Method and apparatus for collecting inventory information for insurance purposes

• US 20060161462A1
• Filed: 01/18/2005
• Published: 07/20/2006
• Est. Priority Date: 01/18/2005
• Status: Abandoned Application

• Current Assignee: BDNA Corporation (Flexera Software LLC)
• Original Assignee: BDNA Corporation (Flexera Software LLC)
• Inventors: Sharma, Arvind
• Application Number:
  US11/039,128
• Publication Number:
  US 20060161462A1
• Time in Patent Office: Days
• US Class Current: 705/4
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

A method and appartus for automatically gathering data about assets of a data center for use in assessing risks in writing insurance policies. The method uses collection servers coupled to the network or networks of the data center. The collection servers are informed of the IP address range and ping all addresses to find addresses at which active machines reside. Then a plurality of protocols are executed to send packets to the active IP addresses in accordance with a plurality of different protocols in an attempt to elicit meaningful responses. If a meaningful packet arrives back from a machine, the protocols try to decipher it to determine what protocols the machine understands. Once the protocol(s) the machine understands are known, packets are sent to invoke function calls of known APIs of that protcol to extract information about the machine. If more information is needed, login ID and passwords are obtained for the machines of interest, and the collection servers log into the machine of interest, and invoke function calls of the known APIs of the operating system of the machine to extract more data about the machine. The gathered data is analyzed and sent to the insurance company.

Claims

1. A process for gathering data automatically about assets to be insured, comprising the steps:

A) receiving a request to write an insurance policy on some aspect of a data center;

B) identifying the scope of risks to be covered by said insurance policy;

C) installing one or more collection servers on each of said one or more networks in said one or more data centers to be covered by said insurance policy, or installing collection server software on one or more servers already coupled to said one or more networks in said one or more data centers to be covered by said insurance policy;

D) obtaining and programming into said one or more collection servers one or more Internet Protocol (IP) address ranges for one or more networks in one or more data centers to be covered by said insurance policy;

E) run a level 1 scan by executing software on said one more collection servers one or more times to collect data from devices coupled to said one or more networks in said one or more data centers covered by said insurance policy;

F) analyzing the discovered results from said one or more level 1 scans to determine whatever desired information can be determined from said level 1 results and determining if more information is desired about a machine at any particular IP address according to the needs of said insurance company;

G) establishing login IDs and passwords or other credentials for any machines for which more information is desired or obtaining permission to use any login IDs and passwords or other credentials that already exist for machines for which more information is desired;

H) using said login IDs and passwords or other credentials, logging into any machines about which further information is desired and invoking function calls of application programmatic interfaces of operating systems on said machines to solicit more detailed information about said machines;

I) analyzing information gathered during said level 2 scans and sending data to insurance company for evaluation.

3. The process of claim 1 wherein step E comprises:

sending ping command packets to all said IP addresses in said address range entered in step D;

determining from responses to said ping packets which IP addresses have active and responding devices associated therewith;

using a plurality of different protocols, sending packets according to each protocol to each active IP address and waiting for response packets;

if any response packets arrive, attempting to interpret said response packets according to said different protocols;

if a response packet from a particular machine makes sense to one of said protocols, making a determination that said machine understands said protocol and sending query packets to invoke function calls of an application programmatic interface of said protocol to solicit information about said machine.

4. The process of claim 3 wherein said different protocols include SNMP, FTP, HTTP, SMTP, NMAP and/or other protocols.

5. The process of claim 1 further comprising the steps:

J) generating reports on said collected level 1 and level 2 scan data;

K) sending said reports to said insurance company.

6. The process of claim 1 further comprising the steps of manually analyzing data gathered by said level 1 and level 2 scans and generating reports based upon said manual analysis of data and forwarding said reports to said insurance company.

7. The process of claim 1 further comprising the steps of manually gathering information about various assets and adding said information to any report generated for transmission to said insurance company.

2. The process of claim 2 wherein step A comprises receiving a request to write an insurance policy on one or more aspects of a data center operation.

