Providing assistance
First Claim
Patent Images
1. A method comprising:
- (a) receiving a signal corresponding to a selected portion of a manual related to an aspect of an electronic device; and
(b) providing an assistance correlating to the selected portion of the manual through a user interface of the electronic device different from the manual.
4 Assignments
0 Petitions
Accused Products
Abstract
Methods, devices, and systems that receive a signal corresponding to a selected portion of a manual related to an aspect of an electronic device, and provide an assistance correlating to the selected portion of the manual through a user interface of the electronic device different from the manual.
117 Citations
88 Claims
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1. A method comprising:
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(a) receiving a signal corresponding to a selected portion of a manual related to an aspect of an electronic device; and
(b) providing an assistance correlating to the selected portion of the manual through a user interface of the electronic device different from the manual. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A method comprising:
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(a) receiving a signal corresponding to a selected portion of a manual related to an item having an electronic device; and
(b) providing an assistance correlating to the selected portion of the manual through a user interface associated with the electronic device and different from the manual.
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21. A method comprising:
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(a) receiving a signal corresponding to a selected portion of a manual related to an item; and
(b) providing an assistance correlating with the selected portion of the manual through a user interface of an electronic device associated with item. - View Dependent Claims (22, 23)
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24. A system comprising:
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(a) an electronic device having an electronic device user interface and including a computing device having a storage media;
(b) a manual having a manual user interface and including a content related to the electronic device, and being operable to;
(i) receive a user-selection to a portion of the manual related to an aspect of the electronic device through the manual user interface; and
(ii) generate a signal corresponding to the user-selected portion of the manual; and
(c) an electronic device assistance manager which includes instructions, that when implemented in a computing device cause the computing device to;
(i) receive the signal corresponding to a user-selected portion of the manual; and
(ii) provide an assistance correlating to the user-selected portion of the manual through the electronic device user interface. - View Dependent Claims (25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46)
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47. A system comprising:
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(a) an electronic device having an electronic device user interface and including a computing device having a storage media; and
(b) an electronic device assistance manager which includes instructions, that when implement in a computing device cause the computing device to;
(i) receive a signal corresponding to a user-selected portion of a manual related to an aspect of the electronic device; and
(ii) provide an assistance correlating to the user-selected portion of the manual through the electronic device user interface.
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48. A system comprising:
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(a) a computing device having a user interface and a storage media;
(b) a manual having a user interface and including a content related to the computing device, and being operable to;
(i) receive a user-selection to a portion of the manual related to an aspect of the computing device through the manual user interface; and
(ii) generate a signal corresponding to the user-selected portion of the manual; and
(c) a computing device assistance manager which includes instructions, that when implement in a computing device cause the computing device to;
(i) receive the signal corresponding to a user-selected portion of the manual; and
(ii) provide an assistance correlating to the user-selected portion of the manual through the electronic device user interface.
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49. A method comprising:
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(a) receiving a signal corresponding to a user-selected portion of a manual related to an aspect of an electronic device, the user selection having been received by a user interface of the manual;
(b) receiving a signal corresponding to a user-selected request for assistance related to the aspect of the electronic device, the user selection having been received by the user interface of the manual;
(c) searching an assistance file for an assistance correlating to the user-selected request for assistance; and
(d) providing the assistance correlating to the user-selected request for assistance through a user interface of the electronic device. - View Dependent Claims (50)
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51. A manual comprising:
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(a) a content related to an electronic device;
(b) a user interface different from the electronic device and operable to receive a user-selection to a portion of the manual content; and
(c) a module operable to generate a signal corresponding to the user-selected portion of the manual. - View Dependent Claims (52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69)
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70. A manual comprising:
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(a) a content related to an item having an electronic device;
(b) a user interface different from the electronic device and operable to receive a user-selection to a portion of the manual content; and
(c) a module operable to generate a signal corresponding to the user-selected portion of the manual.
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71. A method comprising:
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(a) receiving a user-selection to a portion of a manual having a content related to an electronic device in a user interface different from the electronic device; and
(b) generating a signal correlating to the user-selected portion of the manual content. - View Dependent Claims (72, 73, 74, 75, 76, 77, 78, 79, 80, 81)
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82. A method comprising:
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(a) receiving a user-selection to a portion of a manual related to an electronic device through a user interface;
(b) generating a signal corresponding to the user-selected portion of the manual;
(c) receiving a user assistance selection in the user interface; and
(d) generating a signal corresponding to the user assistance selection. - View Dependent Claims (83)
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84. An apparatus comprising:
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(a) means for receiving a signal corresponding to a selected portion of a manual related to an aspect of an electronic device; and
(b) means for providing an assistance correlating to the selected portion of the manual through a user interface of the electronic device different from the manual. - View Dependent Claims (85)
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86. An apparatus comprising:
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(a) means for receiving a signal corresponding to a user-selected portion of a manual related to an aspect of an electronic device, the user selection having been received by a user interface of the manual;
(b) means for receiving a signal corresponding to a user-selected request for assistance related to the aspect of the electronic device, the user selection having been received by the user interface of the manual;
(c) means for searching an assistance file for an assistance correlating to the user-selected request for assistance; and
(d) means for providing the assistance correlating to the user-selected request for assistance through a user interface of the electronic device.
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87. An apparatus comprising:
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(a) means for receiving a user-selection to a portion of a manual having a content related to an electronic device in a user interface different from the electronic device; and
(b) means for generating a signal correlating to the user-selected portion of the manual content.
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88. An apparatus comprising:
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(a) means for receiving a user-selection to a portion of a manual related to an electronic device through a user interface;
(b) means for generating a signal corresponding to the user-selected portion of the manual;
(c) means for receiving a user assistance selection in the user interface; and
(d) means for generating a signal corresponding to the user assistance selection.
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Specification