associated with said user in response to generation of said label-detected control signal, and

(g) perform a user-specific retail function with said output device based on said retail history information of said user profile.