Providing computer presence information to an integrated presence system

• US 20040122901A1
• Filed: 12/20/2002
• Published: 06/24/2004
• Est. Priority Date: 12/20/2002
• Status: Abandoned Application

• Current Assignee: Nortel Networks Limited (Nortel Networks Corporation)
• Original Assignee: Nortel Networks Limited (Nortel Networks Corporation)
• Inventors: Sylvain, Dany
• Application Number:
  US10/325,144
• Publication Number:
  US 20040122901A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: H04L 51/043 using or handling presence information
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04L 9/40 Network security protocols
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
• CPC Class Codes: H04M 7/0036 where the data service is an information service
• CPC Class Codes: H04M 7/121 Details of network access arrangements or protocols
• CPC Class Codes: H04M 7/126 Interworking of session control protocols

Abstract

The present invention allows a traditional computer presence system to automatically provide state information to an integrated presence system. The integrated presence system will register as a user with the computer presence system. As such, the integrated presence system can be added to a buddy list of a user who is registered with the computer presence system. To configure the computer presence system to provide state information for the second user to the integrated presence system, the second user will add the integrated presence system to her buddy list, and as such, any state information kept by the computer presence system for the second user will be provided to the integrated presence system. The integrated presence system may take the state information and create presence information to send to subscribers to the integrated presence system.

Claims

1. A method for operating an integrated presence system to receive state information from a computer presence system comprising:

a) receiving a request to add an integrated presence system to a buddy list of a user associated with a first computer presence client;

b) sending authorization to add the integrated presence system to the buddy list;

c) receiving state information of the first computer presence client from a computer presence system; and

d) sending presence information based on the state information to an integrated presence system client, which subscribes to the integrated presence system to receive the presence information for the user.

2. The method of claim 1 further comprising creating the presence information based on the state information.

3. The method of claim 1 further comprising receiving additional state information from another device capable of providing the additional state information associated with the user and wherein the presence information is further based on the additional state information.

4. The method of claim 1 further comprising receiving additional state information from a plurality of devices capable of providing the additional state information associated with the user and wherein the presence information is further based on the additional state information.

5. The method of claim 1 further comprising subscribing the integrated presence system to the computer presence system as a second user.

6. The method of claim 1 wherein the computer presence system is an instant messaging system.

7. The method of claim 1 further comprising:

a) receiving first indicia from a source unaffiliated with the computer presence system;

b) receiving second indicia from the first computer presence client via the computer presence system; and

c) comparing the first and second indicia to authenticate the user and associate the source of the first indicia with first computer presence client, wherein the user must be authenticated to send the presence information.

8. The method of claim 7 further comprising sending a request for the second indicia to the first computer presence system client via the computer presence system.

9. The method of claim 7 wherein the source is an interactive voice response system capable of interacting with the user via a telephony device associated with the user and the first indicia includes user information provided by the user during a voice session with the interactive voice response system via the telephony device.

10. The method of claim 9 wherein the second indicia includes the user information provided by the user via the first computer presence client.

11. The method of claim 10 wherein first and second indicia include a directory number associated with the telephony device

12. The method of claim 11 wherein the user information includes a password provided by the user.

13. An integrated presence system capable of receiving state information from a computer presence system comprising:

a) an interface; and

b) a control system associated with the interface and adapted to;

i) receive a request to add an integrated presence system to a buddy list of a user associated with a first computer presence client;

ii) send authorization to add the integrated presence system to the buddy list;

iii) receive state information of the first computer presence client from a computer presence system; and

iv) send presence information based on the state information to an integrated presence system client, which subscribes to the integrated presence system to receive the presence information for the user.

14. The integrated presence system of claim 13 wherein the control system is further adapted to create the presence information based on the state information.

15. The integrated presence system of claim 13 wherein the control system is further adapted to receive additional state information from another device capable of providing the additional state information associated with the user and wherein the presence information is further based on the additional state information.

16. The integrated presence system of claim 13 wherein the control system is further adapted to receive additional state information from a plurality of devices capable of providing the additional state information associated with the user and wherein the presence information is further based on the additional state information.

17. The integrated presence system of claim 13 wherein the control system is further adapted to subscribe the integrated presence system to the computer presence system as a second user.

18. The integrated presence system of claim 13 wherein the computer presence system is an instant messaging system.

19. The integrated presence system of claim 13 wherein the control system is further adapted to:

a) receive first indicia from a source unaffiliated with the computer presence system;

b) receive second indicia from the first computer presence client via the computer presence system; and

c) compare the first and second indicia to authenticate the user and associate the source of the first indicia with the first computer presence client, wherein the user must be authenticated to send the presence information.

20. The integrated presence system of claim 19 wherein the control system is further adapted to send a request for the second indicia to the first computer presence system client via the computer presence system.

21. The integrated presence system of claim 19 wherein the source is an interactive voice response system capable of interacting with the user via a telephony device associated with the user and the first indicia includes user information provided by the user during a voice session with the interactive voice response system via the telephony device.

22. The integrated presence system of claim 21 wherein the second indicia includes the user information provided by the user via the first computer presence client.

23. The integrated presence system of claim 22 wherein first and second indicia include a directory number associated with the telephony device

24. The integrated presence system of claim 23 wherein the user information includes a password provided by the user.

25. A computer readable media having software to allow an integrated presence system to receive state information from a computer presence system, the software comprising instructions for a computer to:

a) receive a request to add an integrated presence system to a buddy list of a user associated with a first computer presence client;

b) send authorization to add the integrated presence system to the buddy list;

c) receive state information of the first computer presence client from the computer presence system; and

d) send presence information based on the state information to an integrated presence system client, which subscribes to the integrated presence system to receive the presence information for the user.

26. An integrated presence system capable of receiving state information from a computer presence system comprising:

a) an interface; and

b) a control system associated with the interface and adapted to interact with a computer presence system in a manner emulating a buddy subscribing to the computer presence system and allowing a user to add the integrated presence system to a buddy list of the user, such that the integrated presence system will receive state information provided by the computer presence system.