Content filtering within a benefits content system

• US 20060235731A1
• Filed: 04/15/2005
• Published: 10/19/2006
• Est. Priority Date: 04/15/2005
• Status: Abandoned Application

• Current Assignee: FMR LLC
• Original Assignee: FMR LLC
• Inventors: Gupta, Anupam, Britting, Laurie, Doyle, Judy, Politano, Remo, Fleurant, Karen
• Application Number:
  US11/107,417
• Publication Number:
  US 20060235731A1
• Time in Patent Office: Days
• US Class Current: 705/4
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

Described are methods and apparatus, including computer program products, for content filtering within a benefits content management the system. Benefits programs identifiers are defined within the benefits content system. A mapping rule is defined mapping one or more mapping elements into an access key. Values are retrieved for the one or more mapping elements based on a request to display one or more of the benefits programs. The access key is generated using one or more of the retrieved values. A listing is displayed of those benefits programs having an identifier that matches the generated access key.

Claims

1. A computerized method for content filtering within a benefits content system, the method comprising:

defining benefits programs identifiers within the benefits content system;

defining a mapping rule mapping one or more mapping elements into an access key;

retrieving values for the one or more mapping elements based on a request to display one or more of the benefits programs;

generating the access key using one or more of the retrieved values, and

displaying a listing of those benefits programs having an identifier that matches the generated access key.

2. The method of claim 1, wherein the one or mapping elements are based on characteristics of a participant.

3. The method of claim 2, wherein retrieving values comprises employing a unique identifier associated with the participant.

4. The method of claim 3, wherein the unique identifier comprises a social security number.

5. The method of claim 2, wherein the characteristics include a company, a full-time/part-time indicator, a salary/hourly indicator, a highly compensated indicator, a status indicator, a hire date, a collective bargaining unit, a division indicator, or any combination thereof.

6. The method of claim 5, wherein the status indicator comprises active, cobra, or retired.

7. The method of claim 5, wherein the division indicator comprises company department or union division.

8. The method of claim 1, wherein the one or mapping elements are based on characteristics of a benefits program.

9. The method of claim 8, wherein the characteristics include a program type indicator, a program name indicator, a program code, an effective start date, an effective end date, or any combination thereof.

10. The method of claim 1, wherein defining identifiers comprises defining a different identifier to correspond to each variation of a particular benefits program.

11. The method of claim 1, wherein defining identifiers comprises defining a plurality of identifiers to correspond to a particular benefits program.

12. The method of claim 1, further comprising:

dividing content of a benefits program within the benefits content system into a plurality of content elements;

defining one or more collections, each collection including one or more of the content elements from the plurality of content elements;

receiving a request from a user to display content of the benefits program;

retrieving a first collection in response to the request;

filtering the first collection based on a role of the user; and

displaying content elements remaining after the filtering.

13. The method of claim 12, wherein a content element comprises a sentence or paragraph of content.

14. The method of claim 12, wherein the role of the user is a participant and filtering comprises eliminating any content elements from the collection not applicable to a transaction the user is attempting to complete.

15. The method of claim 12, wherein the role of the user is a phone representative and filtering comprises keeping all of the content elements from the collection.

16. The method of claim 15, wherein the unique identifier and associated characteristics of the participant are used to set filtering defaults of the system.

17. The method of claim 16, wherein the user selects filtering criteria other than those associated to the participant.

18. The method of claim 12, wherein filtering comprises filtering based on a security parameter.

19. The method of claim 1, wherein the benefits program comprises a plan, a policy, an event, or any combination thereof in the benefits system.

20. A computer program product, tangibly embodied in an information carrier, for content filtering within a benefits content system, the computer program product including instructions being operable to cause data processing apparatus to:

define benefits programs identifiers within the benefits content system;

define a mapping rule mapping one or more mapping elements into an access key;

retrieve values for the one or more mapping elements based on a request to display one or more of the benefits programs;

generate the access key using one or more of the retrieved values, and

display a listing of those benefits programs having an identifier that matches the generated access key.

21. A system for content filtering within a benefits content system, the system comprising a computing device configured to:

define benefits programs identifiers within the benefits content system;

define a mapping rule mapping one or more mapping elements into an access key;

retrieve values for the one or more mapping elements based on a request to display one or more of the benefits programs;

generate the access key using one or more of the retrieved values, and

display a listing of those benefits programs having an identifier that matches the generated access key.