Schemes employing mobile communications

• US 20030009374A1
• Filed: 05/04/2001
• Published: 01/09/2003
• Est. Priority Date: 05/04/2001
• Status: Abandoned Application

• Current Assignee: Justin Charles Moodie, Matthew Peter Travers
• Original Assignee: Justin Charles Moodie, Matthew Peter Travers
• Inventors: Travers, Matthew Peter, Moodie, Justin Charles
• Application Number:
  US09/848,262
• Publication Number:
  US 20030009374A1
• Time in Patent Office: Days
• US Class Current: 705/14
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0212 Chance discounts or incentives
• CPC Class Codes: G06Q 30/0213 Consumer transaction fees
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: H04M 2203/105 Financial transactions and auctions, e.g. bidding auctioneering devices in packet switching networks H04L12/1804
• CPC Class Codes: H04M 2203/1066 Game playing
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals

Abstract

In a customer reward scheme, a user who purchases a product or service is provided with a token code. The user enters a token code in a mobile terminal, which transmits the token code to a server. The server causes a value associated with the token code to be added to the user'"'"'s account. The user receives a message indicating the total value accumulated in the user'"'"'s account. If the accumulated value in the user'"'"'s account exceeds a predetermined threshold, the user receives a message containing a question. The user enters an answer to the question into the terminal. If the answer is correct, a bonus value is added to the customer account. The terminal automatically transmits a prestored terminal or user identity code. This identity code is used as an identifier to create and update the user'"'"'s account. Messages may be addressed to the user by means of the identity code. The messages may include a password which can be used during a subsequent registration process in which the user provides user details which are then associated with the user'"'"'s customer account and/or during a redemption process in which a value stored against the customer'"'"'s account is redeemed for a reward. In an alternative, competition application, a competition entry code is broadcast. Competition entrants enter the code into their mobile terminals and send it as a message to an address which accompanies the broadcast. A database of competition entrants is set up using unique identifiers which are sent by the mobile terminals. The received codes are first checked for validity before the unique identifiers are added to the database. One or more winners are selected at random from the database and a password is sent to the mobile terminal of each winner. The winners then log on to a website using their password to collect their prize.

Claims

1. In a reward scheme in which users accumulate points in respective user accounts, which points are redeemable for rewards, a method comprising:

a) receiving a voucher carrying a voucher code;

b) inputting the voucher code to a mobile terminal; and

c) transmitting the voucher code from the mobile terminal over a wireless network to a predetermined network address.

2. A method according to claim 1, wherein step c) includes transmitting an address of the mobile terminal on the wireless network to the predetermined network address.

3. A method according to claim 1, wherein the address of the mobile terminal is automatically transmitted with the voucher code.

4. A method according to claim 1, further including the step of:

d) receiving a message at the mobile terminal stating a value of the voucher.

5. A method according to claim 4, wherein step d) includes the step of receiving a message stating the number of points in the respective user'"'"'s account after addition of the value of the voucher.

6. A method according to claim 1, further including the step of:

e) receiving a message at the mobile terminal stating the number of points in the respective user'"'"'s account after addition of a value of the voucher.

7. A method according to claim 1, further including the step of:

e) receiving a message at the mobile terminal, the message including a question;

f) inputting an answer to the question at the mobile terminal; and

g) transmitting the answer to the predetermined network address or to another predetermined network address.

8. A method according to claim 7, further including the step of:

h) receiving a message at the mobile terminal indicating a number of points added to the respective user'"'"'s account in response to step g).

9. A method according to claim 7, further including the step of:

h) receiving a message at the mobile terminal stating that the answer transmitted at step g) was incorrect.

10. A method according to claim 1, further including the step of:

i) receiving a message at the mobile terminal, the message including a password;

j) submitting said password, together with personal data; and

k) receiving a reward.

11. A method according to claim 10, wherein in step j) said password and personal data are submitted electronically over a network.

12. A method according to claim 11, wherein step j) includes the steps of logging into a server over the network using said password, receiving from the server a request for said personal data, and submitting said personal data to the server in response to said request.

13. A method according to claim 10, wherein step k) includes receiving the reward at a location determined by the personal data submitted at step j).

19. A method according to claim 18, wherein step a) is performed over a first, wireless network and step b) is performed over a second network different from the first network.

