Interactive communication device
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Accused Products
Abstract
A server system (1) is connected to a number of remote displays (5-7) for messages for broadcasting by a communication network (8). The audiovisual messages (4) received from the server system (1) are made perceptible for the clients (2, 3). The clients can send coded instruction signals (16) to a first access device (5a-7a), located near a display (5-7), by portable client badges (14, 15), which are transmitted to the server system (1) which then establishes a back-up communication (18) with the client (2), for example, through a portable telephone. The client can thus simply establish communication and, when the server system (1) has information specifically concerning the above, the information need not be transmitted over the network.
12 Citations
36 Claims
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1-18. -18. (canceled)
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19. An interactive communication device comprising:
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at least one server system, said server system having storage means containing an area for information relating to a plurality of customers, a means placed at a distance from the server system for displaying broadcast audiovisual messages, a communication network between the server system and the display means, at least one first access means placed in or near a display means with which it is associated, at least one mobile customer badge assigned to a customer and adapted, in response to a specific action of the customer, to enter into the first access means an instruction signal coming from the customer, wherein;
the area for information relating to a plurality of customers contains additional data necessary for following up customer instructions, the storage means contain an area for broadcast audiovisual messages, the storage means contain an interactive communication program, the interactive communication device comprises a plurality of means for displaying individual broadcast messages, the communication network is adapted to transmit broadcast audiovisual messages chosen by the program from the server system to the display means, the instruction signal is a coded instruction signal containing a customer identification code and an instruction chosen by the customer from a plurality of possible instructions, and the first access means transmits to the server system via the communication network an instruction message that contains the instruction chosen by the customer, the customer identification code and an identifier of the display means. - View Dependent Claims (20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36)
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Specification