Method and apparatus for shared line FMFM sub-mailbox determination, dynamic out dialing and call path duplication in a telephone system

• US 20060062358A1
• Filed: 09/23/2004
• Published: 03/23/2006
• Est. Priority Date: 09/23/2004
• Status: Abandoned Application

• Current Assignee: AT&T Knowledge Ventures, L.P. (AT&T, Inc.)
• Original Assignee: Sbc Knowledge Ventures, L.P.
• Inventors: Pearson, Larry B., Miller, James Thomas, Mueller, Stephen Mark, Doherty, James M., Brandt, Jeffrey Lewis
• Application Number:
  US10/948,424
• Publication Number:
  US 20060062358A1
• Time in Patent Office: Days
• US Class Current: 379/88.200
• CPC Class Codes: H04M 3/46 Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308

Abstract

The present invention provides a method and apparatus for a shared line Find-Me-Follow-Me (FMFM) voicemail application. Each person sharing a telephone number is provided a sub mailbox with FMFM contact numbers individually configured for each user sub mailbox. The invention further provides a method and apparatus for dynamic out dial determination that removes numbers from the FMFM contact number list that match numbers in the inbound call path to avoid looping. The present invention further provides a method and apparatus for FMFM call path duplication of the inbound call path onto the out dial call information to provide caller identification for the original calling party after the call is forwarded or processed using FMFM.

Claims

1. A method for providing a follow-me-find-me (FMFM) telephone service in response to an inbound call according to FMFM settings associated with a sub mailbox, comprising:

assigning a plurality of sub mailboxes to a subscriber telephone number, at least one sub mailbox in said plurality of sub mailboxes containing at least one FMFM setting;

receiving an inbound call from a calling party including a called party telephone number matching the subscriber telephone number;

selecting the at least one sub mail box for processing the inbound call; and

providing the FMFM telephone service in accordance with the at least one FMFM setting contained in the selected at least one sub mailbox.

2. The method of claim 1, wherein the at least one FMFM setting comprises at least one contact number, the method further comprising:

calling the at least one contact number.

3. The method of claim 2, further comprising:

receiving a calling number associated with the inbound call; and

skipping the at least one contact number if the at least one contact number is the same number as the calling number associated with the inbound call.

4. The method of claim 2, further comprising:

receiving a redirecting number associated with the inbound call; and

skipping the at least one contact number if the at least one contact number is the same number as the redirecting number associated with the inbound call.

5. The method of claim 1, wherein the at least one FMFM setting comprises a list of contact numbers, the method further comprising:

calling contact numbers in the list of contact numbers until reaching the end of the list or a called contact number is answered.

6. The method of claim 5, further comprising:

skipping any contact number in the list of contact numbers that has already been called.

7. The method of claim 1, further comprising:

receiving a calling number associated with the inbound call at a subscriber telephone;

inserting the calling number associated with the inbound call as a calling number in a call information associated with calling the contact number; and

calling the contact number with the call information associated with the contact number.

8. The method of claim 2, further comprising:

bridging the inbound call and the call to the contact number in a voice over Internet protocol telephone system.

9. The method of claim 2, further comprising:

bridging the inbound call and the call to the contact number in a public switched telephone network.

10. A method for providing call path duplication for forwarding an inbound call to a call forwarding number in a telephone system comprising:

receiving the inbound call from a calling party including a calling party number associated with the inbound call;

inserting the calling number associated with the inbound call as a calling number in a call information associated with the call; and

providing call path duplication by forwarding the call information to the call forwarding number.

11. The method of claim 10, further comprising:

forwarding the inbound call to the call forwarding number.

12. A method for providing a call forwarding telephone service to a subscriber in response to an inbound call comprising:

receiving a call information associated with the inbound call comprising at least a calling party number and a called party number, the called party number associated with the subscriber;

retrieving at least one contact number from a database associated with the subscriber;

determining if the at least one contact number is the same number as the calling party number;

skipping the at least one contact number if the at least one contact number is the same number as the calling party number; and

calling the contact number if the at least one contact number is not the same number as the calling party number.

