Method of controlling a dialoging process

• US 20070043570A1
• Filed: 07/06/2004
• Published: 02/22/2007
• Est. Priority Date: 07/18/2003
• Status: Abandoned Application

• Current Assignee: Koninklijke Philips Electronics N.V. (Koninklijke Philips N.V.)
• Original Assignee: Koninklijke Philips Electronics N.V. (Koninklijke Philips N.V.)
• Inventors: Scholl, Holger
• Application Number:
  US10/564,699
• Publication Number:
  US 20070043570A1
• Time in Patent Office: Days
• US Class Current: 704/270.100
• CPC Class Codes: G07F 19/20 Automatic teller machines [ATMs]
• CPC Class Codes: G07F 19/201 Accessories of ATMs
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 2015/228 of application context

Abstract

A method of controlling a dialoging process is described in which a current situation parameter (sysp, mi, si) is automatically determined and in which the control of the dialoging process takes place as a function of the situation parameter (sysp, mi, si) in such a way that the dialoging process is adapted to the current situation.

Claims

1. A method of controlling a dialoging process in which

a current situation parameter is automatically determined and

the control of the dialoging process takes place as a function of the situation parameter in such a way that the dialoging process is adapted to the current situation.

2. A method as claimed in claim 1, characterized in that the dialoging process is embedded in the framework of a speech-controlled application and in that an automatic speech recognition unit is used in the dialoging process.

3. A method as claimed in claim 1, characterized in that a speech synthesizing means is used in the dialoging process.

4. A method as claimed in claim 1, characterized in that a current situation profile is determined on the basis of the situation parameter determined and in that the control of the dialoging process takes place as a function of situation profile in such a way that the dialoging process is adapted to the current situation.

5. A method as claimed in claim 4, characterized in that various situation profiles are assigned to various ranges of situation parameters and in that what is determined as the current situation profile is that situation profile that is assigned to the range of situation parameters in which the situation parameter determined lies.

6. A method as claimed in claim 1, characterized in that a current situation-related value is determined from the situation parameter determined and in that the control of the dialoging process takes place as a function of the situation-related value in such a way that the dialoging process is adapted to the current situation.

7. A method as claimed in claim 1, characterized in that what is used as a situation parameter is a system parameter that is generated anyway in the context of the dialoging process for some other purpose.

8. A method as claimed in claim 7, characterized in that a speech recognition system parameter that is generated as part of automatic speech recognition is used as a situation parameter.

9. A method as claimed in claim 1, characterized in that the control of the dialoging process takes place as a function of a situation parameter in such a way that user authentication in a private situation calls for the input of a user data object in a way in which the input is not required in a public situation.

10. A dialoging system having a dialog input/output interface, a situation parameter interface, and a dialog controlling means that is so arranged that:

a current situation parameter is automatically determined and

the control of the dialoging process takes place as a function of the situation parameter in such a way that the dialoging process is adapted to the current situation.

11. A dialoging system as claimed in claim 10, characterized by a sensor means connected to the situation parameter interface and/or a measuring means connected to the situation parameter interface, for determining sensor data and measurement data respectively.