Method and system for interactively negotiating an item price in a physical store while shopping

• US 20030004821A1
• Filed: 06/29/2001
• Published: 01/02/2003
• Est. Priority Date: 06/29/2001
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Dutta, Rabindranath, Banerjee, Dwip N.
• Application Number:
  US09/895,089
• Publication Number:
  US 20030004821A1
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0283 Price estimation or determination
• CPC Class Codes: G06Q 30/0623 Item investigation
• CPC Class Codes: G06Q 50/188 Electronic negotiation

Abstract

This invention provides a method and system to support dynamic pricing at a reasonable cost. In this context, dynamic pricing means there may be different prices for individual customers that want to purchase the same product. The price discounts in stores are typically for all customers or for a group or member customers. Stores usually do not have a practice of granting individualized pricing for particular items. However, for some products that may have slow sales, the store may be willing to consider a price by an individual customer that desires that product. This invention enables a store to tailor price discounts to an individual person.

Claims

1. A product purchasing method that enables a customer to interactively negotiate the purchase price of an item in a business location while the customer is in that location, the negotiations occurring over a wireless connection and comprising the steps of:

connecting to a merchant server in that physical location that contains information about the products for sell at that location;

choosing a product for which the customer desires to negotiate a purchase price;

negotiating a purchase price for the chosen product through dynamic interaction with the merchant offering the chosen product for sale; and

establishing a final purchase price for the chosen product.

2. The method as described in claim 1 wherein said negotiating step further comprises offering a purchase price for the chosen product to the merchant offering the product for sale and receiving a response to the purchase price offer from the merchant, said offering and receiving steps repeating until a final purchase price is established.

3. The method as described in claim 1 wherein said server connecting step is implemented using a Bluetooth communication protocol.

4. The method as described in claim 1 further comprising before said connecting step the step of verifying a customer'"'"'s privilege to connect to the merchant server.

5. The method as described in claim 1 further comprising the step of registering to use the merchant server in a product purchase price negotiation process.

6. The method as described in claim 1 further comprising after said choosing product step, the step of contacting the product database and retrieving information about the purchasing price history of the chosen product.

7. The method as described in claim 6 further comprising after said price establishment step, the steps of:

sending the established final purchasing price to a cashier server;

transacting the payment by the customer for the product; and

updating the product database to include the final purchase price for the product for this transaction.

8. The method as described in claim 1 wherein said negotiations occur by communicating over an instant messaging network that supports dynamic product price negotiations.

12. The method as described in claim 1 further comprising before said choosing step, the step of determining the services available for price negotiations.

10. The method as described in claim further comprising the steps of generating a response to the offer by the customer and submitting that response to the customer.

11. The method as described in claim 10 wherein said response generating step further comprises accessing the pricing history of the chosen product.

14. The computer program product as described in claim 13 wherein said server connecting instructions are implemented using a Bluetooth communication protocol.

15. The computer program product as described in claim 14 further comprising before said connecting instructions, instructions for verifying a customer'"'"'s privilege to connect to the merchant server.

16. The computer program product as described in claim 14 further comprising instructions for registering to use the merchant server in a product purchase price negotiation process.

17. The computer program product as described in claim 13 further comprising after said product choosing instructions, instructions for contacting the product database and retrieving information about the purchasing price history of the chosen product.

18. The computer program product as described in claim 17 further comprising after said price establishment instructions:

instructions for sending the established final purchasing price to a cashier server;

instructions for transacting the payment by the customer for the product; and

instructions for updating the product database to include the final purchase price for the product for this transaction.

20. The product purchasing system as described in claim 19 further comprising a bluetooth server that connects said wireless interface with said product purchasing manager, said bluetooth server containing a bluetooth protocol to facilitate communication between said wireless interface and said product purchasing manager.

21. The product purchasing system as described in claim 19 wherein said product purchasing manager comprises:

a product price database;

a cashier server; and

a negotiation database.

22. The product purchasing system as described in claim 19 wherein said product purchasing manager is a server.

23. The product purchasing system as described in claim 19 wherein said wireless interface is a personal digital assistant (PDA) device.

24. The product purchasing system as described in claim 19 wherein said wireless interface is a cellular telephone device.

26. The product purchasing system as described in claim 19 wherein said wireless interface is an instant messaging network.

13. A computer program product in a computer readable medium to enable a customer to interactively negotiate the purchase price of an item in a business location while the customer is in that location, the negotiations occurring over a wireless connection and comprising:

instructions for connecting to a merchant server in that physical location that contains information about the products for sell at that location;

instructions for choosing a product for which the customer desires to negotiate a purchase price;

instructions for negotiating a purchase price for the chosen product through dynamic interaction with the merchant offering the chosen product for sale; and

instructions for establishing a final purchase price for the chosen product.

19. A product purchasing system for a customer to interactively negotiate the purchase price of an item from a merchant in a business site while the customer is in that location comprising:

a product purchasing manager located at the business site, said purchasing manager being able to interface with a customer for the purpose of supplying information about a product to a customer;

a wireless interface between said product purchasing manager and a customer, said wireless interface being used by the customer to communicate with said product purchasing manager;

a communication protocol that enables communication between said product purchasing manager and the customer; and

a decision-making entity that negotiates a purchase price for product with the customer.

25. The product purchasing system as described in 19 wherein said decision-making entity comprises price negotiation logic.