Workflow management apparatus and method

• US 20050015711A1
• Filed: 07/14/2004
• Published: 01/20/2005
• Est. Priority Date: 07/16/2003
• Status: Abandoned Application

• Current Assignee: Ricoh Company Limited
• Original Assignee: Ricoh Company Limited
• Inventors: Yamamoto, Kensaku, Kanasaki, Katsumi, Imago, Satosi
• Application Number:
  US10/890,105
• Publication Number:
  US 20050015711A1
• Time in Patent Office: Days
• US Class Current: 715/255
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

A workflow management apparatus for managing one or more document-related workflows is disclosed. In the workflow management apparatus, the document-related workflows are managed by an object-oriented model that includes a process instance class defining one of the document-related workflows, an activity instance class defining one of steps of the document-related workflows, and a form instance class defining one of user interfaces employed in executing the steps of the document-related workflows.

Claims

1. A workflow management apparatus for managing one or more document-related workflows, wherein the document-related workflows are managed by an object-oriented model,

the object-oriented model including:

a process instance class defining one of the document-related workflows;

an activity instance class defining one of steps of the document-related workflows; and

a form instance class defining one of user interfaces employed in executing the steps of the document-related workflows.

2. The workflow management apparatus as claimed in claim 1, wherein multiplicity between the process instance class and the form instance class is greater than or equal to 1:

1 in the object-oriented model.

3. The workflow management apparatus as claimed in claim 1, wherein multiplicity between the process instance class and the activity instance class is greater than or equal to 1:

1 in the object-oriented model.

4. The workflow management apparatus as claimed in claim 1, wherein the object-oriented model further includes a process template class defining a template of the document-related workflows.

5. The workflow management apparatus as claimed in claim 4, further comprising:

a process management part configured to manage the document-related workflows, the process management part being configured to cause one of the document-related workflows to be the template of the document-related workflows in response to a request.

6. The workflow management apparatus as claimed in claim 1, wherein the object-oriented model further includes an activity template class defining a template of the steps of the document-related workflows.

7. The workflow management apparatus as claimed in claim 6, further comprising:

a process management part configured to manage the document-related workflows, the process management part being configured to cause one of the steps of the document-related workflows to be the template of the steps of the document-related workflows in response to a request.

8. The workflow management apparatus as claimed in claim 1, wherein the object-oriented model further includes a form template class defining a template of the user interfaces employed in executing the steps of the document-related workflows.

9. The workflow management apparatus as claimed in claim 8, further comprising:

a process management part configured to manage the document-related workflows, the process management part being configured to cause one of the user interfaces employed in executing the steps of the document-related workflows to be the template of the user interfaces in response to a request.

10. The workflow management apparatus as claimed in claim 1, wherein the object-oriented model further includes a work item class defining one or more of the steps of the document-related workflows, the one or more of the steps of the document-related workflows being to be executed by a participant in the document-related workflows at a predetermined point.

11. The workflow management apparatus as claimed in claim 1, wherein the object-oriented model further includes a work list class defining a list of one or more of the steps of the document-related workflows, the one or more of the steps of the document-related workflows being to be executed by a participant in the document-related workflows at a predetermined point.

12. The workflow management apparatus as claimed in claim 1, wherein the object-oriented model further includes a document instance class defining one of documents to which the document-related workflows are related.

13. The workflow management apparatus as claimed in claim 1, wherein the object-oriented model further includes a document template class defining a template of documents to which the document-related workflows are related.

14. The workflow management apparatus as claimed in claim 13, further comprising:

a process management part configured to manage the document-related workflows, the process management part being configured to cause one of the documents to be the template of the documents in response to a request.

15. The workflow management apparatus as claimed in claim 1, further comprising:

a process management part configured to manage the document-related workflows, the process management part being configured to select one of templates of the user interfaces employed in executing the steps of the document-related workflows in response to a request from a terminal of a participant in the document-related workflows.

16. The workflow management apparatus as claimed in claim 15, wherein the process management part selects the one of the templates of the user interfaces based on at least one of an execution environment of the terminal of the participant and an attribute of the participant.

17. A method of managing one or more document-related workflows, comprising the steps of:

(a) selecting a template of a user interface in response to a request from a terminal of a participant in the document-related workflows, the user interface being employed when the participant executes one of steps of the document-related workflows; and

(b) transmitting the template of the user interface selected in said step (a) to the terminal of the participant.

18. The method as claimed in claim 17, wherein said step (a) selects the template of the user interface based on at least one of an execution environment of the terminal of the participant and an attribute of the participant.

19. The method as claimed in claim 17, further comprising the step of (c) registering one of the document-related workflows as a template of the document-related workflows in response to a request from the terminal of the participant.

20. The method as claimed in claim 17, further comprising the step of (c) registering one of the steps of the document-related workflows as a template of the steps of the document-related workflows in response to a request from the terminal of the participant.

21. The method as claimed in claim 17, further comprising the step of (c) registering one of user interfaces employed in executing the steps of the document-related workflows as a template of the user interfaces in response to a request from the terminal of the participant.

22. The method as claimed in claim 17, further comprising the step of (c) registering one of documents to which the document-related workflows are related as a template of the documents in response to a request from the terminal of the participant.

23. A computer-readable recording medium storing a program for causing a computer to execute a method of managing one or more document-related workflows, the method comprising the steps of:

(a) selecting a template of a user interface in response to a request from a terminal of a participant in the document-related workflows, the user interface being employed when the participant executes one of steps of the document-related workflows; and

(b) transmitting the template of the user interface selected in said step (a) to the terminal of the participant.