System and methods for electronic mail message subject tracking

• US 20080147816A1
• Filed: 10/31/2007
• Published: 06/19/2008
• Est. Priority Date: 03/01/2002
• Status: Abandoned Application

• Current Assignee: Tralix LLC
• Original Assignee: Tralix LLC
• Inventors: Flores, Luis Felipe Paredes, Farfan, Eric Arturo Nunez, Damm, Roberto Francisco Bargagli
• Application Number:
  US11/981,758
• Publication Number:
  US 20080147816A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

An embedded mail object to include in electronic mail messages. In one embodiment, a method may include associating an embedded mail object with a unique electronic mail message. For example, an embedded mail object may include a newsletter, a survey, a quiz, or a promotion. The electronic mail messages may be transmitted to a recipient. Data about the recipient may be received and processed to present results or send another round of electronic mail messages. Embedded mail objects may also be used to keep track of which electronic mail message subjects are responded to more often to improve electronic mail message advertising. Embedded mail messages may also allow secure transactions between a recipient and the user of the electronic mail message.

Claims

1. A method, comprising:

transmitting a plurality of first unique electronic mail messages with a first subject line;

receiving indications from a first subset of recipients of the first unique electronic mail messages whether recipients of the first subset of recipients opened a respective unique electronic mail message of the plurality of first unique electronic mail messages;

transmitting a plurality of second unique electronic mail messages with a second subject line;

wherein the second subject line is different from the first subject line;

receiving indications from a second subset of recipients of the second unique electronic mail messages whether recipients of the second subset of recipients opened a respective unique electronic mail message of the plurality of second unique electronic mail messages; and

transmitting a new unique electronic mail message with a subject line substantially similar to the first subject line if a greater percentage of recipients opened the first unique electronic mail messages than the percentage of recipients who opened the second unique electronic mail messages or with a subject line substantially similar to the second subject line if a greater percentage of recipients opened the second unique electronic mail messages than a percentage of recipients who opened the first unique electronic mail messages.

2. The method of claim 1, wherein the percentage of recipients opening a respective unique electronic mail message is approximately equal to a number of recipients opening the respective unique electronic mail message according to received indications divided by a total number of respective unique electronic mail messages sent.

3. The method of claim 1, further comprising receiving an indication of a time between transmitting a respective unique electronic mail message and a respective recipient opening the respective unique electronic mail message.

4. The method of claim 1, further comprising comparing a percentage of recipients opening a respective unique electronic mail message with a predetermined threshold.

5. The method of claim 1, wherein transmitting the new unique electronic mail message comprises transmitting the new unique electronic mail message to recipients for whom an indication has not been received.

6. The method of claim 1, wherein the unique electronic mail messages comprises at least one of a newsletter, a newsflash, a customer survey, a customer quiz, a customer vote, a customer point of view, a customer promotion, or a customer bill.

7. The method of claim 6, further comprising receiving information from the recipient of the unique electronic mail message corresponding to the respective included newsletter, newsflash, customer survey, customer quiz, customer vote, customer point of view, customer promotion, or customer bill.

8. A system, comprising:

a processor;

a memory coupled to the processor and configured to store program instructions executable by the processor to;

transmit a plurality of first unique electronic mail messages with a first subject line;

receive indications from a first subset of recipients of the first unique electronic mail messages whether recipients of the first subset of recipients opened a respective unique electronic mail message of the plurality of first unique electronic mail messages;

transmit a plurality of second unique electronic mail messages with a second subject line;

wherein the second subject line is different from the first subject line;

receive indications from a second subset of recipients of the second unique electronic mail messages whether recipients of the second subset of recipients opened a respective unique electronic mail message of the plurality of second unique electronic mail messages; and

transmit a new unique electronic mail message with a subject line substantially similar to the first subject line if a greater percentage of recipients opened the first unique electronic mail messages than the percentage of recipients who opened the second unique electronic mail messages or with a subject line substantially similar to the second subject line if a greater percentage of recipients opened the second unique electronic mail messages than a percentage of recipients who opened the first unique electronic mail messages.

9. The system of claim 8, wherein the percentage of recipients opening a respective unique electronic mail message is approximately equal to a number of recipients opening the respective unique electronic mail message according to received indications divided by a total number of respective unique electronic mail messages sent.

10. The system of claim 8, wherein the program instructions are further executable to receive an indication of a time between transmitting a respective unique electronic mail message and a respective recipient opening the respective unique electronic mail message.

11. The system of claim 8, wherein the program instructions are further executable to compare a percentage of recipients opening a respective unique electronic mail message with a predetermined threshold.

12. The system of claim 8, wherein transmitting the new unique electronic mail message comprises transmitting the new unique electronic mail message to recipients for whom an indication has not been received.

13. The system of claim 8, wherein the unique electronic mail messages comprises at least one of a newsletter, a newsflash, a customer survey, a customer quiz, a customer vote, a customer point of view, a customer promotion, or a customer bill.

14. The system of claim 13, wherein the program instructions are further executable to receive information from the recipient of the unique electronic mail message corresponding to the respective included newsletter, newsflash, customer survey, customer quiz, customer vote, customer point of view, customer promotion, or customer bill.

15. A computer-readable storage medium, comprising program instructions, wherein the program instructions are computer-executable to:

transmit a plurality of first unique electronic mail messages with a first subject line;

receive indications from a first subset of recipients of the first unique electronic mail messages whether recipients of the first subset of recipients opened a respective unique electronic mail message of the plurality of first unique electronic mail messages;

transmit a plurality of second unique electronic mail messages with a second subject line;

wherein the second subject line is different from the first subject line;

receive indications from a second subset of recipients of the second unique electronic mail messages whether recipients of the second subset of recipients opened a respective unique electronic mail message of the plurality of second unique electronic mail messages; and

transmit a new unique electronic mail message with a subject line substantially similar to the first subject line if a greater percentage of recipients opened the first unique electronic mail messages than the percentage of recipients who opened the second unique electronic mail messages or with a subject line substantially similar to the second subject line if a greater percentage of recipients opened the second unique electronic mail messages than a percentage of recipients who opened the first unique electronic mail messages.

16. The computer-readable storage medium of claim 15, wherein the percentage of recipients opening a respective unique electronic mail message is approximately equal to a number of recipients opening the respective unique electronic mail message according to received indications divided by a total number of respective unique electronic mail messages sent.

17. The computer-readable storage medium of claim 15, wherein the program instructions are further executable to receive an indication of a time between transmitting a respective unique electronic mail message and a respective recipient opening the respective unique electronic mail message.

18. The computer-readable storage medium of claim 15, wherein the program instructions are further executable to compare a percentage of recipients opening a respective unique electronic mail message with a predetermined threshold.

19. The computer-readable storage medium of claim 15, wherein transmitting the new unique electronic mail message comprises transmitting the new unique electronic mail message to recipients for whom an indication has not been received.

20. The computer-readable storage medium of claim 15, wherein the unique electronic mail messages comprises at least one of a newsletter, a newsflash, a customer survey, a customer quiz, a customer vote, a customer point of view, a customer promotion, or a customer bill.

21. The computer-readable storage medium of claim 20, wherein the program instructions are further executable to receive information from the recipient of the unique electronic mail message corresponding to the respective included newsletter, newsflash, customer survey, customer quiz, customer vote, customer point of view, customer promotion, or customer bill.