Short Message Service (SMS) Parser
First Claim
1. An apparatus comprising:
- a computer;
wherein the computer is programmed by a computer software application;
wherein the computer software application has the ability to link a short message service (SMS) sender with a first backend computer system available on a computer network using SMS technology;
wherein the computer receives a first SMS message from the SMS sender;
wherein the first SMS message includes a command and a list of parameters having a plurality of corresponding values;
wherein the computer is programmed by the computer software application to parse, analyze, and reformat the first SMS message according to the requirements of the first backend computer system.
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Accused Products

Abstract
A short message service parser is disclosed. The short message service parser is typically a computer server programmed by computer software. The short message service parser has the ability to handle different short message service messages from different senders and process, analyze, parse, and reformat the messages. The messages are typically reformatted into a format readable for various backend computer systems available on a computer network. The backend computer system processes a request or a transaction and returns a result back to the short message service parser. The short message service parser sends the results back to a sender device, which may be a cellular telephone.
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26 Claims
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1. An apparatus comprising:
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a computer; wherein the computer is programmed by a computer software application; wherein the computer software application has the ability to link a short message service (SMS) sender with a first backend computer system available on a computer network using SMS technology; wherein the computer receives a first SMS message from the SMS sender; wherein the first SMS message includes a command and a list of parameters having a plurality of corresponding values; wherein the computer is programmed by the computer software application to parse, analyze, and reformat the first SMS message according to the requirements of the first backend computer system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A method comprising
linking a short message service (SMS) sender with a first backend computer system available on a computer network using short message service technology; -
receiving a command and a plurality of parameters having a plurality of corresponding values in a first SMS message from the SMS sender; and parsing, analyzing, and reformatting the first SMS message according to a first set of criteria. - View Dependent Claims (15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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1 Specification
This application claims the priority of Saudi Arabian application serial no. 07270497 filed on Jan. 7, 2007 inventor Mansour A. Al-Harbi
This invention relates to the field of computer software and communications.
With the increasing number of GSM (global systems for mobile communication) networks users, there are needs to extend the functionality of available computer software applications to mobile devices to allow users of these mobile devices to have information in the fastest and easiest way. Transferring information from a mobile device to an existing computer software application and vice versa requires a standard way of communications between the computer software application and the end user mobile device. Preferably, the transmission of this information should be independent of mobile device type, such as cellular telephone type.
To obtain this information in spite of the simplicity of its size in some cases requires using the internet or making a telephone call. One of the disadvantages of using the internet is the availability of the network and devices, such as mobile computers or laptops, and then searching a way to connect to that network either through connectivity devices, such as modems or wireless cards to connect to WiFi (wireless fidelity) network. One disadvantage of the telephone conversation is that the user must wait until a call agent answers the user'"'"'s call and sometimes the user has to wait for long periods of time when he enters a call queue. The user has to listen to the call agent carefully and respond to a question or request from the call agent. The question or request may require the user to provide an account number and user name, for instance. It is impossible to request any service if the interested user is in a meeting or involved with other duties, especially with a confidential transaction. In addition, the service providers have to employ a number of call agents and other staff to respond to phone users and process user requests.
There are many computer software applications and computer systems that allow a user to get required information or request orders. Examples of these systems are airline flight reservation systems, telephone directory systems, bank systems to transfer money and pay bills, financial broker systems, hospital reservation systems, and others. All of these systems typically have a particular method of input, based on the parameters that a request should contain.
There is in the prior of art a software system that allows a user to send an SMS message containing only one parameter and the software system will process the request. These types of systems are typically linked to only one backend computer system and it is limited to a specific requirement. Typically these prior art software systems can not accept more than one parameter in case the backend system requires that. Also there is other computer software which accepts more than one parameter and it has been used for the stock exchange, but there are many limitations with this type of software. This type of software is one to one system where it (the prior of art software) has to be connected to one and only one backend computer system and it should be implemented by the owner of the desired system. Also, any change in the backend computer system requires changing on the prior of art SMS application. Another dilemma in implementing prior of art SMS application with secured system is the way the password is being send. The previous SMS application requires a user to type the password in the SMS message as well which means the password will be stored in sent item folder of the user mobile device. Another problem with prior of art SMS Application, which accept more than one parameter, is that the SMS message should contains the parameter value in a specific order. For example, the prior of art SMS application which is used by brokers to process transaction in stock exchange system, can accept a number of parameters but the parameters should be ordered in a specific order. If the user disordered the parameters, a prior of art SMS application may proceed with different result than what it is expected. For example, if a user would like to buy a security in the quantity of four hundred fifty four a price four hundred and forty dollars and he by mistake replaced the location of the quantity with the location of the price in the SMS message; his transaction may proceed with an undesired transaction. Another dilemma also, the user has to send very long SMS even for some value which can have default values. Referring to the previous prior of art SMS application used by brokers, the trader has to type the valid period for the transaction however the default value is one day all the time.