20. A method according to claim 18, wherein the message includes a code entered by a user.

14. In a reward scheme in which users accumulate points in respective user accounts, which points are redeemable for rewards, a method comprising:

a) receiving a voucher carrying a voucher code;

b) inputting the voucher code to a mobile terminal; and

c) transmitting the voucher code from the mobile terminal over a wireless network to a predetermined network address, together with an address of the mobile terminal.

15. In a reward scheme in which users accumulate points in respective user accounts, which points are redeemable for rewards, a method comprising:

a) receiving a voucher carrying a voucher code;

b) inputting the voucher code to a mobile terminal;

c) transmitting the voucher code from the mobile terminal over a wireless network to a predetermined network address; and

d) receiving a message at the mobile terminal stating a value of the voucher.

16. In a reward scheme in which users accumulate points in respective user accounts, which points are redeemable for rewards, a method comprising:

a) receiving a voucher carrying a voucher code;

b) inputting the voucher code to a mobile terminal;

c) transmitting the voucher code from the mobile terminal over a wireless network to a predetermined network address;

d) receiving a message at the mobile terminal, the message including a question;

e) inputting an answer to the question at the mobile terminal; and

f) transmitting the answer to the predetermined network address or to another predetermined network address.

17. In a reward scheme in which users accumulate points in respective user accounts, which points are redeemable for rewards, a method comprising:

a) receiving a voucher carrying a voucher code;

b) inputting the voucher code to a mobile terminal;

c) transmitting the voucher code from the mobile terminal over a wireless network to a predetermined network address;

d) receiving a message at the mobile terminal, the message including a password;

e) submitting said password, together with personal data; and

f) receiving a reward.

18. A method of registering user details on a user database, comprising:

a) sending a message from a mobile terminal to a predetermined network address, the message including a unique identifier associated with the mobile terminal and/or the user of the mobile terminal, such that the unique identifier is entered on the user database; and

b) subsequently submitting the user details to the user database together with the unique identifier or a code related thereto.

21. In a competition scheme in which users enter a competition and at least one winner is selected from the entered users, a method comprising:

a) receiving a competition entry code;

b) inputting the competition entry code to a mobile terminal; and

c) transmitting the competition entry code from the mobile terminal over a wireless network to a predetermined network address.

22. A method according to claim 21, wherein step c) includes transmitting an address of the mobile terminal on the wireless network to the predetermined network address.

23. A method according to claim 21, wherein the address of the mobile terminal is automatically transmitted with the competition code.

24. A method according to claim 21, further including the step of receiving a message at the mobile terminal confirming entry to the competition.

25. A method according to claim 21, further including:

d) receiving a message at the mobile terminal, the message including a password;

e) submitting the password together with personal data; and

f) receiving a prize.

29. A method according to claim 28, wherein the identifying code is a mobile network address transmitted by said mobile terminal.

30. A method according to claim 29, wherein the identifying code is transmitted automatically by said mobile terminal.

31. A method according to claim 28, wherein step b) includes accessing a database of voucher codes, determining from said database whether the received voucher code is valid, and adding said points value only if the received voucher code is valid.

32. A method according to claim 28, including the further steps of:

c) determining whether the points value of the user account meets a predetermined criterion; and

, if the predetermined criterion is met;

d) sending a substantially unique password to the mobile terminal.

33. A method according to claim 32, wherein step d) includes storing said substantially unique password against a respective customer record in said database.

34. A method according to claim 28, including the further steps of:

c) determining whether the points value of the user account meets a predetermined criterion; and

, if the predetermined criterion is met;

d) sending a message to the mobile terminal, the message containing a question.

35. A method according to claim 34, including the further steps of:

e) receiving from the mobile terminal a message containing an answer to the question; and

, in response to said answer;

f) adding a further points value to the respective user'"'"'s account.

36. A method according to claim 35, wherein step f) includes the steps of determining whether the received answer meets a predetermined criterion, and if so, adding the further points value to the respective user'"'"'s account.

38. A method according to claim 37, wherein step d) includes initiating the issue of a reward to the user.

39. A method according to claim 38, wherein the account total of the user is debited by a predetermined amount.

40. A method according to claim 37, further including:

e) receiving an indication from the user as to whether a reward is claimed, and if a reward is claimed;

f) initiating the issue of the reward to the user and debiting the account total of the user by a predetermined amount.

41. A method according to claim 40, wherein the indication of step e) indicates which of a plurality of possible rewards is claimed, and the predetermined amount in step f) is dependent on which of the plurality of possible rewards is claimed.