13. A method for providing a call forwarding telephone service to a subscriber in response to an inbound call comprising:

receiving a call information associated with the inbound call comprising at least a calling party number and a called party number, the called party number associated with the subscriber;

retrieving at least one contact number from a database associated with the subscriber;

determining if the at least one contact number is the same number as the redirecting number;

skipping the at least one contact number if the at least one contact number is the same number as the redirecting number; and

calling the contact number if the at least one contact number is not the same number as the redirecting number.

14. A telecommunications system for forwarding an inbound call associated with a subscriber to a contact number comprising:

a database for storing a plurality of sub mailboxes associated with the subscriber, at least one of the sub mailboxes containing the contact number;

a first switch for receiving the inbound call associated with the subscriber;

a server for retrieving the contact number from the at least one sub mailbox; and

a second switch for forwarding the inbound call to the contact number from the at least one sub mailbox.

15. The system of claim 14, further comprising:

a component for skipping the contact number if the contact number is a calling number or redirecting number in the inbound call.

16. The system of claim 14, further comprising:

a component for inserting a calling number associated with the inbound call into a calling information as a calling number associated with the call forwarded to the contact number.

17. A telecommunications system for forwarding an inbound call associated with a subscriber to a contact number comprising:

a database storing a contact number associated with the subscriber;

a switch for receiving the inbound call associated with the subscriber and an inbound call information associated with the inbound call comprising at least a called number, and at least one of a calling number and a redirecting number, the called number associated with the subscriber;

a server for retrieving the contact number from the database; and

a switch for calling the contact number if the contact number is not a calling number or a redirecting number in the inbound call information.

18. The system of claim 17, further comprising:

a component for inserting a calling number associated with the inbound call into a calling information as a calling number associated with the call forwarded to the contact number.

19. A telecommunications system for forwarding an inbound call associated with a subscriber to a call forwarding telephone number comprising:

a switch for receiving the inbound call and a call information associated with the inbound call, the call information associated with the inbound call comprising at least a calling number for the inbound call;

a call information for an outbound call comprising at least a calling number associated with the outbound call;

an insertion component for inserting the calling number associated with the inbound call as the calling number in the call information associated with the outbound call; and

a switch for calling the call forwarding number with the outbound call information.

20. The system of claim 19, further comprising:

a component for skipping the outbound call if the call forwarding number is a calling number or redirecting number in the inbound call.

21. A computer readable medium containing instructions that when executed by a computer perform a method for providing a follow-me-find-me (FMFM) telephone service in response to an inbound call according to FMFM settings associated with a sub mailbox, comprising:

assigning a plurality of sub mailboxes to a subscriber telephone number, at least one sub mailbox in said plurality of sub mailboxes, containing at least one FMFM setting;

receiving an inbound call from a calling party including a called party telephone number matching the subscriber telephone number;

selecting the at least one sub mail box for processing the inbound call; and

providing the FMFM telephone service in accordance with the at least one FMFM setting contained in the selected at least one sub mailbox.

22. The medium of claim 21, wherein the at least one FMFM setting comprises at least one contact number, the method further comprising:

calling the at least one contact number.

23. A computer readable medium containing instructions that when executed by a computer perform a method for providing a call forwarding telephone service to a subscriber in response to an inbound call comprising:

receiving information associated with the inbound call said information comprising at least a calling party number and a called party number, the called party number associated with the subscriber;

retrieving at least one contact number from a database associated with subscriber;

determining if the at least one contact number is the same number as the calling party number;

skipping the at least one contact number if the at least one contact number is the same number as the calling party number; and

calling the contact number if the at least one contact number is not the same number as the calling party number.

24. A computer readable medium containing instructions that when executed by a computer performs a method for providing a call forwarding telephone service to a subscriber in response to an inbound call comprising:

receiving a call information associated with the inbound call comprising at least a redirecting number;

retrieving at least one contact number from a database associated with the subscriber;

determining if the at least one contact number is the same number as the redirecting number;

skipping the at least one contact number if the at least one contact number is the same number as the redirecting number; and

calling the contact number if the at least one contact number is not the same number as the redirecting number.