U.S. Pat. No. 6,961,330 to Cattan et. discloses a system which is designed for Internet servers only and which does not distinguish between a secure system and a non-secure system. The method disclosed in Cattan uses an HTTP connection to pass a message to a backend computer system. These types of backend systems which are exposed to an HTTP request are not secured since any one can have access to them. These types of systems are usually used to get general information, such as weather and news. Another problem with prior art systems, such as disclosed in Cattan, is that there are no defaults values can be assigned in case some parameters are missing in the message. Another problem with the prior of art mentioned in U.S. Pat. No. 6,961,330 to Cattan, et. is that no optional parameter is assigned. Another problem with Cattan is that the order is important to complete the process. The process disclosed in the Cattan patent will not send the location of the error to the mobile device so he/she will know the exact location of the problem to fix it and send another message.
One object of the present invention is to provide the ability for two or more different backend computer system to communicate with one computer software program running on one computer server, which can be called one instance of SMS parser. The two or more different backend computer systems can receives user requests from the one instance of SMS parser (i.e. the SMS parser server). The two or more different backend computer systems may be two different brokerage systems who would like to introduce SMS stock exchange service to their clients but instead of building two different SMS computer software servers or computer software applications running on two computer servers, they will utilize one computer server running one computer software application of SMS parser.
An additional object of the present invention is to provide a preferably universal SMS parser computer server that could work with different backend systems.
A further object of the present invention is to provide the ability to an SMS user to send an SMS message to the SMS parser computer server which will reorder and reorganize the message according to the format required by one of the two or more backend computer systems.
In one embodiment of the present invention, the SMS parser computer server may insert a default value into an optional parameter field of an SMS message to form a modified or reformatted SMS message if the optional parameter field in an original SMS message was missing. One or more embodiments of the present invention provide a system, method, and apparatus that has the ability to receive readable messages from a user, understand the messages, and reformat the messages in a way that can be understood by a desired backend computer system. One embodiment of the present invention provides a short message service (SMS) parser system, which has the ability to receive any SMS (short message service) message and reformat it in a readable message to the desired backend computer system. The SMS Parser system, in one embodiment of the present invention, divides the message into a number of variables and passes them to the intended backend system. The SMS Parser system in accordance with an embodiment of the present invention works as a link between an SMS user or mobile device and any system that accepts one or more than one parameter.
The telephone directory system can be used as an example for a backend computer system. The telephone directory system is available for internet users. They can search for the name of any person or business and find out their contact numbers. Another way to use this telephone directory system is to call the inquiries telephone directory center and provide them the name of the person or institution to return his or her contact numbers. An embodiment of the present invention allows inquiries to the telephone directory center owner to extend their system functionality to an SMS message user by connecting inquiries to the telephone directory center to a central SMS Parser (which may be a universal SMS parser and which is typically shared between many computer systems and/or computer software applications, In this example, among a telephone directory center computer system and/or computer software application and other computer systems and/or software applications like airline flight reservation computer system), typically without the need to implement any SMS computer software application. One or more embodiments of the present invention allow a user, via a mobile device, such as a mobile telephone to communicate with a telephone directory system by using a short message service message (SMS). The user sends an SMS message containing a plurality of variables to do a search with, such as the name of a person and his/her location.
Another example is the stock trading system. Accessing the stock market is typically limited to Internet and GPRS (General Packet Radio Service) users or through a broker or bank. These ways are not sufficient for users since it causes them some heavy time losses when the internet access is unavailable or when a mobile device does not support internet browsing through GPRS. The SMS Parser (an embodiment of the present invention) has the ability to integrate with USSD (Unstructured Supplementary Service Data) Application to request the password from the user in case the system is secure system like a brokerage system.
