System, method and computer program product for interactive voice notification
First Claim
1. A method for notifying a user of an event comprising the steps of:
- receiving user input on notification criteria;
listening for an event;
detecting said event;
calling the user by telephone when said detected event matches said notification criteria;
requesting a user response indicating a live person answered said telephone;
receiving said user response indicating the live person answered said telephone; and
providing the user with information about said event.
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Accused Products
Abstract
An exemplary embodiment of a system, method and computer program product for interactive voice notification is disclosed. The method for notifying a user of an event can include the steps of: receiving user input on notification criteria; listening for an event; detecting the event; calling the user by telephone when the detected event matches the notification criteria; requesting a user response indicating a live person answered the telephone; receiving the user response indicating the live person answered the telephone; and providing the user with information about the event. In one embodiment, the method can further include: requesting a user authentication; determining if the user authentication is valid; and not providing the user with the information about the even if the authentication is not valid. In another exemplary embodiment, the method can further include: storing the detected event in a database; and querying the database for events matching the notification criteria.
52 Citations
18 Claims
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1. A method for notifying a user of an event comprising the steps of:
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receiving user input on notification criteria;
listening for an event;
detecting said event;
calling the user by telephone when said detected event matches said notification criteria;
requesting a user response indicating a live person answered said telephone;
receiving said user response indicating the live person answered said telephone; and
providing the user with information about said event. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A voice services system comprising:
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a voice services platform comprising;
a content management system; and
an email-by-phone system coupled to said content management system having an application programming interface for programming said email-by-phone system;
a text-to-speech system for synthesizing speech from text coupled to said voice services platform; and
a notifier coupled to said voice services platform. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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Specification