Warranty tracking systems and methods
First Claim
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1. A system for tracking product warranty information, the system comprising:
- a database configured and arranged to store data representative of a product warranty and of a customer'"'"'s unique account identifier;
logic in communication with the database to read data from and write data to the database, the logic configured to communicate data via the internet to a customer computing device;
generate a user interface on the customer computing device; and
present to the customer on the customer computing device data representative of a product warranty.
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Abstract
A warranty tracking system associates products and/or their sub-components with warranties and/or guarantees on them, and with the consumer who owns the product. When the consumer needs to investigate whether a warranty claim can be made on the product, the system provides information on the warranty, and optionally can provide the materials necessary to return the product to the manufacturer. Registration of the product can be optionally enhanced by associating the customer'"'"'s system ID with the product at the retailer'"'"'s point-of-sale.
111 Citations
16 Claims
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1. A system for tracking product warranty information, the system comprising:
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a database configured and arranged to store data representative of a product warranty and of a customer'"'"'s unique account identifier;
logic in communication with the database to read data from and write data to the database, the logic configured to communicate data via the internet to a customer computing device;
generate a user interface on the customer computing device; and
present to the customer on the customer computing device data representative of a product warranty. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system for tracking product warranty information, the system comprising:
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database means for storing data representative of a product warranty and of a customer'"'"'s unique account identifier;
means for communicating with the database, for reading data from, and writing data to, the database, said means for communicating data via the internet to a customer computing device;
generating a user interface on the customer computing device; and
presenting to the customer on the customer computing device data representative of a product warranty. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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Specification