VOICE RECOGNITION SYSTEM FOR INTERACTIVELY GATHERING INFORMATION TO GENERATE DOCUMENTS

• US 20100057459A1
• Filed: 11/12/2009
• Published: 03/04/2010
• Est. Priority Date: 05/31/2000
• Status: Abandoned Application

• Current Assignee: RPX Corporation
• Original Assignee: RPX Corporation
• Inventors: BARASH, KENNETH
• Application Number:
  US12/617,584
• Publication Number:
  US 20100057459A1
• Time in Patent Office: Days
• US Class Current: 704/235
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence

Abstract

A voice recognition system for interactively gathering information to generate a document, form, or application. An user establishes a connection with the voice recognition system and provides verbal responses to a plurality of verbal questions generated by voice recognition system to compile a document, form or application. The voice recognition system converts the user'"'"'s verbal responses to textually converted responses.

Claims

1. A voice recognition system (VRS) for interactively gathering information from a plurality of users over a communications network, comprising:

an interface unit to receive connection requests from a plurality of remote devices over said communications network to access or connect to said VRS;

a processor transmits a plurality of verbal questions interactively to a remote device associated with a user to complete a textual document when said interface unit establishes a connection with said remote device associated with said user over said communications network, captures user'"'"'s verbal responses to said plurality of questions, and converts said user'"'"'s verbal responses into textually converted responses of said user; and

a storage device stores said user'"'"'s verbal responses to said plurality of questions captured by said processor and said textually converted responses of said user.

2. The system of claim 1, wherein said interface unit transmits at least one of the following to a third party system over said communications network:

said textually converted responses of said user and said user'"'"'s verbal responses to said plurality of questions.

3. The system of claim 1, wherein said processor completes said textual document based on said textually converted responses of said user.

4. The system of claim 3, wherein said processor transmits said textual document to said remote device associated with said user for confirmation or execution over said communications network.

5. The system of claim 1, wherein said processor receives said user'"'"'s verbal responses to said plurality of questions in one language and converts said user'"'"'s verbal responses into said textually converted responses in another language.

6. The system of claim 5, wherein said interface unit transmits said textually converted responses of said user in said other language to a third party system over said communications network.

7. The system of claim 1, wherein said processor utilizes said textually converted responses of said user stored in said storage device to complete a portion or all of a different textual document.

8. The system of claim 7, wherein said processor generates additional verbal questions and transmits said additional verbal questions interactively to said remote device to complete remaining portion of said different textual document.

9. The system of claim 1, wherein said communications network being one of the following:

a telephone network, a wireless network, a satellite network, a cable network, a computer network and Internet.

10. The system of claim 1, wherein said remote device being one of the following:

a telephone, a cell phone, a network enabled portable device, and a computer.

11. The system of claim 1, wherein said textually converted responses of said user stored in said storage device of said VRS is accessible by said remote device associated with said user over said communications network;

and wherein said textually converted responses of said user and said user'"'"'s verbal responses stored in said storage device of said VRS is accessible by an authorized third party system over said communications network.

12. A computer readable medium comprising computer executable code for interactively gathering information from a plurality of users over a communications network, said computer executable code comprising instructions for:

receiving connection requests by an interface unit of a voice recognition system (VRS) from a plurality of remote devices over said communications network to access or connect to said VRS;

transmitting a plurality of verbal questions interactively by a processor of said VRS to a remote device associated with a user to complete a textual document when said interface unit establishes a connection with said remote device associated with said user over said communications network;

capturing user'"'"'s verbal responses to said plurality of questions by said processor;

converting said user'"'"'s verbal responses into textually converted responses of said user by said processor; and

storing said user'"'"'s verbal responses to said plurality of questions captured by said processor and said textually converted responses of said user in a storage device.

13. The computer readable medium of claim 12, further comprising instructions for transmitting at least one of the following to a third party system over said communications network:

said textually converted responses of said user and said user'"'"'s verbal responses to said plurality of questions.

14. The computer readable medium of claim 12, further comprising instructions for completing said textual document based on said textually converted responses of said user.

15. The computer readable medium of claim 14, further comprising instructions for transmitting said textual document to said remote device associated with said user for confirmation or execution over said communications network.

16. The computer readable medium of claim 12, further comprising instructions for receiving said user'"'"'s verbal responses to said plurality of questions in one language and converting said user'"'"'s verbal responses into said textually converted responses in another language.

17. The computer readable medium of claim 16, further comprising instructions of transmitting said textually converted responses of said user in said other language to a third party system over said communications network.

18. The computer readable medium of claim 12, further comprising instructions for completing a portion or all of a different textual document from said textually converted responses of said user stored in said storage device.

19. The computer readable medium of claim 18, further comprising instructions for generating additional verbal questions and transmits said additional verbal questions interactively to said remote device to complete remaining portion of said different textual document.

20. The computer readable medium of claim 12, further comprising instructions for accessing said textually converted responses of said user stored in said storage device of said VRS by said remote device associated with said user over said communications network;

and accessing said textually converted responses of said user and said user'"'"'s verbal responses stored in said storage device of said VRS by an authorized third party system over said communications network.