SYSTEM AND METHOD FOR GENERATING TELEMATICS-BASED CUSTOMER CLASSIFICATIONS

• US 20110137684A1
• Filed: 12/08/2009
• Published: 06/09/2011
• Est. Priority Date: 12/08/2009
• Status: Abandoned Application

• Current Assignee: Hartford Fire Insurance Company (The Hartford Financial Services Group, Inc.)
• Original Assignee: Hartford Fire Insurance Company (The Hartford Financial Services Group, Inc.)
• Inventors: Peak, David F., Amigo, Andrew J.
• Application Number:
  US12/633,366
• Publication Number:
  US 20110137684A1
• Time in Patent Office: Days
• US Class Current: 705/4
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

A method includes a computer which receives telematics data relating to a vehicle operated by a driver. The telematics data is associated with a match index. The match index indicates that the telematics data is pertinent to the driver without indicating the driver'"'"'s identity. The computer receives other data relating to the driver. The other data is associated with the match index. The computer uses the match index to associate the telematics data with the other data. The computer uses the associated telematics data and the other data to generate a driver classification for the driver.

Claims

1. A computer system comprising:

a communication module for receiving data files;

a data storage module in communication with the data communication module, the data storage module for storing and providing access to the data files received by the communication module, the data files stored in the data storage module including telematics data files and loss history data files, each of said data files including a match index, each match index indicating that a respective one of the data files pertains to a respective driver without indicating the respective driver'"'"'s identity;

a computer processor for executing programmed instructions and for analyzing the data files;

program memory, coupled to the computer processor, for storing program instruction steps for execution by the computer processor;

a data file matching component, coupled to the computer processor, for using the match indexes to match ones of the telematics data files each with a respective one of the loss history files;

a driver classification component, coupled to the computer processor, for generating driver classifications, each based on a respective pair of data files, the respective pair of data files including one of the telematics data files and a one of the loss history data files that has been matched to said one of the telematics data files by the data file matching component; and

an output device, coupled to the computer processor, for outputting the driver classifications generated by the driver classification component.

2. The computer system of claim 1, wherein each of the driver classifications output from the output device includes address data for transmitting information to a corresponding driver.

3. The computer system of claim 1, wherein the address data is an electronic mail address for the corresponding driver.

4. The computer system of claim 1, wherein the match indexes are vehicle identification numbers.

5. The computer system of claim 1, wherein the telematics data files do not contain information that identifies drivers.

6. The computer system of claim 1, wherein the telematics data files reflect motor vehicle usage by drivers who correspond to the driver classifications.

7. A computerized method for generating a driver classification, the method comprising:

receiving, by a computer, telematics data relating to a vehicle operated by a driver, the telematics data associated with a match index, the match index indicative that the telematics data is pertinent to the driver without indicating the driver'"'"'s identity;

receiving, by the computer, second data relating to the driver, the second data associated with the match index;

using the match index by the computer to associate the telematics data with the second data; and

using the associated telematics data and second data by the computer to generate the driver classification for the driver.

8. The method of claim 7, wherein the match index is a vehicle identification number.

9. The method of claim 7, wherein the second data includes demographic data.

10. The method of claim 7, wherein the second data includes insurance loss history data.

11. The method of claim 7, wherein the second data includes data obtained from a state department of motor vehicles.

12. The method of claim 7, wherein the second data includes a credit score for the driver.

13. The method of claim 7, wherein the telematics data is indicative of a time, place and/or manner in which the driver has operated a motor vehicle.

14. The method of claim 7, further comprising:

using the driver classification to identify an insurance marketing proposal that is suitable to the driver.

15. The method of claim 14, further comprising:

dispatching the identified insurance marketing proposal to the driver.

16. The method of claim 7, wherein the telematics data is received from a first data source computer, and the second data is received from a second data source computer that is different from the first data source computer.

17. A computer system for generating a driver classification, the computer system comprising:

a processor; and

a memory in communication with the processor and storing program instructions, the processor operative with the program instructions to;

receive telematics data relating to a vehicle operated by a driver, the telematics data associated with a match index, the match index indicative that the telematics data is pertinent to the driver without indicating the driver'"'"'s identity;

receive second data relating to the driver, the second data associated with the match index;

use the match index to associate the telematics data with the second data; and

use the associated telematics data and second data to generate the driver classification for the driver.

18. The computer system of claim 17, wherein the match index is a vehicle identification number.

19. The computer system of claim 17, wherein the second data includes demographic data.

20. The computer system of claim 17, wherein the second data includes insurance loss history data.

21. The computer system of claim 17, wherein the second data includes data obtained from a state department of motor vehicles.

22. The computer system of claim 17, wherein the second data includes a credit score for the driver.

23. The computer system of claim 17, wherein the telematics data is indicative of a time, place and/or manner in which the driver has operated a motor vehicle.

24. The computer system of claim 17, wherein the processor is further operative with the program instructions to:

use the driver classification to identify an insurance marketing proposal that is suitable to the driver.

25. A computerized method of matching prospects with offers, the method comprising:

receiving, by a computer, a prospect classification that was generated based on a data set, the data set formed by associating telematics data for the prospect with second data for the prospect, the associating having been performed using a match index which indicates that the telematics data and the second data are pertinent to the prospect without indicating the prospect'"'"'s identity;

selecting, by the computer, an offer for the prospect, without the prospect being identified by the prospect'"'"'s name;

dispatching the selected offer to the prospect by the computer, the dispatching including one of;

(a) sending the offer to the prospect, and (b) instructing another computer to send the offer to the prospect.

26. The method of claim 25, wherein the offer relates to automobile insurance.

27. The method of claim 26, wherein the telematics data relate to a motor vehicle driven by the prospect.