User interface for scheduling tasks
First Claim
1. A computer program product that when executed generates a graphical user interface on a display device for using a computer to schedule the performance of service actions, the graphical user interface comprising:
- a planning board display for scheduling information associated with a period of time, the scheduling information including;
resource identifiers, each resource identifier representing a resource and wherein at least one resource identifier represents a human resource and at least one resource identifier represents a reusable resource, and unavailability indications, each unavailability indication representing that a resource represented by one of the resource identifiers is not available to be scheduled for a portion of the period of time for which the scheduling information is being displayed; and
an alert display for messages associated with the scheduling information displayed using the planning board display wherein at least one message includes information associated with a constraint other than a resource constraint.
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Accused Products
Abstract
A computer program product, when it is executed, generates a graphical user interface on a display device. The graphical user interface enables a user of a computer to schedule the performance of service actions and includes a planning board display for scheduling information associated with a period of time and an alert display for messages. The planning board display includes resource identifiers representing a resource, in which at least one resource identifier represents a human resource and at least one resource identifier represents a reusable resource. The planning board display also includes unavailability indications showing when one of the resource identifiers is not available to be scheduled.
171 Citations
13 Claims
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1. A computer program product that when executed generates a graphical user interface on a display device for using a computer to schedule the performance of service actions, the graphical user interface comprising:
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a planning board display for scheduling information associated with a period of time, the scheduling information including;
resource identifiers, each resource identifier representing a resource and wherein at least one resource identifier represents a human resource and at least one resource identifier represents a reusable resource, and unavailability indications, each unavailability indication representing that a resource represented by one of the resource identifiers is not available to be scheduled for a portion of the period of time for which the scheduling information is being displayed; and
an alert display for messages associated with the scheduling information displayed using the planning board display wherein at least one message includes information associated with a constraint other than a resource constraint. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A computer program product that when executed generates a graphical user interface on a display device for using a computer to schedule the performance of service actions that involve activities at multiple locations, the graphical user interface comprising:
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a planning board display for scheduling information associated with a period of time, the scheduling information including;
resource identifiers, each resource identifier representing a human resource and wherein at least one resource identifier represents a field technician and at least one resource identifier represents a central workshop technician, and unavailability indications, each unavailability indication representing at least one of the resources represented by one of the resource identifiers is not available to be scheduled for a portion of the period of time for which the scheduling information is being displayed;
a task display for showing task identifiers, each task identifier representing a task for a service action to be performed at a specified location, wherein;
a first task identifier represents a first task item to be performed at a field location, a second task identifier represents a second task item to be performed at a central workshop location that is different from the field location, and the first and second task items are to be completed as part of a service action; and
an alert display for messages associated with the scheduling information displayed using the planning board display wherein at least one message includes information associated with a constraint other than a resource constraint, wherein the field technician is associated with the first task item and the central workshop technician is associated with the second task item. - View Dependent Claims (13)
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Specification