By this way the password is typically not contained in the message itself. One of the biggest advantages of at least some embodiments of the present invention compared to the prior art is that the order of the parameters is not important. An SMS Parser, in accordance with one or more embodiments of the present invention, can detect that there are some optional fields that are missing values and insert a default value for into the optional fields in the SMS message. One of the novel aspects of one or more embodiments of the present invention is that the provided SMS Parser, which is preferably universal, is not specific to one computer software application or computer software system only. The same instance of SMS Parser of one or more embodiments of the present invention, can work for different flight reservation computer systems, different stock trading computer systems, telephone directory computer systems, hotel reservation computer systems, hospital reservation computer systems and any other computer systems and/or computer software applications. All the mobile devices send their SMS to one and only one telephone number assigned to the SMS Parser and it will redirect it to desired computer system
An SMS parser, which is typically universal, in accordance with an embodiment of the present invention, provides a universal solution that has the ability to accept different SMS messages from different users and/or mobile devices, analyze and process these SMS messages to the desired backend system in an easy and fast way. An embodiment of the present invention provides service provider companies with the capability to extend their system to any SMS mobile user without the need to build any new application. There are typically two types of backend systems:
(a) Public systems: Public systems are systems which are available for the public and can be accessed without any type of authentication. Examples of public systems are the telephone directory system, flight reservation systems for a specific airline, and others (b) Secured systems: Secured systems are systems that are available only for authorized person. Any client would like to access this system, he/she has to register him/her self through his service provider company and the client will receive an access code or password for his transaction. Examples for those systems are a banks and brokers system.
One of the purposes of embodiments of the present invention is to provide the ability to access any system available on the network through very simple ways which is SMS. Any mobile device SMS users will have by this method an easier way than the internet or a phone call to process transaction in any computer system. The mobile user does not have to have a mobile device which supports GPRS or has mobile internet browser. From the other side, any service provider will have the ability to reduce the cost and improve the quality of service he is providing by integrating his current computer system with an SMS parser in accordance with an embodiment of the present invention. A service provider will have the ability to reduce a number of agents or utilize them in better position other than answering calls and processing a transaction.
Here are some of the Universal SMS Parser features:
(a) Universal SMS Parser does not depend on any language (such as English, French, Arabic, etc.) It has the ability to receive a user message and convert it in the language desired by the end system. For example, assume a user sends an Arabic SMS which has a correct and readable format by SMS Parser to access an airline flight reservation system to do a flight booking. Assume further that the flight reservation system accepts English Language only, then the SMS Parser has the ability to convert the SMS into the desired language format that is accepted by the flight reservation System.
(b) SMS Parser is a dynamic application in a way that it could reflect any new changes introduced in the backend system without the need to change the SMS Parser code. For example, if the airline flight reservation system requests a new field (parameter) to be added in the user request, this could be reflected in the SMS Parser without the need to change the programming code. The new field can be integrated in a parameter table.
(c) There are help functions which can be built in the SMS Parser which enable the user to search for any command available and find the system which command send the transaction to it.
(d) The SMS parser may be programmed to have the ability to identify any unknown parameter or word in the SMS and remove it if all requirements are available in SMS message.
(e) If there is any error in the SMS format, or some of the required parameters do not exist, the SMS parser has the ability to identify the location of the error and send it to the user so he can correct the mistake and send it again.
(f) In case connecting to the secured system, the SMS Parser is smart enough to know that the user request is to be sent to a secured system. In this case, SMS Parser will ask from a USSD (Unstructured Supplementary Service Data) Server, which is a dedicated server using USSD technology to communicate with a user through his or her mobile device, to ask the user for the access code of the desired secured system. By this way, the user will not have to enter any password in the SMS message. This will increase the security and credibility for the system and enhance the integrity of the users.
(g) SMS Parser has the ability to fill any optional parameter for the user which he did not mention it in the SMS. Example for that is a bank account number. If the user did not fill it explicitly then SMS Parser may default it to the account number which exists in a user profile. On the other hand, in a case the user would like to do the transaction on another account number; he has to mention it explicitly in the SMS message.
(h) The same instance of SMS Parser has the ability to send SMS transactions to different systems available at the same time. For example, the same SMS Parser application instance has the ability to send SMS transactions to brokers, bank systems, airline flight reservation systems, hospitals for reservations, hotel reservation systems, telephone directory systems and any other system at the same time.
(i) SMS Parser manager is typically the professional who is responsible for SMS Parser system maintenance and upgrades and usually he is the one responsible for server and hardware maintenance as well. He has the ability to write his internal script to deal with any new internal command to be executed within the SMS Parser not by a backend system.
