System and method for enhancing user experience in a wide-area facility having a distributed, bounded environment
First Claim
1. A system for supporting customer use of a wide-area facility which is under a common management or ownership, the system comprising:
- a plurality of transceiver bases distributed throughout or around said wide-area facility which is under common management or ownership;
a system controller in communication with said transceiver bases; and
at least one wireless phone carried by a customer who is using said wide-area facility, wherein said wireless phone communicates wirelessly with said plurality of transceiver bases so as to communicate with said system controller;
wherein said system controller transmits information to said wireless phone about said wide-area facility or about goods, services, attractions, exhibits or amenities within said wide-area facility.
3 Assignments
0 Petitions
Accused Products
Abstract
A system for supporting customer use of a wide-area facility which is under a common management or ownership includes a plurality of transceiver bases distributed throughout the wide-area facility which is under common management or ownership; a system controller in communication with the transceiver bases; and at least one wireless phone carried by a customer who is using the wide-area facility. The wireless phone communicates wirelessly with the plurality of transceiver bases so as to communicate with the system controller. The system controller transmits information to the wireless phone about the wide-area facility or about goods, services, attractions, exhibits or amenities within the wide-area facility. A method of supporting customer use of a wide-area facility which is under a common management or ownership includes comprising transmitting information about the wide-area facility or about goods, services, attractions, exhibits or amenities within the wide-area facility to a wireless phone carried by a customer who is using the wide-area facility.
74 Citations
25 Claims
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1. A system for supporting customer use of a wide-area facility which is under a common management or ownership, the system comprising:
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a plurality of transceiver bases distributed throughout or around said wide-area facility which is under common management or ownership;
a system controller in communication with said transceiver bases; and
at least one wireless phone carried by a customer who is using said wide-area facility, wherein said wireless phone communicates wirelessly with said plurality of transceiver bases so as to communicate with said system controller;
wherein said system controller transmits information to said wireless phone about said wide-area facility or about goods, services, attractions, exhibits or amenities within said wide-area facility. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A method of supporting customer use of a wide-area facility which is under a common management or ownership, said method comprising transmitting information about said wide-area facility or about goods, services, attractions, exhibits or amenities within said wide-area facility to a wireless phone carried by a customer who is using said wide-area facility,
wherein said wireless phone communicates wirelessly with a plurality of transceiver bases distributed throughout said wide-area facility which is under common management or ownership, and wherein a system controller is in communication with said transceiver bases and transmits said information about said wide-area facility to said wireless phone using said transceiver bases.
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24. A system for supporting customer use of a wide-area facility which is under a common management or ownership, the system comprising:
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a plurality of transceiver bases distributed throughout or around said wide-area facility which is under common management or ownership;
a system controller in communication with said transceiver bases; and
at least one wireless phone carried by a customer who is using said wide-area facility, wherein said wireless phone communicates wirelessly with said plurality of transceiver bases so as to communicate with said system controller;
wherein said system controller maintains a schedule of reservations for said customer to use attractions of said wide-area facility; and
said customer communicates with said system controller using said wireless phone to create, edit or review said schedule of reservations.
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25. A system for supporting customer use of a collection of attractions, exhibits, or amenities, the system comprising:
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a plurality of transceiver bases distributed throughout or around said collection of attractions, exhibits, or amenties;
a system controller in communication with said transceiver bases; and
at least one wireless phone carried by a customer who is using said collection of attractions, exhibits, or amenties, wherein said wireless phone communicates wirelessly with said plurality of transceiver bases so as to communicate with said system controller;
wherein said system controller transmits information to said wireless phone about said wide-area facility or about goods, services, attractions, exhibits or amenities within said wide-area facility.
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Specification