SYSTEM AND METHOD FOR PROVIDING MEDICAL AND CONTACT INFORMATION DURING AN EMERGENCY CALL

• US 20080188198A1
• Filed: 09/04/2007
• Published: 08/07/2008
• Est. Priority Date: 01/17/2006
• Status: Abandoned Application

• Current Assignee: Medical Envelope, Inc.
• Original Assignee: Medical Envelope, LLC
• Inventors: Patel, Subodh Manubhai, Brooks, Antoine Porter
• Application Number:
  US11/849,936
• Publication Number:
  US 20080188198A1
• Time in Patent Office: Days
• US Class Current: 455/404.2
• CPC Class Codes: G06F 21/6245 Protecting personal data, e.g. for financial or medical purposes
• CPC Class Codes: H04M 2203/354 Reverse directory service
• CPC Class Codes: H04M 2203/553 Data upload
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42348 Location-based services which utilize the location information of a target
• CPC Class Codes: H04M 3/5116 for emergency applications
• CPC Class Codes: H04W 12/06 Authentication
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/10 Connection setup
• CPC Class Codes: H04W 76/50 for emergency connections
• CPC Class Codes: H04W 8/20 Transfer of user or subscriber data
• CPC Class Codes: H04W 8/26 Network addressing or numbering for mobility support

Abstract

A system and method for providing medical, contact and location information of a subscriber initiating an emergency call, directly to the nearest Public Safety Answering Point (PSAP) at the time of the receipt of the emergency call. Upon the initiation of an emergency call, the existing infrastructure equipment of a communication service provider is able to access a central server containing the medical and contact information of a subscriber, and relay that information directly to a call center to speed response time and response effectiveness. As well, the location of the emergency call may be provided in order for the call center to forward this information along with the medical and contact information to the most proximate Public Safety Answering Point (PSAP) to the call being made. Alternatively, an agent resident on a communications device used by a subscriber can store and maintain medical and contact information of the subscriber, as well directly transmit the medical and contact information to the call center.

Claims

1. A method for providing subscriber information comprising:

a) receiving an identifier identifying a communication device on a wireless network;

b) forwarding the identifier to a central server;

c) receiving subscriber information and information identifying one or more Public Safety Answering Points (PSAPs) proximate to the communication device from a central server;

d) forwarding the subscriber information to one of the proximate PSAPs.

2. The method of claim 1 further wherein step b) further comprises:

forwarding the identifier to a first database;

receiving the subscriber information from a central server communicatively connected to the first database;

forwarding the subscriber information to a second database; and

receiving location information of the communication device from the second database.

3. The method of claim 1 wherein step d) further comprises transmitting the subscriber information through the wireless network.

4. The method of claim 2 wherein step d) further comprises transmitting the subscriber information through the wireless network.

5. The method of claim 1 wherein step d) further comprises forwarding the subscriber information directly to one of the most proximate PSAPs.

6. The method of claim 1, wherein the call is a 911 emergency call.

7. The method of claim 1, wherein the identifier is received from an agent resident on the communication device.

8. The method of claim 1, wherein a subscriber is able to access and modify the subscriber information via an interface allowing interaction with the central server.

9. The method of claim 1, wherein the communication network comprises a wireless emergency 911 network.

10. The method of claim 1, wherein the communication network comprises a landline emergency 911 network.

11. The method of claim 1, wherein the subscriber information is at least one type of information selected from a group consisting of name, date of birth, language spoken, emergency contact, blood type, medications, allergies, weight, eye color, driver'"'"'s license number, living will information, and organ donor information.

12. A method for providing subscriber information comprising:

receiving an identifier identifying the communication device;

forwarding the identifier to a central server;

receiving the subscriber information from the central server;

forwarding the subscriber information to a PSAP database for identification of one or more PSAPs proximate to the communication device; and

for

forwarding the subscriber information and call to the most proximate PSAP.

13. A method for providing subscriber information from a wireless communication device comprising:

receiving an identifier;

determining a location of the communication device;

retrieving the subscriber'"'"'s information;

identifying one or more proximate PSAPs;

forwarding the subscriber'"'"'s information to one of the most proximate PSAP.

14. A computer program product, embodied on a computer-readable medium, for providing subscriber information comprising:

computer code for receiving an identifier identifying a communication device on a wireless network;

computer code for forwarding the identifier to a central server;

computer code for receiving subscriber information and information identifying one or more Public Safety Answering Points (PSAPs) proximate to the communication device from a central server;

computer code for forwarding the subscriber information to one of the proximate PSAPs.

15. A network architecture for providing subscriber information PSAPs comprising:

a communications transceiver configured to receive an identifier identifying the communication device;

a central server communicatively connected to the communication transceiver configured to transmit the subscriber information through the communications transceiver equipment upon authentication by the central server of the communication device using the identifier,

wherein the communications transceiver equipment forwards the subscriber information to one of the most proximate PSAPs.

16. A network architecture for providing subscriber information comprising:

a communications transceiver configured to;

receive the call and the subscriber information from an agent residing on a communication device operating on a communication network;

forward the call and the subscriber information to one or more of the most proximate PSAPs.

17. An apparatus comprising:

a receiver adapted to receive an identifier identifying a communication device on a wireless network and a subscriber'"'"'s information and information identifying on or more PSAPs proximate to the communication device from a central server; and

a transmitter adapted to transmit the identifier to a central server and the subscriber information to on of the proximate PSAPs.

18. The apparatus of claim 17, wherein the communication network comprises a wireless emergency 911 network.

19. The method of claim 17, wherein the identifier is received from an agent resident on the communication device.

20. The apparatus of claim 17, wherein the subscriber information is at least one type of information selected from a group consisting of name, date of birth, language spoken, emergency contact, blood type, medications, allergies, weight, eye color, driver'"'"'s license number, living will information, and organ donor information.