Remote maintenance system and data processing system using electronic mail

• US 20020147806A1
• Filed: 04/02/2002
• Published: 10/10/2002
• Est. Priority Date: 04/06/2001
• Status: Abandoned Application

• Current Assignee: Yokogawa Electric Corporation
• Original Assignee: Yokogawa Electric Corporation
• Inventors: Hasegawa, Kiyoshi
• Application Number:
  US10/112,702
• Publication Number:
  US 20020147806A1
• Time in Patent Office: Days
• US Class Current: 709/223
• CPC Class Codes: H04L 41/026 using e-messaging for transporting management information, e.g. email, instant messaging or chat
• CPC Class Codes: H04L 41/08 Configuration management of networks or network elements address allocation H04L61/50
• CPC Class Codes: H04L 41/0813 characterised by the conditions triggering a change of settings
• CPC Class Codes: H04L 41/0869 Validating the configuration within one network element
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/18 Commands or executable codes

Abstract

The present invention provides a remote maintenance system that eliminates the need for reconfiguring the network environment.

In addition, the present invention is intended to solve the problem that the response of equipment becomes slower due to a delay in the timing for receiving emails when they arrive at higher frequencies since the interval of checking for arrival of any email addressed to the equipment itself is relatively long.

The remote maintenance system for remotely configuring and maintaining target equipment comprises the target equipment to be remotely maintained and a command unit for sending emails containing commands to the target equipment through the Internet, wherein the target equipment executes a command contained in an email, so that the target equipment is configured and maintained.

The remote maintenance system is designed so that when an email addressed to the target equipment arrives, the interval of checking for incoming emails is automatically shortened for a given period of time. In addition, if another email has arrived when the checking for incoming emails is performed at the shorter interval, the above-mentioned period of time is prolonged. As a result, it is possible to speed up the response of the target equipment and avoid imposing excess load on the mail server, or the like.

Claims

1. A remote maintenance system for remotely configuring and maintaining target equipment, comprising:

said target equipment to be remotely maintained; and

a command unit for sending an email containing a command to said target equipment through the Internet, wherein said target equipment executes said command contained in said email received by said target equipment, so that said target equipment is configured and maintained.

2. The remote maintenance system of claim 1, wherein said target equipment sends an email containing a response to said command unit through the Internet, as necessary.

3. The remote maintenance system of claim 1, wherein said command is written into the text or attached file of an email.

4. The remote maintenance system of claim 2, wherein said response is written into the text or attached file of an email.

5. The remote maintenance system of claim 3 or 4, wherein a password is written into the text or attached file of an email.

6. The remote maintenance system of claim 3 or 4, wherein the text or attached file of an email is encrypted before transmission.

7. The remote maintenance system of claim 3, wherein a plurality of commands, instead of said command, are written into the text or attached file of an email.

8. The remote maintenance system of claim 1 or 2, wherein said target equipment is a controller capable of sending and receiving emails.

9. The remote maintenance system of claim 1 or 2, wherein said target equipment is a measuring instrument capable of sending and receiving emails.

10. The remote maintenance system of claim 1 or 2, wherein said target equipment is a recorder capable of sending and receiving emails.

11. The remote maintenance system of claim 1 or 2, wherein said target equipment is office automation equipment capable of sending and receiving emails.

12. The remote maintenance system of claim 1 or 2, wherein said target equipment is control equipment capable of sending and receiving emails.

13. The remote maintenance system of claim 1, wherein said command unit is a computer capable of sending and receiving emails.

14. The remote maintenance system of claim 13, wherein when sending emails, said command unit uses such a protocol for receiving emails from a mail server as the Simple Mail Transfer Protocol (SMTP), Post Office Protocol (POP) and Internet Message Access Protocol (IMAP) of the session layer positioned above the transport layer.

15. The remote maintenance system of claim 1, wherein said command unit is a cellular phone capable of sending and receiving emails.

16. The remote maintenance system of claim 1, wherein said command unit is a PHS phone capable of sending and receiving emails.

17. The remote maintenance system of claim 1, wherein said command unit is a PDA capable of sending and receiving emails.

19. The email-based data processing system of claim 18, wherein once said data processing unit confirms the arrival of any email addressed to said data processing unit itself, the interval of checking said mail server for incoming emails is changed for a given period, to a first interval shorter than said specified interval.

20. The email-based data processing system of claim 18 or 19, wherein if said data processing unit detects the arrival of any email addressed to said data processing unit itself while checking said mail server for incoming emails at said first interval, the period during which incoming emails are checked for at said first interval is prolonged for a given period.

21. The email-based data processing system of claim 18, 19 or 20, wherein said data processing unit is a controller.

22. The email-based data processing system of claim 21, wherein said controller is capable of at least one function among writing and reading data using emails, reading, writing and modifying programs, reading logging information, and changing various data items and the operating mode.

23. The email-based data processing system of claim 18, 19 or 20, wherein said data processing unit is a monitoring system.

24. The email-based data processing system of claim 18, 19, 20, 21, 22 or 23, wherein said mail server is connected to the Internet.

25. The email-based data processing system of claim 24, wherein a firewall is located between said mail server and the Internet.

26. The email-based data processing system of claim 24 or 25, wherein emails are sent to said mail server from a cellular phone or PHS phone connected to the Internet.

18. An email-based data processing system, comprising:

a data processing unit; and

a mail server connected to said data processing unit, wherein said data processing unit performs checking for incoming emails at a specified interval by querying said mail server for arrival of any email addressed to said data processing unit itself.