A Simplified Second Generation Enhanced Emergency Communications System SSGE-911

• US 20050090225A1
• Filed: 11/16/2004
• Published: 04/28/2005
• Est. Priority Date: 11/16/2004
• Status: Abandoned Application

• Current Assignee: OM2 Technology Incorporated
• Original Assignee: OM2 Technology Incorporated
• Inventors: Muehleisen, Scott Thomas, Muehleisen, Thomas Carl
• Application Number:
  US10/904,557
• Publication Number:
  US 20050090225A1
• Time in Patent Office: Days
• US Class Current: 455/404.1
• CPC Class Codes: H04M 11/045 using recorded signals, e.g. speech

Abstract

The present invention provides a standard network system, method and apparatus for processing and routing an emergency request or call (911) and its associated location information, including GPS location information where available, from a traditional telephone device, a wireless device (Cell telephone) or voice over IP (VoIP) device. When an emergency call is detected by a Communications Service Provider (CSP) such as a Telephone Company, VOIP Service provider, Wireless Service Provider, or Originating Caller, the calling party'"'"'s telephone number or identifying network address is forwarded to the CSP'"'"'s Service Location Identification System (SLIS) located with and connected to the CSP'"'"'s communications network. The SLIS will receive from the CSP'"'"'s network call processing or switching system, the caller'"'"'s telephone number (ANI) or identifying network address (INA) such as an IP address, MAC address, SIP address, or any such unique identifier of a caller. This number or address is used as the primary search key into the SLIS database where the CSP has previously stored an address location record describing the physical location of the caller associated with the ANI, INA, or network element through which a call is processed that identifies the nearest network device to the caller. Once the SLS has retrieved the caller'"'"'s nearest location information from its database the caller'"'"'s voice and that location data, which may include Name, Address, Geographic Coordinates or any other type of location information available, is formatted into XML or the current data exchange mechanism and sent over a network connection to an Emergency Services Responding Service Provider (ESRP). This network may be a private or public IP, SS7 or any other type of network capable of conveying the ANI, INA and the associated location information to a Service Location Receiving System (SLRS) located with and connected to a county or city PSAP or some other type of ESRP.

Claims

1. A method for initiating an emergency communication request between a Communications Service Provider, conventional telephone service, wireless cellular service, VoIP, systems capable of communicating global positioning data using the Global Positioning Systems capability, or similar type communications service, using dedicated data, Internet Protocol, SS7 or any other communications network medium capable of simultaneous communication of a caller'"'"'s voice and location information, and Emergency Services Responding Service Provider, PSAP or other common point for coordinating a response to an emergency communication.

2. The method comprising the steps of:

receiving an emergency call from a Communications Service Provider'"'"'s network switching element or device connected to a Service Location Identification System, passing a unique identifying key such as telephone number, IP address, MAC address, SIP address, or other unique identifier to the Service Location Identification System, steps of associating the unique identifying key with previously stored customer location information or real time GPS location information, steps of transmitting the unique identifying key along with its location information and callers two way voice communication to a Service Location Receiving System associated with an Emergency Services Responding Service Provider, PSAP or other common response point associated with the caller'"'"'s location information or current geographic coordinates for the purpose of coordinating a response to an emergency situation or communication. The steps by which the Service Location Receiving System interfaces to or acts as an Emergency Responding Service Provider'"'"'s PSAP system or other telecommunications system and associated information display system.

3. The method of creating, maintaining and direct distribution of Master Street Address Guide records for physical address validation direct to each Communications Service Provider associated with the Emergency Services Responding Service Provider, PSAP or other common response point.

4. The method of identifying and directly communicating a No Record Found event directly to the Communications Service Provider from which an emergency call or communication has been received.

5. The method of identifying and directly communicating an address or location information error event directly to the Communications Service Provider from which an emergency call or communication has been received.

6. The method of receiving Customer Service Order transactions into a Communications Service Provider'"'"'s Service Location Identification System, validating and storing individual Customer Service Order location information along with it'"'"'s unique key in the Service Provider'"'"'s Service Location Identification System database.

7. The method of receiving the unique key, during an emergency situation, communication or call, into the Communications Service Provider'"'"'s Service Location Identification System, querying that systems database for an associated customer location information record and sending that record to the associated Service Location Receiving System.

8. The method of identifying and connecting to the assigned Emergency Services Responding Service Provider, PSAP or other common response point by way of the dedicated data, Internet Protocol, SS7 or any other communications network medium.

9. The method of simultaneously transmitting or pushing an emergency caller'"'"'s voice, unique key and location information directly from the Communications Service Provider'"'"'s Service Location Identification System to the Emergency Services Responding Service Provider'"'"'s Service Location Receiving System.

10. The method for a Communications Service Provider to accurately simulate an emergency call through the Service Location Identification System for the purpose of verifying the location information and routing without interfering with the Emergency Services Provider.

11. The method of supporting changes in the Call Originator'"'"'s location in real-time through the Service Location Identification System.