Monitoring and managing delivery of shipped items
First Claim
1. A computerized method to monitor and manage delivery of a package to a user comprising:
- receiving a redirection request for the package from the user after completion of an order for items to be included in the package, the redirection request specifying a package identifier for the package and a new delivery location; and
transmitting the package identifier and the new delivery location to an entity responsible for the package.
1 Assignment
0 Petitions
Accused Products
Abstract
A package to be shipped to a user is diverted to a new delivery location upon receipt of a redirection request for the package from the user. The redirection request specifies a package identifier for the package and the new delivery location, which are transmitted to the entity responsible for the package, such as a vendor or a distribution network. The redirection request may be received in response to a delivery notification that is transmitted to the user upon request or on a periodic basis. In another aspect, when the new delivery location is a secure delivery location, an authentication code to release the package from the secure delivery location is generated and associated with the package. The authentication code is transmitted to the user and also to the secure delivery location.
158 Citations
26 Claims
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1. A computerized method to monitor and manage delivery of a package to a user comprising:
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receiving a redirection request for the package from the user after completion of an order for items to be included in the package, the redirection request specifying a package identifier for the package and a new delivery location; and
transmitting the package identifier and the new delivery location to an entity responsible for the package. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A machine-readable medium having executable instructions to cause a machine to perform a method comprising:
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receiving a redirection request for a package from a user after completion of an order for an item to be included in the package, the redirection request specifying a package identifier for the package and a new delivery location; and
transmitting the package identifier and the new delivery location to an entity responsible for the package. - View Dependent Claims (15, 16, 17, 18, 19)
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20. A computer system comprising:
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a processing unit;
a memory coupled to the processing unit through a bus; and
a package delivery monitoring and management process executed from the memory by the processing unit to cause the processing unit to receive a redirection request for a package from a user after completion of an order for an item to be included in the package and to transmit a package identifier and a new delivery location specified in the redirection request to an entity responsible for the package. - View Dependent Claims (21, 22, 23, 24, 25)
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26. A package delivery monitoring and management system comprising:
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communication means to communicate between a plurality of users, vendors, and distribution networks;
functional means coupled to the communication means to provide delivery information for a package to a user, to associate a new delivery location with a package in response to a request from a user, and to associate an authentication code with a package that releases the package from a secure delivery location; and
storage means coupled to the function~al means to provide delivery information for packages.
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Specification