ELECTRONIC FACSIMILE DELIVERY SYSTEMS AND METHODS

• US 20090086278A1
• Filed: 09/19/2008
• Published: 04/02/2009
• Est. Priority Date: 09/27/2007
• Status: Abandoned Application

• Current Assignee: RingCentral Incorporated
• Original Assignee: RingCentral Incorporated
• Inventors: Young, Bruce, Vendrow, Vlad
• Application Number:
  US12/234,598
• Publication Number:
  US 20090086278A1
• Time in Patent Office: Days
• US Class Current: 358/402
• CPC Class Codes: H04N 1/00214 details of transmission
• CPC Class Codes: H04N 1/0022 involving facsimile protocols or a combination of facsimile protocols and computer data transmission protocols
• CPC Class Codes: H04N 1/0092 Assigning priority according to size job or task, e.g. small jobs first
• CPC Class Codes: H04N 1/324 intermediate the transmitter and receiver terminals, e.g. at an exchange
• CPC Class Codes: H04N 1/32416 Storage of instructions or retrieval of prestored instructions
• CPC Class Codes: H04N 1/32427 Optimising routing, e.g. for minimum cost

Abstract

Embodiments of the invention relate generally to computing devices and systems, as well as software, computer programs, applications, and user interfaces, and more particularly, to delivering electronic messages, including electronic facsimiles, in a communication network including packetized and/or synchronous communications, so that the electronic messages are delivered according to their relative priorities. The relative priorities can be set according to at least one attribute of the electronic messages, and these attributes can be provided by at least one of a sender of an electronic message, an intended recipient of an electronic message, and a messaging system The information determining a priority of a message also can include information about priorities of other messages, information regarding whether a message has been scheduled for delivery, information as to whether a message should be cancelled, and information concerning an optimal transmitting device.

Claims

1. A system configured to deliver electronic messages, the system comprising:

a messaging system configured to

receive a user input from an interface, the user input comprising at least one electronic facsimile component and a transmission schedule for an electronic facsimile, the electronic facsimile comprising the at least one electronic facsimile component, the messaging system further comprising;

a message composition logic configured, responsive to the user input, to;

schedule transmission for the electronic facsimile,

assign a priority ranking to the electronic facsimile, and

assign a delivery preference to the electronic facsimile;

a pre-processing logic and repository configured to;

pre-render the at least one electronic facsimile component into a fax format,

store at least one transmission priority and the facsimile transmission schedule, and

store the pre-rendered electronic facsimile component;

a prioritization logic configured to implement a prioritization scheme; and

a delivery manager operatively connected with the pre-processing logic and repository and with prioritization logic, the delivery manager configured to transmit a plurality of prioritized electronic facsimiles in accordance with the priority ranking.

2. The system as in claim 1 wherein the messaging system further comprises:

a format converter operatively connected with the message composition logic and with the preprocessing logic and repository, the format converter configured to pre-render at least one electronic facsimile component into a format transmissible as an electronic facsimile before the at least one electronic facsimile component is stored in the pre-processing logic and repository.

3. The systems as in claim 1 wherein the delivery manager is configured further to:

determine a priority associated with the electronic facsimile; and

delay transmission of the electronic facsimile based on the priority.

4. The system as in claim 1 wherein the first communications network is one of a packet network and a switched network, and wherein the second communications network is the other of the packet network and the switched network.

5. The system as in claim 1 wherein the prioritization logic is configured further to:

apply the prioritization ranking to make a prioritization scheme, the prioritization scheme to interleave transmission of a plurality of electronic facsimiles based on at least one of a relative size of each of the plurality of electronic facsimiles, and a quantity of transmissions of the plurality of electronic facsimiles to a plurality of destinations.

6. The system as in claim 1 wherein

the prioritization logic is configured to communicate with a plurality of transmission resources;

and

the transmission resources are configured to bid to transmit the electronic facsimiles in the order of a highest relative priority to a lowest relative priority, depending on availability based on one of a lack of an electronic facsimile queue of each transmission resource, and an availability based on an existing queue.

7. The system as in claim 6 further comprising:

a transmission controller configured to interact with the plurality of transmission resources to discover an availability of each the transmission resource based on the priority ranking of the electronic facsimile.

8. The system as in claim 7 wherein the transmission controller further comprises:

a transmission queue configured to store a transmission rank for each of the transmission resources, wherein the transmission controller is configured further to weigh the transmission resource bids based on the transmission rank to determine which transmission resource to use to transmit the electronic facsimile.