8. A computer comprising:

a display;

a data entry device;

a central processing unit programmed with an operating system and further programmed with one or more application programs that control said central processing unit to perform the following process;

A) receiving a request to write an insurance policy on some aspect of a data center;

B) identifying the scope of risks to be covered by said insurance policy;

C) installing one or more collection servers on each of said one or more networks in said one or more data centers to be covered by said insurance policy, or installing collection server software on one or more servers already coupled to said one or more networks in said one or more data centers to be covered by said insurance policy;

D) obtaining and programming into said one or more collection servers one or more Internet Protocol (IP) address ranges for one or more networks in one or more data centers to be covered by said insurance policy;

E) run a level 1 scan by executing software on said one more collection servers one or more times to collect data from devices coupled to said one or more networks in said one or more data centers covered by said insurance policy;

F) analyzing the discovered results from said one or more level 1 scans to determine whatever desired information can be determined from said level 1 results and determining if more information is desired about a machine at any particular IP address according to the needs of said insurance company;

G) establishing login IDs and passwords or other credentials for any machines for which more information is desired or obtaining permission to use any login IDs and passwords or other credentials that already exist for machines for which more information is desired;

H) using said login IDs and passwords or other credentials, logging into any machines about which further information is desired and invoking function calls of application programmatic interfaces of operating systems on said machines to solicit more detailed information about said machines;

I) analyzing information gathered during said level 2 scans and sending data to insurance company for evaluation.

9. The process of claim 8 wherein said central processing unit is further programmed to perform the following process steps to perform step E:

sending ping command packets to all said IP addresses in said address range entered in step D;

determining from responses to said ping packets which IP addresses have active and responding devices associated therewith;

using a plurality of different protocols, sending packets according to each protocol to each active IP address and waiting for response packets;

if any response packets arrive, attempting to interpret said response packets according to said different protocols;

if a response packet from a particular machine makes sense to one of said protocols, making a determination that said machine understands said protocol and sending query packets to invoke function calls of an application programmatic interface of said protocol to solicit information about said machine.

10. A computer readable medium having stored thereon computer-readable instructions which, when executed by a computer, cause said computer to perform the following process:

A) receiving a request to write an insurance policy on some aspect of a data center;

B) identifying the scope of risks to be covered by said insurance policy;

C) installing one or more collection servers on each of said one or more networks in said one or more data centers to be covered by said insurance policy, or installing collection server software on one or more servers already coupled to said one or more networks in said one or more data centers to be covered by said insurance policy;

D) obtaining and programming into said one or more collection servers one or more Internet Protocol (IP) address ranges for one or more networks in one or more data centers to be covered by said insurance policy;

E) run a level 1 scan by executing software on said one more collection servers one or more times to collect data from devices coupled to said one or more networks in said one or more data centers covered by said insurance policy;

F) analyzing the discovered results from said one or more level 1 scans to determine whatever desired information can be determined from said level 1 results and determining if more information is desired about a machine at any particular IP address according to the needs of said insurance company;

G) establishing login IDs and passwords or other credentials for any machines for which more information is desired or obtaining permission to use any login IDs and passwords or other credentials that already exist for machines for which more information is desired;

H) using said login IDs and passwords or other credentials, logging into any machines about which further information is desired and invoking function calls of application programmatic interfaces of operating systems on said machines to solicit more detailed information about said machines;

I) analyzing information gathered during said level 2 scans and sending data to insurance company for evaluation.

11. The computer readable medium of claim 10 further storing computer readable instructions which when executed by a computer control said computer to execute step E by performing the following steps:

sending ping command packets to all said IP addresses in said address range entered in step D;

determining from responses to said ping packets which IP addresses have active and responding devices associated therewith;

using a plurality of different protocols, sending packets according to each protocol to each active IP address and waiting for response packets;

if any response packets arrive, attempting to interpret said response packets according to said different protocols;

if a response packet from a particular machine makes sense to one of said protocols, making a determination that said machine understands said protocol and sending query packets to invoke function calls of an application programmatic interface of said protocol to solicit information about said machine.