One or more embodiments of the present invention are explained below with reference to the
The apparatus 1 also includes an SMS (short message service) parser 10. The mobile devices 11-14, and n communicate with the SMS parser 10 via communication channels 11a-15a, respectively. The SMS parser 10 may be a computer, such as a computer server. The SMS parser 10 may run a computer program, which may be called an SMS parser computer program.
The SMS parser 10 communicates with system A 20, system B 21, system C 22, and system D 23, via communication channels 20a, 21a, 22a, and 23a, respectively. Each of the systems 20, 21, 22, and 23 may be any type of computer system. For example, each of the systems 20-23 may be an airline flight reservation computer or computer system, a hospital reservation computer or computer system, a financial brokerage computer or computer system, or any other computer, computer network, or computer system.
In one embodiment the SMS parser 10 in
Each of the mobile devices 11-14, and n may transmit requests via their appropriate communication channel (one of 11a-15a) to the SMS parser 10, for a transaction to be processed or to be logged into one or more of systems 20-23. The systems 20-23 may be available on or accessible via a computer network, such as the internet. The SMS parser 10 transforms a request from one of mobile devices 11-14 and n into a readable format for one or more of the systems 20-23. The SMS parser 10 then transmits via one or more of the communications channels 20a-23a the transformed request to the desired system of systems 20-23.
The SMS parser 10 activities include (1) receiving an SMS request (short message service request) from any device, such as one of mobile devices 11-14, and n, which send SMS requests, (2) reading an SMS request (3) understanding what the SMS request is and sending an error to the appropriate mobile device, such as one of mobile devices 11-14, and n via the appropriate communication channel of channels 11a-15a, if the SMS request contains errors, (4) reformatting the SMS request into readable format for the end system, such as one of systems 20-23, (5) sending the SMS request to the desired system, such as one of systems 20-23, via the appropriate communication channel of communication channels 20a-23a, (6) receiving a result from one of the systems 20-23 via the appropriate communication channel of communications channels 20a-23a and (7) sending the result to one of mobile devices 11-14, n.
The telephone directory 240 may be a computer server and may be an example of a backend system or backend computer server. The mobile device 11 may be a cellular mobile device. A user of mobile device 11 can send a request to the telephone directory or computer server 240 using the SMS Parser 10. A transaction may be started by a mobile device 11 sending an SMS to the GSM network 210. The SMS may contain a special format for a request to be processed or logged into a system, such as the telephone directory or telephone computer server 240 in
Preferably the SMS parser 10 is a dedicated computer server, and is comprised of a plurality of CPUs (computer processing units) to enable the SMS parser 10 to perform its operations at high performance, but the SMS parser 10 can be comprised of any computer. The SMS parser 10 is typically divided into two parts. The first part is a user interface, which may be comprised of a computer processor, computer software, computer monitor, keyboard, and/or computer mouse. The user interface may be used by an SMS parser manager, which may be comprised of a human operator and/or a computer software program, to do all the configuration and setting for an SMS parser computer program running on the SMS parser 10. The second part of the SMS parser 10 includes computer software for executing background processes, which run on the SMS parser 10 and which are waiting to receive any messages from the GSM network 210 via communications channel 210b or to receive any messages from the Internet 230 via communications channel 230a to deliver to a mobile device, such as mobile device 11. The SMS parser 10 could be used for applications other than a telephone directory, such as for telephone directory computer server 240, at the same time. For example, the SMS Parser 10 could be used to receive SMS messages from a mobile device, such as 11, which may be sent to a computer server for processing weekly newspaper advertisements (such as catalogs) and the SMS parser 10 may address the selling order into a selling page and so on. The SMS parser 10 also can be used to receive SMS messages from mobile devices, such as 11, and to transmit reformatted SMS messages to computer servers, systems, or networks for airline flight reservations, invoices payment systems, private bank accounts, and to transfer of funds from one account to another.
Mobile device 11, which can be any mobile device, such as a mobile cellular telephone, has the ability to send and receive SMS messages. After an SMS message is sent from the mobile device 11 the SMS message goes to GSM Network 210, via communications channel 210a. The GSM Network 210 transmits the SMS message to SMS center 310 via communications channel 310a. The SMSC then forwards the SMS message to SMS Parser 10 via communications channel 310b, router 315 and communications channel 210b. It is preferred to use an SMPP (Short Message Peer to Peer) connection for router 315 between SMSC 310 and SMS Parser 10. This will add more security and integrity of the source of the SMS message but it could work using other connection devices like a GSM modem, either internal or external.