9. The system as in claim 1 wherein the prioritization logic further comprises:

a prioritization repository configured to store at least one set of rules and policies to set the priority ranking for the electronic facsimile;

a prioritization controller configured to determine the priority ranking for transmission of the electronic facsimile; and

a prioritizer configured to route the electronic facsimile to a destination based on at least one of the priority ranking determined by the prioritizer and a relative capacity of each of a plurality of transmission resources.

10. Computer readable media comprising executable instructions to:

determine priorities of electronic facsimiles;

store the electronic facsimiles as pre-processed electronic facsimiles or unprocessed electronic facsimiles based on a first subset of the priorities;

queue a first subset of the electronic facsimiles for transmission at a plurality of transmission resources to form queued electronic facsimiles as function of the priorities; and

transmit the queued electronic facsimiles over either a switched network or a packet network.

11. The computer readable media of claim 10 further comprising executable instructions to:

monitor capacities of the plurality of the transmission resources to transmit the queues electronic facsimiles; and

queue a second subset of the electronic facsimiles as a function of the capacities.

12. The computer readable media of claim 10 further comprising executable instructions to:

monitor resource availability of a messaging system to pre-render the unprocessed electronic facsimiles;

determine that a resource of the messaging system is available to pre-render an unprocessed electronic facsimile; and

preprocess the unprocessed electronic facsimile to form a preprocessed electronic facsimile.

13. The computer readable media of claim 10 wherein the executable instructions to queue the first subset of the electronic facsimiles further comprise executable instructions to:

queue the first subset of the electronic facsimiles based on a plurality of transmission attributes.

14. The computer readable media of claim 13 wherein the executable instructions to queue the first subset of the electronic facsimiles based on the plurality of the transmission attributes further comprise executable instructions to:

queue an electronic facsimile based on one or more of a system-assigned priority, a sender priority, a fax size, a quantity of electronic facsimiles associated with a sending interface, and a number of destinations.

15. The computer readable media of claim 13 wherein the executable instructions to queue the first subset of the electronic facsimiles based on the plurality of the transmission attributes further comprise executable instructions to:

queue an electronic facsimile based on one or more of a recipient preference and a recipient availability.

16. A method for supporting transmission of an electronic facsimile, the method comprising:

receiving with a prioritization controller of a messaging system at least one attribute of the electronic facsimile, the attribute provided by at least one of a sender of the electronic facsimile, the messaging system, and an intended recipient of the electronic facsimile;

setting with a prioritizer of the messaging system a transmission priority for the electronic facsimile as a function of the at least one attribute of the electronic facsimile;

implementing the transmission priority, wherein the transmission priority facilitates reduction of or reduces congestion of a plurality of messaging resources; and

transmitting the electronic facsimile according to the transmission priority.

17. The method as in claim 16 wherein receiving the at least one attribute further comprises:

receiving the at least one attribute as one or more of;

at least one priority of at least one other electronic message;

a delayed scheduled delivery for the electronic facsimile;

a cancellation for transmission of the electronic message;

an optimal outbound device for the electronic facsimile from a plurality of facsimile transceivers;

a system-assigned priority assigned by the messaging system;

a size associated with the electronic facsimile by the messaging system;

a quantity of transmissions for the electronic facsimile determined by the messaging system;

a priority input by the sender;

at least one preference supplied by the intended recipient of the electronic facsimile; and

an availability of the intended recipient;

and

adjusting with the priority controller the transmission priority of the electronic facsimile according to the information received through the receiving step.

18. The method as in claim 17 further comprising:

applying at least one policy stored in a repository operatively coupled with the prioritization controller, wherein applying the at least one policy determines the delivery path of the electronic facsimile.

19. The method as in claim 17 further comprising:

pre-processing the electronic facsimile when a delivery time can be delayed or otherwise transmitted with a lesser priority.

20. The method as in claim 19 wherein pre-processing the electronic facsimile further comprises:

pre-rendering a plurality of electronic facsimile components into a standard fax reception format to create a pre-rendered electronic facsimile.

21. The method as in claim 20 where the pre-rendering step is followed by storing the pre-rendered electronic facsimile in a repository before the transmitting step.

22. The method as in claim 17 further comprising:

interleaving delivery of a plurality of electronic facsimile based on the at least one attribute.

23. The method as in claim 16 further comprising:

bidding by a plurality of transmission resources to a delivery manager function of the messaging system for transmitting the electronic facsimile.