Delivery of archived content to authorized users

• US 20070198630A1
• Filed: 01/06/2006
• Published: 08/23/2007
• Est. Priority Date: 01/06/2006
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Jacobson, Lee, Perlov, Lee, McVea, James
• Application Number:
  US11/327,551
• Publication Number:
  US 20070198630A1
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: G06F 16/972 Access to data in other repository systems, e.g. legacy data or dynamic Web page generation

Abstract

A method and system for consolidating old support documents for a product that is out-of-support into a single archive file package (“archive package”) that is accessible from a single webpage. The archive package includes static and unchanging updates, fixes, redbooks, Authorized Problem Analysis Reports (APARs) and Document Control Facility (DCF) published content related to the out-of-support product. To access and use the archive package, the provider of the product and/or its support then provides access to the archive package to users, either by storing the archive package on a server, or by downloading the archive package to the user'"'"'s computer as a single document. Because the product is out-of-support, no new documents/downloads/plug-ins etc. will be developed by the producer in the future, and thus the archive package will contain the latest content related to the out-of-support product.

Claims

1. A computer-implementable method comprising:

consolidating support documents for a product that is out-of-support into an archive package that is accessible from a single webpage.

2. The computer-implementable method of claim 1, wherein the archive package includes static and unchanging updates, fixes, redbooks, Authorized Problem Analysis Reports (APARs) and Document Control Facility (DCF) published content related to the out-of-support product.

3. The computer-implementable method of claim 1, further comprising:

downloading the archive package to a user'"'"'s computer, wherein the archive package is a single static file that is accessible directly from the user'"'"'s computer.

4. The computer-implementable method of claim 3, further comprising:

zipping the archive package into a Zip file before downloading the archive package to the user'"'"'s computer.

5. The computer-implementable method of claim 1, further comprising:

on a webpage for a newer in-support version of the out-or-support product, publishing a flash message announcing the availability of the archive package.

6. The computer-implementable method of claim 1, wherein content found in the archive package includes both content locatable by a web crawler as well as content that is not locatable by a web crawler.

7. A system comprising:

a processor;

a data bus coupled to the processor; and

a computer-usable medium embodying computer program code, the computer-usable medium being coupled to the data bus, the computer program code comprising instructions executable by the processor and configured for;

consolidating support documents for a product that is out-of-support into an archive package that is accessible from a single webpage.

8. The system of claim 7, wherein the archive package includes static and unchanging updates, fixes, redbooks, Authorized Problem Analysis Reports (APARs) and Document Control Facility (DCF) published content related to the out-of-support product.

9. The system of claim 7, wherein the instructions are further configured for:

downloading the archive package to a user'"'"'s computer, wherein the archive package is a single static file that is accessible directly from the user'"'"'s computer.

10. The system of claim 9, wherein the instructions are further configured for:

zipping the archive package into a Zip file before downloading the archive package to the user'"'"'s computer.

11. The system of claim 7, wherein the instructions are further configured for:

on a webpage for a newer in-support version of the out-or-support product, publishing a flash message announcing the availability of the archive package.

12. The system of claim 7, wherein content found in the archive package includes both content locatable by a web crawler as well as content that is not locatable by a web crawler.

13. A computer-usable medium embodying computer program code, the computer program code comprising computer executable instructions configured for:

consolidating support documents for a product that is out-of-support into an archive package that is accessible from a single webpage.

14. The computer-usable medium of claim 13, wherein the archive package includes static and unchanging updates, fixes, redbooks, Authorized Problem Analysis Reports (APARs) and Document Control Facility (DCF) published content related to the out-of-support product.

15. The computer-usable medium of claim 13, wherein the embodied computer program code further comprises computer executable instructions configured for:

downloading the archive package to a user'"'"'s computer, wherein the archive package is a single static file that is accessible directly from the user'"'"'s computer.

16. The computer-usable medium of claim 15, wherein the embodied computer program code further comprises computer executable instructions configured for:

zipping the archive package into a Zip file before downloading the archive package to the user'"'"'s computer.

17. The computer-usable medium of claim 13, wherein the embodied computer program code further comprises computer executable instructions configured for:

on a webpage for a newer in-support version of the out-or-support product, publishing a flash message announcing the availability of the archive package.

18. The computer-usable medium of claim 13, wherein content found in the archive package includes both content locatable by a web crawler as well as content that is not locatable by a web crawler.

19. The computer-useable medium of claim 13, wherein the computer executable instructions are deployable to a client computer from a server at a remote location.

20. The computer-useable medium of claim 13, wherein the computer executable instructions are provided by a service provider to a customer on an on-demand basis.