Method and apparatus for utilizing a smart card to maintain a retail application on a number of portable, wireless hand-held computing devices

• US 20020082925A1
• Filed: 12/27/2000
• Published: 06/27/2002
• Est. Priority Date: 12/27/2000
• Status: Abandoned Application

• Current Assignee: NCR Corporation
• Original Assignee: NCR Corporation
• Inventors: Herwig, Nathaniel C.
• Application Number:
  US09/748,956
• Publication Number:
  US 20020082925A1
• Time in Patent Office: Days
• US Class Current: 705/16
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/204 comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: G06Q 30/0255 based on user history
• CPC Class Codes: G06Q 30/0269 based on user profile or attribute

Abstract

A retail system includes a smart card for use by a customer. The smart card has a card memory device for maintaining a customer profile associated with the customer. The retail system also includes a retail checkout terminal which includes a first smart card interface device. The first smart card interface device is operable to update the customer profile based on use of the retail checkout terminal by the customer when the smart card is inserted in the first smart card interface device. The retail system yet further includes a portable, wireless hand-held computing device which includes a second smart card interface device. The handheld computing device is configured to perform a customer-specific retail function based on the customer profile when the smart card is inserted in the second smart card interface device. A method of operating a retail system is also disclosed.

Claims

1. A method of operating retail system having a number of a portable, wireless hand-held computing devices associated therewith, comprising the steps of:

retrieving retail history information associated with a previous use of said retail system by a customer from a customer profile stored in a card memory device of a smart card; and

operating one of said number of hand-held computing devices so as to perform a customer-specific retail function based on said retail history information.

2. The method of claim 1, wherein:

each of said number of hand-held computing devices includes a smart card interface device which is operable to (i) retrieve information from said card memory device of said smart card, and (ii) transfer information to said card memory device of said smart card, and

said retrieving step includes the step of retrieving said retail history information associated with said previous use of said retail system by said customer from said customer profile stored in said card memory device of said smart card when said smart card is inserted into said card interface device of said one of said number of hand-held computing devices.

3. The method of claim 1, wherein:

said retail system further includes a number of retail checkout terminals,

said retail history information associated with said previous use of said retail system by said customer includes purchase history information associated with a previous use of one of said number of retail checkout terminals by said customer,

said retrieving step includes the step of retrieving said purchase history information from said card memory device of said smart card, and

said operating step includes the step of operating said one of said number of hand-held computing devices so as to perform said customer-specific retail function based on said purchase history information.

4. The method of claim 1, wherein said step of operating said one of said number of hand-held computing devices so as to perform said customer-specific retail function includes the step of storing an electronic coupon in said card memory device of said smart card based on said retail history information.

5. The method of claim 1, further comprising the steps of:

retrieving an electronic shopping list from said card memory device of said smart card; and

generating a message with said hand-held computing device based on said electronic shopping list.

6. The method of claim 1, wherein said step of operating said one of said number of hand-held computing devices so as to perform said customer-specific retail function includes the step of generating a customer-specific advertisement message with said hand-held computing device based on said retail history information.

7. The method of claim 1, further comprising the step of retrieving demographic information associated with a customer from said customer profile stored in said card memory device of said smart card, wherein said operating step includes the step of operating said one of said number of hand-held computing devices so as to perform said customer-specific retail function based on both said retail history information and said demographic information.

8. A portable, wireless hand-held computing device for use in a retail system, comprising:

a smart card interface device which is operable to (i) retrieve information from a card memory device of a smart card, and (ii) transfer information to said card memory device of said smart card;

a processing unit electrically coupled to said smart card interface device; and

a unit memory device electrically coupled to said processing unit, wherein said unit memory device has stored therein a plurality of instructions which, when executed by said processing unit, causes said processing unit to;

(a) operate said smart card interface device so as to retrieve retail history information associated with a previous use of said retail system by a customer from a customer profile stored in a card memory device of a smart card when said smart card is inserted into said smart card interface device; and

(b) operate said hand-held computing device so as to perform a customer-specific retail function based on said retail history information.

9. The hand-held computing device of claim 8, wherein:

said retail history information associated with said previous use of said retail system by said customer includes purchase history information associated with a previous use of a retail checkout terminal of said retail system by said customer, and

said plurality of instructions, when executed by said processing unit, further causes said processing unit to (a) operate said smart card interface device so as to retrieve said purchase history information from said card memory device of said smart card, and (b) operate said handheld computing device so as to perform said customer-specific retail function based on said purchase history information.

10. The hand-held computing device of claim 8, wherein said plurality of instructions, when executed by said processing unit, further causes said processing unit to store an electronic coupon in said card memory device of said smart card based on said retail history information.

11. The hand-held computing device of claim 8, wherein said plurality of instructions, when executed by said processing unit, further causes said processing unit to (a) retrieve an electronic shopping list from said card memory device of said smart card, and (b) generate a message with said hand-held computing device based on said electronic shopping list.

12. The hand-held computing device of claim 8, wherein said plurality of instructions, when executed by said processing unit, further causes said processing unit to generate a customer-specific advertisement message with said hand-held computing device based on said retail history information.

13. The hand-held computing device of claim 8, wherein said plurality of instructions, when executed by said processing unit, further causes said processing unit to:

(a) retrieve demographic information associated with a customer from said customer profile stored in said card memory device of said smart card, and

(b) operate said hand-held computing device so as to perform said customer-specific retail function based on both said retail history information and said demographic information.

15. The retail system of claim 14, wherein said second smart card interface device is operable to update said customer profile based on use of said hand-held computing device by said customer when said smart card is inserted in said second smart card interface device.

16. The retail system of claim 14, wherein said hand-held computing device is further configured to store an electronic coupon in said card memory device of said smart card based on said retail history information.

17. The retail system of claim 14, wherein said hand-held computing device is further configured to (i) retrieve an electronic shopping list from said card memory device of said smart card, and (ii) generate a message with said hand-held computing device based on said electronic shopping list.

18. The retail system of claim 14, wherein said hand-held computing device is further configured to generate a customer-specific advertisement message based on said retail history information.

19. The retail system of claim 14, wherein:

said second smart card interface device is further operable to retrieve demographic information associated with said customer from said customer profile stored in said card memory device of said smart card, and

said hand-held computing device is further configured to perform said customer-specific retail function based on both said retail history information and said demographic information.

20. The retail system of claim 14, further comprising a security device, wherein:

said security device is configured to prevent removal of said handheld computing device from a predetermined area, and

said security device is further configured to allow removal of said smart card from said predetermined area.

14. A retail system, comprising:

a smart card for use by a customer, said smart card having a card memory device for maintaining a customer profile associated with said customer;

a retail checkout terminal which includes a first smart card interface device, said first smart card interface device is operable to update said customer profile based on use of said retail checkout terminal by said customer when said smart card is inserted in said first smart card interface device; and

a portable, wireless hand-held computing device which includes a second smart card interface device, said hand-held computing device being configured to perform a customer-specific retail function based on said customer profile when said smart card is inserted in said second smart card interface device.