After the SMS parser 10 receives the SMS message, the SMS parser 10 starts many operations as will be described with reference to
SMS Parser 10 will typically be connected to the backend system 325 using an off the shelf computer software which provides many different types of connection like web services for instance. There are many third party computer software applications that can provide secure connection to different servers like webMethods™ and Windows BizTalk™. SMS parser 10 could send the request using an SMS message to a backend system via SMS messages if required.
If the command of the SMS message received by the SMS parser 10 is a known command at step 610, the SMS Parser 10 will check if the command is meant to be sent to a secured system at step 620. If so, the SMS parser 10 will check if the mobile telephone number of the mobile device 11 or if the account number for the mobile device 11 is registered at step 675. If neither the account number corresponding to the mobile device 11 nor the mobile telephone number corresponding to the mobile device 11 are not registered with this service, the mobile device 11 will receive an error through an SMS message at step 625 before the SMS parser 10 ends the procedure at step 690. If the telephone number for the mobile device 11 or the account number corresponding to the user of the mobile device 11 (which was entered in the SMS message) is registered, then the SMS parser 10 will send a request to the USSD computer server 435 at step 680. The USSD computer server 435 may be running on a computer server or system, typically separate from but it could be running with SMS parser 10 on the same hardware, and adjacent to or in parallel with the SMS parser 10. The request from SMS parser 10 is to get a user password or access code through USSD technology. This is done to make sure no credential information is stored in the user mobile device 11 which will add a greater security feature to the user critical information. If the brokerage system 425 in
The SMS parser 10 will read the next parameter of the command from the library or parameter table which is stored in a file system or database at step 730. If the next parameter exists in the SMS message at step 710 then the SMS parser 10 will check that a value length for the parameter value is equal to a length value assigned to the parameter in the library or parameter table at step 715 or that the parameter value is shown in the parameter table is a variable length parameter. We can assign number 0 which means that the parameter length is variable and not fixed. If both conditions failed then the SMS parser 10 will return an error at step 760 before the procedure ends at step 790. However if one condition at step 715 is true, then the SMS parser 10 will check if the parameter type assigned for the parameter in the parameter table matches the value type entered by the user into the mobile device, such as 11, at step 720. If the condition is not met, the SMS parser 10 will check if the alternative value assigned for the parameter in the parameter table equals the value inserted by the user at step 755. If not, then the SMS parser 10 will return an error caller process (in this example step 630 shown in
The SMS parser 10 may accept the following format
Wherein the Command is the keyword defined in the file system or database 1008, wherein the Parameter(1) up to the Parameter (n) is defined as a parameter for the Command, and wherein value is the parameter value entered by the user of the mobile device, such as mobile device 11, in the SMS message,
and wherein n is the number of the last parameter. All the commands and the parameters are stored in the command and parameter table or in the library in the database such as database or file system 1008 of
On the other hand, the parameter table will be as follow:
First Name, Last Name, Location
Where first name and location is a must (required parameter), which means the user has to supply them and last name is an optional and the default value for the last name is ‘*’ which indicates any last name. The system may then perform a search.
The command syntax to communicate with a telephone directory, such as 240 of
Directory 1 (First name) 2(Last name) L(Location)
So the user can send an SMS from his mobile device, such as mobile device 11, with the following content:
Directory 1Mansour 2Harbi LKSA
SMS Parser 10 has the ability to understand the statement and send it to the telephone directory 240 in
Mansour, Harbi, KSA
Imagine the user mobile device 11 sends:
Directory LKSA 2Harbi 1Mansour
It will work fine and the SMS Parser 10 will send to the telephone directory 240 in
Mansour, Harbi, KSA
If the user mobile device 11 sends to the SMS Parser 10 the following:
Directory 1Mansour LKSA
SMS Parser computer 10 will process his request and send to the telephone directory 240 in
If the user sends to SMS Parser 10 the following:
Directory 1Mansour 2Harbi
Then the SMS Parser computer 10 will return to the user mobile device 11 an error directly saying the location parameter is a must to perform a search.
Although the invention has been described by reference to particular illustrative embodiments thereof, many changes and modifications of the invention may become apparent to those skilled in the art without departing from the spirit and scope of the invention. It is therefore intended to include within this patent all such changes and modifications as may reasonably and properly be included within the scope of the present invention'"'"'s contribution to the art.