26. In a competition scheme in which users enter a competition and at least one winner is selected from the entered users, a method comprising:

a) receiving a competition code;

b) inputting the competition code to a mobile terminal; and

c) transmitting the competition code from the mobile terminal over a wireless network to a predetermined network address, together with an address of the mobile terminal.

27. In a competition scheme in which users enter a competition and at least one winner is selected from the entered users, a method comprising:

a) receiving a competition code;

b) inputting the competition code to a mobile terminal;

c) transmitting the competition code from the mobile terminal over a wireless network to a predetermined network address;

d) receiving a message at the mobile terminal, the message including a password;

e) submitting said password, together with personal data; and

f) receiving a prize.

28. In a reward scheme in which users accumulate points in respective user accounts stored on a database, which points are redeemable for rewards, a method comprising:

a) receiving from a mobile terminal a message containing a voucher code and an identifying code; and

b) adding a points value derived from the voucher code to one of the user accounts selected according to the identifying code.

51. A computer program arranged to perform a method according to any one of claims 28 to 50 when executed by suitably arranged hardware.

52. A carrier carrying a computer program according to claim 51.

37. In a reward scheme in which users accumulate points in respective user accounts stored on a database, which points are redeemable for rewards, the database including for each user a password and identifying code, a method comprising:

a) receiving a password and identifying code from a user, the identifying code representing the network address of a mobile terminal associated with the user;

b) determining from the database whether the password and identifying code match an account record for the user;

c) receiving personal data from the user; and

, if the password and identifying code match the account record for the user;

d) storing the personal data against the account record for the user.

42. A method of registering user details on a user database, comprising:

a) receiving a message from a mobile terminal, the message including a unique identifier associated with the mobile terminal and/or the user of the mobile terminal;

b) entering the unique identifier on the user database;

c) subsequently receiving the user details together with the unique identifier or a code related thereto; and

d) entering the user details on the user database so as to be associated with the unique identifier.

43. A method according to claim 42, wherein step a) is performed over a first, wireless network and step b) is performed over a second network different from the first network.

44. A method according to claim 42, wherein the message includes a code entered by a user.

46. A method according to claim 45, wherein the unique identifier is an address of the mobile terminal on a wireless network.

47. A method according to claim 45, further including the step of transmitting a message to the mobile terminal confirming entry to the competition.

48. A method according to claim 46, further including:

d) selecting an entry from the database of competition entrants; and

e) transmitting a password to the address of the selected competition entrant.

49. A method according to claim 48, further including:

f) receiving said password;

g) receiving personal data of the selected competition entrant; and

h) issuing a prize to the selected competition entrant.

45. In a competition scheme in which users enter a competition and at least one winner is selected from the entered users, a method comprising:

a) receiving a competition entry code from a mobile terminal together with a unique identifier;

b) verifying the competition entry code; and

c) storing the unique identifier on a database of competition entrants.

50. In a competition scheme in which users enter a competition and at least one winner is selected from the entered users, a method comprising:

a) receiving a competition entry code from a mobile terminal together with an address of the mobile terminal on the wireless network;

b) verifying the competition entry code;

c) storing the unique identifier on a database of competition entrants;

d) selecting an entry from the database of competition entrants;

e) transmitting a password to the address of the selected competition entrant;

f) receiving said password;

g) receiving personal data of the selected competition entrant; and

h) issuing a prize to the selected competition entrant.

53. A carrier carrying a data structure consisting of a database of user reward points comprising user records, each user record recording a reward point total for that user and being indexed according to a mobile terminal address for that user.

54. A carrier carrying a data structure consisting of a database of competition entrants indexed according to a mobile terminal address for each entrant.

55. A reward system, comprising:

a) a plurality of mobile terminals;

b) a plurality of vouchers bearing respective unique voucher codes;

c) a user account database storing user account records for a plurality of users, the user account records including a total value for each user account;

d) a host server for receiving said voucher codes transmitted by said mobile terminals, identifying for each received voucher code the identity of the mobile terminal and/or user which transmitted the voucher code, and adding to the respective user account record a voucher value corresponding to the received voucher code; and

e) a facility for issuing rewards to the users when their respective total values meet a predetermined criterion.

56. A competition system, comprising:

a) a plurality of mobile terminals;

b) a broadcast competition code;

c) an entrant database storing records of competition entrants;

d) a host server for receiving said competition code transmitted by said mobile terminals, identifying the mobile terminal and/or user which transmitted the competition code, and adding to the entrant database an identifying code corresponding to that mobile terminal and/or user; and

e) a facility for issuing a prize to one or more selected competition entrant.