Method and apparatus for managing storage unit rental information

• US 20040186787A1
• Filed: 03/21/2003
• Published: 09/23/2004
• Est. Priority Date: 03/21/2003
• Status: Abandoned Application

• Current Assignee: Extra Space Storage Incorporated
• Original Assignee: Extra Space Storage Incorporated
• Inventors: Brown, Buck, Mike, Kenney, Joel, Keaton, Dave, Schrimsher, Don, Wilson, Phil, Rogers, Michael, Haugh
• Application Number:
  US10/393,778
• Publication Number:
  US 20040186787A1
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 40/12 Accounting

Abstract

Methods and apparatus are provided for managing information relating to rental of storage units. A central data processing system maintains a database. A respective facility computer is located at each of a plurality of storage unit rental facilities. The facility computers are configured to engage in data communication with the central data processing system. The rental facilities each include a plurality of storage units. The facility computers upload to the central data processing system rental transaction data related to rentals of the storage units. The rental transaction data is stored in the database.

Claims

1. A system comprising:

a central data processing system in which a database is maintained; and

a plurality of facility computers each located at a respective rental facility and configured to engage in data communication with the central data processing system, the rental facilities each including a plurality of storage units that are rented or available for rental to customers;

the facility computers being programmed to upload rental transaction data to the central data processing system on a daily basis, the rental transaction data being related to rentals of the storage units, the rental transaction data being stored in the database.

2. The system of claim 1, wherein the facility computers are programmed to upload the rental transaction data to the central data processing system on a real-time basis.

3. The system of claim 1, wherein rental transaction data stored in the database corresponds to a period of at least one year prior to a current time.

4. The system of claim 3, wherein rental transaction data stored in the database corresponds to a period of at least two years prior to a current time.

5. The system of claim 1, wherein rental transaction data stored in the database corresponds to a period of at least three years prior to a current time.

6. The system of claim 1, wherein the rental transaction data includes demographic information related to customers who rented the storage units.

7. The system of claim 6, wherein the rental transaction data includes data indicative of the customers'"'"' reasons for renting the storage units.

8. The system of claim 1, wherein the rental transaction data includes data indicative of customers'"'"' reasons for renting the storage units

9. The system of claim 1, wherein the central data processing system stores data indicative of rental transactions that could not be completed due to a lack of available storage units of a particular type.

10. The system of claim 1, wherein the plurality of facility computers includes at least 100 facility computers.

11. The system of claim 1, wherein the central data processing system is located remotely from the rental facilities.

12. The system of claim 1, further comprising:

a data network interconnecting the central data processing system and the facility computers, the network including at least one of digital subscriber lines and Frame Relay network connections.

13. The system of claim 1, wherein the database stores information indicative of characteristics of each storage unit of each of the rental facilities.

14. The system of claim 13, wherein the database stores information indicative of a size, a location and a climate control characteristic of each storage unit of each of the rental facilities.

15. A method comprising:

collecting rental transaction data at each of a plurality of rental facilities, the rental facilities each including a plurality of storage units that are rented or available for rental to customers, the rental transaction data related to rentals of the storage units; and

uploading the collected rental transaction data to a central data processing system on a daily basis.

16. The method of claim 15, wherein the uploading includes uploading the collected rental transaction data to the central data processing system on a real-time basis.

17. The method of claim 15, further comprising:

storing the uploaded rental transaction data for a period of at least one year prior to a current time.

18. The method of claim 17, further comprising:

storing the uploaded rental transaction data for a period of at least two years prior to a current time.

19. The method of claim 18, further comprising:

storing the uploaded rental transaction data for a period of at least three years prior to a current time.

20. The method of claim 15, wherein the rental transaction data includes demographic information related to customers who rented the storage units.

21. The method of claim 20, wherein the rental transaction data includes data indicative of the customers'"'"' reasons for renting the storage units.

22. The method of claim 15, wherein the rental transaction data includes data indicative of customers'"'"' reasons for renting the storage units.

23. The method of claim 15, further comprising:

storing data indicative of rental transactions that could not be completed due to a lack of available storage units of a particular type.

24. The method of claim 23, wherein the data indicative of transactions that could not be completed is stored in the central data processing system.

25. The method of claim 15, wherein the plurality of rental facilities includes at least 100 rental facilities.

26. The method of claim 15, wherein the uploading includes transmitting the collected rental transaction data via satellite up-links.